TiVo General TiVo Discussion Part 2 - Page 121

Dustymiller · 16-04-2011, 16:13

Just had my contract through and the price on it is Â£17 quid dearer than the sales team told me it would be. So a call to CS ensued, and their system shows the correct price as quoted, so why was the contract different ??? Waiting for a new contract.

denphone · 16-04-2011, 16:25

my contract states that l am paying 8.00 more but yet with the tivo it should be only 3.00 more in my mind.
Why the rise of 8.00.

whoareyou · 16-04-2011, 16:26

Quote:

Originally Posted by Dustymiller

Just had my contract through and the price on it is Â£17 quid dearer than the sales team told me it would be. So a call to CS ensued, and their system shows the correct price as quoted, so why was the contract different ??? Waiting for a new contract.

I expect this will be the case for a lot of people. When i spoke to retentions when im contract ran out. The following contract was over priced. Virgin agreed and over the next couple of months it became more accurate.
The annoying part was VM agreed straight away!
So why the inacuracy? I cant help but think they try and pull a fast one.

weemac · 16-04-2011, 16:26

6 hours and 3 engineers later I have my Tivo up and running. All I can say is these guys were first class and were determined not to leave until it was up and running.
Far to early to comment on it yet, but you have to be practically in front of the box to get the remote control to work

whoareyou · 16-04-2011, 16:27

Quote:

Originally Posted by denphone

my contract states that l am paying 8.00 more but yet with the tivo it should be only 3.00 more in my mind.
Why the rise of 8.00.

How soon should your contract update online?

Gill72 · 16-04-2011, 16:31

Quote:

Originally Posted by weemac

6 hours and 3 engineers later I have my Tivo up and running. All I can say is these guys were first class and were determined not to leave until it was up and running.
Far to early to comment on it yet, but you have to be practically in front of the box to get the remote control to work

I haven't had a problem with getting my remote to work anywhere in my front room.

denphone · 16-04-2011, 16:34

Quote:

Originally Posted by whoareyou

How soon should your contract update online?

l done it online but then l had to phone up and she said my bill would be 103.00 pounds up from 95.00 pounds, l said to her why the rise and she said because you are on a new 12 month contract.
In my mind there should be no change in my contract apart from the tivo 3.00 pound rise.

Adder · 16-04-2011, 16:52

Quote:

Originally Posted by Gill72

I haven't had a problem with getting my remote to work anywhere in my front room.

Same here, much less fussy than my SA V+ was in terms of remote position and remote control button presses are more accurate too.

zantarous · 16-04-2011, 16:52

Well hats of to the Virgin tech, he was here almost two and half hours, still have a poor signal nut he managed to boost it enough to get Tivo to work. He is going to get a new cable laid as he said that the signal is being split between two boxes and a BB connection and was being split out side to the flat below. He even knocked on their door found out they no longer had Virgin and removed that splitter.

First impression its different, but looks so damn nice.

clinteastman · 16-04-2011, 16:53

Quote:

Originally Posted by Adder

Same here, much less fussy than my SA V+ was in terms of remote position and remote control button presses are more accurate too.

I can point mine in the opposite direction from my TiVo and it still works, that's behind glass too!

devilincarnate · 16-04-2011, 16:56

Quote:

Originally Posted by clinteastman

I can point mine in the opposite direction from my TiVo and it still works, that's behind glass too!

You are not meant to be stood behind the patio doors outside

clinteastman · 16-04-2011, 16:59

Quote:

Originally Posted by devilincarnate

You are not meant to be stood behind the patio doors outside

I'm not allowed in the house anymore as my girlfriend says that she will kill me if I say TiVo one more time!

devilincarnate · 16-04-2011, 17:03

Quote:

Originally Posted by clinteastman

I'm not allowed in the house anymore as my girlfriend says that she will kill me if I say TiVo one more time!

Just give her the remote ( YES I MEAN LET GO OF THE REMOTE

)and let her play with it for a while and she will come round to the ways and means of TIVO

clinteastman · 16-04-2011, 17:06

Quote:

Originally Posted by devilincarnate

I do not know what to suggest as SPIDERPLANT and CLINTEASTMAN have both said the same as you? Have you tried to restart the box? I will post some pics of what I get, To show.

Here i have added pictures to show what i get from the backwards EPG

Nope only get the option to go to catch-up not play from.

---------- Post added at 16:06 ---------- Previous post was at 16:05 ----------

Quote:

Originally Posted by devilincarnate

Just give her the remote ( YES I MEAN LET GO OF THE REMOTE

)and let her play with it for a while and she will come round to the ways and means of TIVO

You seem to have underestimated how many time I have said the work TiVo!

devilincarnate · 16-04-2011, 17:07

Quote:

Originally Posted by clinteastman

Nope only get the option to go to catch-up not play from.

So as SPIDERPLANT has said it may be regional as some others are having the same problem

So for once it seems that I have got something first