General TiVo Discussion Part 2
14-04-2011, 18:50
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#1471
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by savvychels
Email finally arrived at 4:45pm this afternoon with phone number and unique code.
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See, we do love you! 
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14-04-2011, 18:50
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#1472
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Inactive
Join Date: Jun 2009
Location: Newbury
Services: VIP Collection + TIVo
Additional Tivo
Posts: 349
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by blackthorn
I`m in the same posistion as you are, phoned monday after getting email, gave install date over the phone and thats it. Are we supposed to get something else, I`m not sure we need any confirmation but who knows maybe we do.
I`ll find out on tuesday if they turn up or not 
No reason why they shouldnt though. |
Mine's booked for Wednesday morning.
Let us know if they turn up OK on Tuesday
I'm sure they will too
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14-04-2011, 18:50
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#1473
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Inactive
Join Date: Jan 2007
Location: Sutton Coldfiled
Age: 50
Services: Virgin Media XL TV, XXL Broadband, L Phone, TiVo, V+
Posts: 1,029
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Re: General TiVo Discussion Part 2
Well just got another call from VM relating to my TiVo install tomorrow.....
FREE MULTIROOM!!!
Have to say that I'm so impressed with VM right now I could kiss them!
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14-04-2011, 18:52
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#1474
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by clinteastman
Well just got another call from VM relating to my TiVo install tomorrow.....
FREE MULTIROOM!!!
Have to say that I'm so impressed with VM right now I could kiss them!
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14-04-2011, 18:52
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#1475
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Inactive
Join Date: Jun 2004
Location: Coventry
Services: Virgin Media 1TB TiVo, 500Gb TiVo, TV XL, 60Mb Broadband, Phone
Posts: 1,508
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Re: General TiVo Discussion Part 2
Ordered online on Tuesday evening, but still no confirmation email. Would be nice to receive that soon in case I need to book a day off work for the installation.
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14-04-2011, 18:54
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#1476
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cf.mega poster
Join Date: Jun 2009
Location: Hell
Age: 50
Posts: 5,956
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by clinteastman
Well just got another call from VM relating to my TiVo install tomorrow.....
FREE MULTIROOM!!!
Have to say that I'm so impressed with VM right now I could kiss them!
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I bet now you are as happy as a pig in muck 
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14-04-2011, 18:54
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#1477
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Inactive
Join Date: Jun 2009
Location: Newbury
Services: VIP Collection + TIVo
Additional Tivo
Posts: 349
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by clinteastman
Well just got another call from VM relating to my TiVo install tomorrow.....
FREE MULTIROOM!!!
Have to say that I'm so impressed with VM right now I could kiss them!
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Sorry mate - but I keep picturing your Avatar with Richard Branson
Think I'll pass on dinner tonight.................
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14-04-2011, 18:57
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#1478
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Inactive
Join Date: Jan 2007
Location: Sutton Coldfiled
Age: 50
Services: Virgin Media XL TV, XXL Broadband, L Phone, TiVo, V+
Posts: 1,029
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Digital Fanatic
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---------- Post added at 17:57 ---------- Previous post was at 17:56 ----------
Quote:
Originally Posted by devilincarnate
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Happy as two pigs in muck!!
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14-04-2011, 18:57
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#1479
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by HDFootyMan
Ordered online on Tuesday evening, but still no confirmation email. Would be nice to receive that soon in case I need to book a day off work for the installation.
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The web teams fingers are dropping off
We are SMS texting some customers to speed up the backlog of orders.
If you've not heard anything by tomorrow morning, then call 150 to sse if it's on your account.
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14-04-2011, 18:58
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#1480
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Inactive
Join Date: Apr 2010
Location: Sussex, UK
Services: Tivo. Virgin V+ xl tv, Virgin xl phone, xl Broadband and Virgin mobile
Posts: 84
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Re: General TiVo Discussion Part 2
Quote:
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Call up now you have a date fixed. see if there is an earlier slot in your area
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Good luck with that! I'm in Brighton (Worthing) area also and was given installation date of 6th May (although I had requested 23rd). Rang up and was treated quite rudely by CS when I asked if there was an earlier date. Very poor service. 
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14-04-2011, 18:58
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#1481
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Inactive
Join Date: Jan 2007
Location: Sutton Coldfiled
Age: 50
Services: Virgin Media XL TV, XXL Broadband, L Phone, TiVo, V+
Posts: 1,029
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by dazed&confused
Sorry mate - but I keep picturing your Avatar with Richard Branson
Think I'll pass on dinner tonight.................
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When I say kiss I obviously mean eat his eyes and tongue. Yum!
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14-04-2011, 18:59
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#1482
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cf.mega poster
Join Date: Jun 2009
Location: Hell
Age: 50
Posts: 5,956
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Digital Fanatic
The web teams fingers are dropping off |
That is wrong getting people with leprosy to do the web team job 
Only joking
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14-04-2011, 19:03
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#1483
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Inactive
Join Date: Feb 2011
Services: Everything, sold my soul to Virgin!
Posts: 144
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Re: General TiVo Discussion Part 2
Install for the 27th between 8 and 1....the day of my works annual appraisal.
Called CS.
Me "Got anything on a different date?"
CS "Sure, how about Monday 18th?"
Me "You're kidding....er...Yeah!! PERFECT!!"
CS "I'll get that booked in for you, have a nice day"
Me "you too ya wonderful lady wherever you are on this beautiful big blue planet!!"
Ok, didn't say the last bit but this is my latest Overseas CS experience and again I've had a flawless experience. Maybe it's just me but I can't fault them.
PB
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14-04-2011, 19:06
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#1484
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Inactive
Join Date: Apr 2011
Posts: 3
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Re: General TiVo Discussion Part 2
TiVo has been installed!!!
I wasn't here for the install myself, but it was the engineers first one. Took about 1.5 hours and it's now up and running.
Will get a proper look once the kids have gone to bed, but so far it looks as good as the hype.
Thanks VM
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14-04-2011, 19:07
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#1485
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Inactive
Join Date: Mar 2006
Posts: 282
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by Parlyboy
Install for the 27th between 8 and 1....the day of my works annual appraisal.
Called CS.
Me "Got anything on a different date?"
CS "Sure, how about Monday 18th?"
Me "You're kidding....er...Yeah!! PERFECT!!"
CS "I'll get that booked in for you, have a nice day"
Me "you too ya wonderful lady wherever you are on this beautiful big blue planet!!"
Ok, didn't say the last bit but this is my latest Overseas CS experience and again I've had a flawless experience. Maybe it's just me but I can't fault them.
PB
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If there are so many install slots available much earlier than the original date allocated, why are the original dates being allocated so far ahead in the first place?
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