TiVo : General TiVo Discussion Part 2

[whoareyou]

FINALLY spoke to the Tivo Team who now say i will lose my 'loyalty' discount if i take the Tivo!

[ferritt]

is the loyalty discount the same as a bundle discount? I spoke to cs yesterday to move my installation date and lady confirmed my new monthly bill which will be £9.50 extra to what im paying now as I expected so I've not lost my discount.

[fixerman]

Originally Posted by whoareyou

FINALLY spoke to the Tivo Team who now say i will lose my 'loyalty' discount if i take the Tivo!

I find it incredible that we are still getting conflicting information on this very important issue.

The outcome can influence the decision on whether customers take Tivo or not.

[beardsley]

Originally Posted by beardsley

I am a TiVo Series 1 owner and pre-registered way back, but have heared nothing since the "Did we say Dean" email.

I will try to phone today.

Phoned the TiVo team and have been told that if I did not get the email, then I will need to wait until Monday and join the general rush. Problem is I am away all next week, so I dread to think how long the queue will be when I do manage to book an install.

Not happy.

[whoareyou]

Originally Posted by fixerman

I find it incredible that we are still getting conflicting information on this very important issue.

The outcome can influence the decision on whether customers take Tivo or not.

It will, im not paying another £120 py on top of the 'activation fee' and montly cost for Tivo.

[Digital Fanatic]

I've PM'd the posters who haven't had the offer email. Anyone else?

[Chase]

Originally Posted by Digital Fanatic

I've PM'd the posters who haven't had the offer email. Anyone else?

Worked for me DF Many thanks

[savvychels]

All installed. Had a few hiccups, but our house always does seem to give them a bit of trouble. Signal levels all ok, but boxes were pretty unresponsive compared to others he'd installed, so had a bit of a worry. Some playing around and everything is perfect on the downstairs TiVo (obviously still downloading). He got an error on the upstairs one to say it was incorrectly registered on the account so he called to sort it and they are sending new hits. Everything still downloading well so he's 'closed' the call and gone to his next ones and will give me a ring in a couple of hours to check that it's all finished up ok. If not he'll come back and troubleshoot.

So - a couple of questions. I've seen a link to the codes to programme the remote to turn the TV off and on and control the sound, but can't find it - does anyone know it off the top of their head (and the keys to use to turn TV on/off).

I read wayyy back on the other thread that you can actually see somewhere what all 3 tuners are on and choose from them before changing channel that way you get their buffer if it's something you want to watch - where do I find this. The guy was very knowledgeable but this was something he hadn't come across when I asked.

Thanks as always

[Digital Fanatic]

Originally Posted by savvychels

All installed. Had a few hiccups, but our house always does seem to give them a bit of trouble. Signal levels all ok, but boxes were pretty unresponsive compared to others he'd installed, so had a bit of a worry. Some playing around and everything is perfect on the downstairs TiVo (obviously still downloading). He got an error on the upstairs one to say it was incorrectly registered on the account so he called to sort it and they are sending new hits. Everything still downloading well so he's 'closed' the call and gone to his next ones and will give me a ring in a couple of hours to check that it's all finished up ok. If not he'll come back and troubleshoot.

So - a couple of questions. I've seen a link to the codes to programme the remote to turn the TV off and on and control the sound, but can't find it - does anyone know it off the top of their head (and the keys to use to turn TV on/off).

I read wayyy back on the other thread that you can actually see somewhere what all 3 tuners are on and choose from them before changing channel that way you get their buffer if it's something you want to watch - where do I find this. The guy was very knowledgeable but this was something he hadn't come across when I asked.

Thanks as always

TV on/off if programmed is holding down "TV"

To see whats on other tuners, press "INFO" and scroll down to "RRR", this will show what channels the tuners are on and allow you to switch between them

---------- Post added at 10:47 ---------- Previous post was at 10:46 ----------

Originally Posted by Chase

Worked for me DF Many thanks

Nice one

[savvychels]

Thanks so much DF - you're a star as usual

[Digital Fanatic]

Originally Posted by savvychels

Thanks so much DF - you're a star as usual

You're welcome

[StickS81]

Originally Posted by Digital Fanatic

I've PM'd the posters who haven't had the offer email. Anyone else?

No offer email for me. Last one I had was ' TV heaven is just a few weeks away!'

[Digital Fanatic]

Originally Posted by StickS81

No offer email for me. Last one I had was ' TV heaven is just a few weeks away!'

I've PM'd you.

[beardsley]

Originally Posted by Digital Fanatic

I've PM'd the posters who haven't had the offer email. Anyone else?

Thanks DF. Just a quick question - To get the free multiroom offer, should I select "Add a TiVo" with the indictated £6.50 charge, or select "Upgrade" and wait to be offered the multiroom?

[whoareyou]

Originally Posted by ferritt

is the loyalty discount the same as a bundle discount? I spoke to cs yesterday to move my installation date and lady confirmed my new monthly bill which will be £9.50 extra to what im paying now as I expected so I've not lost my discount.

No its a discount applied when your contract runs out.