TiVo : General TiVo Discussion Part 2

[BenJSmyth]

I've just ordered mine as well, well another one!

Is anyone able to confirm what the monthly cost should be for a VIP50 customer with two Tivo 1TB boxes and the VHD box? The lady on the phone told me it would be £107.55 a month. She also told me that the £3 monthly charge for Tivo is per account and not per box, yet I understand that VIP50 customers have it included in the bundle cost. Therefore I was expecting the monthly cost to be £100.55. She told me the extra £7 came from me having Talk International and Talk Mobile in my package. Can anyone help, I'm confused!

Thanks!

[BenMcr]

£107.05

[ferritt]

Originally Posted by Digital Fanatic

Good question....I think you should just select "upgrade" and sales will call you back regarding the offer to keep the box.

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I've PM'd you.

So what about if you've already ordered and chosen "add tivo" like me? Will I not be offered free multi-room now?

[BenJSmyth]

Originally Posted by BenMcr

£107.05

Cheers Ben.

I'm guessing that's the £100.55 plus the £6.50 for an extra box?

That is probably where I am getting confused because she told me that because I was removing the V+ I wouldn't have to pay that anymore.

I'm not complaining by the way, I am now just really confused after speaking to her!

[Digital Fanatic]

Originally Posted by ferritt

So what about if you've already ordered and chosen "add tivo" like me? Will I not be offered free multi-room now?

Should still get a call, I believe.

[BenMcr]

Originally Posted by BenJSmyth

Cheers Ben.

I'm guessing that's the £100.55 plus the £6.50 for an extra box?

That is probably where I am getting confused because she told me that because I was removing the V+ I wouldn't have to pay that anymore.

I'm not complaining by the way, I am now just really confused after speaking to her!

VIP 50 comes with two boxes as standard, so that would any of the three that you have. So a 3rd box is £6.50 on top of that

[BenJSmyth]

Originally Posted by BenMcr

VIP 50 comes with two boxes as standard, so that would any of the three that you have. So a 3rd box is £6.50 on top of that

Cool, thanks for that Ben

It's really good to see everyone who has been waiting so long is now getting the chance to order. And it's good that VM have decided to waive the £40 installation charge for April orders, and to add the £3 as an extra discount for VIP50ers.

My second box is being installed on the 28th April between 1 and 6.

Now I just need to recommend a few more friends to get some more credit on the account to help absorb the cost of the second box....!

[fixerman]

Originally Posted by Digital Fanatic

was it because the tech was behind this morning or was it just changed?[COLOR="Silver"]

I spoke to a chap with a foreign accent who was quite helpful but the conversation was limited by our mutual language problems. He gave me the impression that it was always an afternoon install but I wrote down the initial information when the install was arranged and it was clearly a morning job.

Still, no big deal. Life is too short!

Just waiting now for the afternoon call from the Tech chap.

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Installer just arrived. No phone call. Very polite, removed his shoes without asking. Seems to be from Eastern Europe. He has installed two already today.

[devilincarnate]

Originally Posted by fixerman

Installer just arrived. No phone call. Very polite, removed his shoes without asking. Seems to be from Eastern Europe. He has installed two already today.

Whooooopie Very glad for you

[AlabasterLyn]

Originally Posted by fixerman

I spoke to a chap with a foreign accent who was quite helpful but the conversation was limited by our mutual language problems. He gave me the impression that it was always an afternoon install but I wrote down the initial information when the install was arranged and it was clearly a morning job.

Still, no big deal. Life is too short!

Just waiting now for the afternoon call from the Tech chap.

---------- Post added at 13:52 ---------- Previous post was at 13:22 ----------

Installer just arrived. No phone call. Very polite, removed his shoes without asking. Seems to be from Eastern Europe. He has installed two already today.

Is it everything you dreamed it would be or are you still playing with it

[devilincarnate]

Originally Posted by AlabasterLyn

Is it everything you dreamed it would be or are you still playing with it

When it is fully installed he will be playing with it for a long time

[busboy125]

Just ordered TiVo, spoke to a really helpful man. Being installed Thurs 28th April, afternoon install. Cannot believe how quick the installation day is. Was expecting 3-4 week wait!! Can't wait now!

[fixerman]

Originally Posted by AlabasterLyn

Is it everything you dreamed it would be or are you still playing with it

He has just gone after taking 30 minutes in total. I saved him time because i had already moved my V+ box to the bedroom and had the V HD box ready for him to take away. He was a very polite Polish chap and has installed several Tivos.

So, I haven't gone near it yet as I wanted to post on here. Now the evaluation begins. I will concentrate on the most important things initially, like watching and recording TV. Later when I am more familiar I will check out all the extra high tech stuff.

[HDFootyMan]

YYYEAAHHHH!

Asked for the 23rd, but just got the confirmation email, they're willing to install on the 20th.

Worth taking the day off for I think.

[orca1]

Originally Posted by Digital Fanatic

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PM sent

Digital Fanatic,

I don't appear to have your PM yet. Any chance of sending me it again please?