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General TiVo Discussion Part 2
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Old 15-04-2011, 16:12   #1636
fixerman
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by fixerman View Post
He has just gone after taking 30 minutes in total. I saved him time because i had already moved my V+ box to the bedroom and had the V HD box ready for him to take away. He was a very polite Polish chap and has installed several Tivos.

So, I haven't gone near it yet as I wanted to post on here. Now the evaluation begins. I will concentrate on the most important things initially, like watching and recording TV. Later when I am more familiar I will check out all the extra high tech stuff.
OK! Very brief first impression are very favourable. I checked out two things that have been, and are also, concerns for others.

1/ SD picture quality is not a problem. On my Sharp 36" LED TV there is no perceptible difference over the V+. I am very fussy about my PQ and I am satisfied.

2/ Somebody posted that the remote had to be pointed directly at the box and would not register if it was at an angle. I have not experienced this. The remote functioned from all angles. The response can be a little slower than my V+ box which never had any lag issues.

Happy days so far.


More later!
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Old 15-04-2011, 16:14   #1637
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by fixerman View Post
The response can be a little slower than my V+ box which never had any lag issues.
If you've just had it installed today the esponse should improve a bit over the next 24 hours or so once it's downloaded all the data
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Old 15-04-2011, 16:18   #1638
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Re: General TiVo Discussion Part 2

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Originally Posted by BenMcr View Post
If you've just had it installed today the esponse should improve a bit over the next 24 hours or so once it's downloaded all the data
Confirmed, my box goes like the clappers now. Over 250 suggestions and countinmg. No lag, although sometimes the home page may take a few seconds to open if I havent opened it in a while.

No issues with remote for me, works in pretty much every angle apart from pointing directly away from the box
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Old 15-04-2011, 16:19   #1639
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Re: General TiVo Discussion Part 2

If i go through the 150 number which options do you go through to get to the 'tivo team'?
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Old 15-04-2011, 16:19   #1640
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Re: General TiVo Discussion Part 2

Got mine installed this morning woo hoo,

Love the speed, must say I can't see any issues of it being slow. but it will definately take some time to get used to it.

Now Picture Quality

I have got to say that SD picture is noticalbly softer, which I admit is dissapointing but not as dissapointing as the iPlayer app whic is not so much noticably softer but to me in my opinion unacceptably softer with the HD footage quite poor.

I know that the BBC create different footage for iPhones etc so here is hoping that they encode stuf at a higher rate for Virgin Customers.

I do need to add that I spend my entire working day editing HD footage so it is possible that I'm being overly critical but the BBC need to sort this out IMHO

apart from that loving the box so far.

right really need to work :-)
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Old 15-04-2011, 16:19   #1641
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by whoareyou View Post
If i go through the 150 number which options do you go through to get to the 'tivo team'?
There aren't any specific options. It should pick up you have a TiVo automatically and direct you to the dedicated teams if you need them
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Old 15-04-2011, 16:23   #1642
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Re: General TiVo Discussion Part 2

Still no email here, should have received it by now i would have thought? They have obviously forgotten about me
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Old 15-04-2011, 16:27   #1643
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Re: General TiVo Discussion Part 2

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Originally Posted by Murk View Post
Still no email here, should have received it by now i would have thought?
Ask Digital Fanatic nicely and he will pm you.
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Old 15-04-2011, 16:32   #1644
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Re: General TiVo Discussion Part 2

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Originally Posted by Strangerstill View Post
Ask Digital Fanatic nicely and he will pm you.
Ditto.
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Old 15-04-2011, 16:34   #1645
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by JPL View Post
Got mine installed this morning woo hoo,

Love the speed, must say I can't see any issues of it being slow. but it will definately take some time to get used to it.

Now Picture Quality

I have got to say that SD picture is noticalbly softer, which I admit is dissapointing but not as dissapointing as the iPlayer app whic is not so much noticably softer but to me in my opinion unacceptably softer with the HD footage quite poor.

I know that the BBC create different footage for iPhones etc so here is hoping that they encode stuf at a higher rate for Virgin Customers.

I do need to add that I spend my entire working day editing HD footage so it is possible that I'm being overly critical but the BBC need to sort this out IMHO

apart from that loving the box so far.

right really need to work :-)
I'm concerned you've been able to notice a drop in iplayer quality. I'm looking forward to the extra content but one of the best things about V+ is the VOD stream quality, especially HD.

iplayer HD streams H.264 at 3200kbps. How does this compare to the MPEG2 stream of VOD from VM (if anyone has this info)?

Does it 'feel' like you're leaving the box environment and going online to play iplayer programming? or is the experience still quite integrated?

Sorry for all the questions!
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Old 15-04-2011, 16:35   #1646
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by Digital Fanatic View Post
I've PM'd you.
Thanks. Just done it. Just noticed though where it gives me the order number, it says order date 08 March 2011? Odd.

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Old 15-04-2011, 16:36   #1647
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by mkdr25 View Post
I'm concerned you've been able to notice a drop in iplayer quality. I'm looking forward to the extra content but one of the best things about V+ is the VOD stream quality, especially HD.

iplayer HD streams H.264 at 3200kbps. How does this compare to the MPEG2 stream of VOD from VM (if anyone has this info)?

Does it 'feel' like you're leaving the box environment and going online to play iplayer programming? or is the experience still quite integrated?

Sorry for all the questions!
Iplayer online is not a patch on BBC HD shows through VOD on V+.
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Old 15-04-2011, 16:41   #1648
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Re: General TiVo Discussion Part 2

Tried to order TiVO on the phone and upgrade BB at the same time. My logic was to try and avoid two engineers visits and two days off work. I was told that it is NOT POSSIBLE to order TiVO over the phone only the web form option? Is this right?
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Old 15-04-2011, 16:43   #1649
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by mkdr25 View Post
I'm concerned you've been able to notice a drop in iplayer quality. I'm looking forward to the extra content but one of the best things about V+ is the VOD stream quality, especially HD.

iplayer HD streams H.264 at 3200kbps. How does this compare to the MPEG2 stream of VOD from VM (if anyone has this info)?

Does it 'feel' like you're leaving the box environment and going online to play iplayer programming? or is the experience still quite integrated?

Sorry for all the questions!
you go into the iPlayer environment as you would find on any device but it's quick and you don't feel that you are 'leaving' virgin.

I didn't know what the bit rate was for online iPlayer but 3.2 Mb is simply not good enough to fill a 40inch screen a DVD (i appraciate that it's a differant codec) averages 5Mb

Unfortunately this isn't something Virgin can fix except complain to the BBC
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Old 15-04-2011, 16:44   #1650
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Re: General TiVo Discussion Part 2

Quote:
Originally Posted by StickS81 View Post
Thanks. Just done it. Just noticed though where it gives me the order number, it says order date 08 March 2011? Odd.

I got something like the 12th October 2010 on mine. Is it the date we pre-reg'd?
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