TiVo : General TiVo Discussion Part 2

Originally Posted by johnasimmons

well, I ordered tiVo via web page ordering on Thursday, quoting 2 conveinent installation dates and got a email back saying 'thank you for your order' - what happens now?

Ring up and get the install confirmed. Unfortunately the date given online is not being kept to for most people. It wasn't for me.

[whoareyou]

Originally Posted by carlwaring

So it was only a fiasco until you got your install sorted? That's an odd attitude, isn't it?

Yes, I know that's not exactly what you posted but my point is that it hasn't really been "a fiasco" at all. They simply had far more pre-reg's than expected; at which point, maybe things got little hairy is all.

I must say that i think Virgin, so far, could have done things a lot better. Some aspects seem very chaotic and would describe certain fiasco's from experiences over the week.
Mis (non) communication seems a massive problem within Virgin when dealing with the Tivo.
If they have the boxes to provide us with (which seems they do). Surely they should expect the interest.
The emails have also been poor.
Having said that, so far i have been on the 'other' side and recieved some excellent customer service.

---------- Post added at 10:15 ---------- Previous post was at 10:13 ----------

Originally Posted by ahardie

Ring up and get the install confirmed. Unfortunately the date given online is not being kept to for most people. It wasn't for me.

Or pm a Virgin rep on the VM community forum. They can provide you with your install date if you give them your house number and postcode.

[clinteastman]

Thinking about it audio over HDMI is part of the standard, it must work right?

[sidneysides]

I still can't view catchup directly from the EPG. Also doing a search does not find catchup shows. There are lots of annoyances at the moment. Also the BBC stuiff HAS to be viewed through iPlayer, rather than through normal catchup. I hope VM are reading this forum.

[clinteastman]

Originally Posted by carlwaring

I think some programmes are directly linked from the "past" EPG but not all. I will also have a play later.

Yeah obviously no BBC stuff but no program has, every one with the "c" take me to the top level of the OD menu.

Also I can't get to OD content via search?

---------- Post added at 10:21 ---------- Previous post was at 10:20 ----------

Originally Posted by sidneysides

I still can't view catchup directly from the EPG. Also doing a search does not find catchup shows. There are lots of annoyances at the moment. Also the BBC stuiff HAS to be viewed through iPlayer, rather than through normal catchup. I hope VM are reading this forum.

I have the same problem. The BBC stuff like has been said before is down to the BBC Trust not VM.

[carlwaring]

Originally Posted by zantarous

Does anyone know which button on the code for the CT8685 corresponds with Home key...

Erm... the HOME key! The one right at the topf of the remote

The Tivo is a CT8685, remember

... have found some nice short cuts at the Tivo Community forum that I would like to set up:

You know, I never thought of that. I just press the HOME button then the number

Originally Posted by whoareyou

If they have the boxes to provide us with (which seems they do). Surely they should expect the interest.

They expected some interest. Just not the 70k-ish pre-reg's they got

[mkdr25]

Originally Posted by clinteastman

Yeah obviously no BBC stuff but no program has, every one with the "c" take me to the top level of the OD menu.

Also I can't get to OD content via search?

---------- Post added at 10:21 ---------- Previous post was at 10:20 ----------



I have the same problem. The BBC stuff like has been said before is down to the BBC Trust not VM.

have you tried a quick double tap of ok to play the OD program. I've heard that one tap takes you to top level and 2 in quick succession takes you to the programme highlighted?

[whoareyou]

I understand theres any online Tivo tv guide where you can set recordings? Anyone have a link?

[clinteastman]

Originally Posted by mkdr25

have you tried a quick double tap of ok to play the OD program. I've heard that one tap takes you to top level and 2 in quick succession takes you to the programme highlighted?

Nope still the top level, it's odd because this was changed on the code-drop before last.

[muppetman11]

Originally Posted by carlwaring

Erm... the HOME key! The one right at the topf of the remote

The Tivo is a CT8685, remember


You know, I never thought of that. I just press the HOME button then the number


They expected some interest. Just not the 70k-ish pre-reg's they got

It's amazing how this number keeps edging up 5000 or so each time LOL

[Gill72]

Originally Posted by mkdr25

have you tried a quick double tap of ok to play the OD program. I've heard that one tap takes you to top level and 2 in quick succession takes you to the programme highlighted?

That doesn't work for me unfortunately.

[clinteastman]

Is everyone on software rev: 15.1.AE8-01-3-C00?

[cozmic1988]

Just called to see if they had any earlier slots to install my TiVo... nope! Still looking at 12th May :-( Wish I'd called on 11th now, sod the email, lol. I need a month-long distraction.

[mkdr25]

Originally Posted by Gill72

That doesn't work for me unfortunately.

so let me ask, whats the point of the OD on EPG? If it just takes you to top level than it really is a waste of a feature.

[spiderplant]

Originally Posted by heavyside

Whenever I switch on I get no picture but an error message to unplug either the HDMI or the SCART until I juggle with some buttons on the remote after which it behaves normally. This is another niggle and something VM and TiVo should have foreseen.

Unfortunately it isn't possible to test with every TV model, and occasionally incompatibilities arise. Can you be more specific about what the error message is, and what you have to do to make it work?

What model TV do you have?