TiVo General TiVo Discussion Part 2 - Page 64

devilincarnate · 11-04-2011, 21:26

Quote:

Originally Posted by Masque

You are supposed to leave the spoiler closed.

No I do have a pair of those

Gavin-D · 11-04-2011, 21:33

Quote:

Originally Posted by Digital Fanatic

That offer has now ended, Gavin.

That's a shame thanks anyway DF.

zantarous · 11-04-2011, 21:39

Way hay install date for 16th. Was surprised as operator first said how about 19th and then I asked if they had anything for the following Saturday expecting that to be a no no and he came back and said what about this Saturday?

devilincarnate · 11-04-2011, 21:39

Quote:

Originally Posted by Digital Fanatic

I personally wouldn't recommend calling before you get your email. They've been done in batches for a reason.

OK then the naughty step for me then

mikcoles · 11-04-2011, 21:41

Quote:

Originally Posted by DaBoz

Good stuff. And as an XL customer, it's not like I'm going to actually miss out on the free installation by waiting until I'm called? i.e. By being a pre-reg qualifying customer and waiting til contacted, I'm still guaranteed the discounted and free install offer? And guaranteed installed in April?

Boz

I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.

devilincarnate · 11-04-2011, 21:43

Quote:

Originally Posted by mikcoles

I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.

Have you tried the CEOs office or Cindy Rose about this? As i would be utterly disgusted?

howardmicks · 11-04-2011, 21:49

Quote:

Originally Posted by mikcoles

I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.

That is a total disgrace

lawe · 11-04-2011, 21:52

Well here's hoping for tomorrow, though not sure where I stand as I have:
XXL BB
XL TV
L phone

devilincarnate · 11-04-2011, 21:55

Come on people on here know people high up and i think that we should now have:

A TIVO FOR MIKCOLES

All that think this should happen?

jpa · 11-04-2011, 21:58

Just had a call from Virgin Media to confirm the Tivo installation for next monday and which box is to be taken out. I asked where they were located and the lady said MANILLA IN THE PHILIPINES!!!!!!! talk about shocked, i didnt even know that Virgin Media had a call centre in the Philipinnes.

Digital Fanatic · 11-04-2011, 22:01

Quote:

Originally Posted by mikcoles

I had remote with my name on it 8th Feb, lucky high spending quad play long serving customer still waiting for a call for a installation date despite many calls to the Tivo team who say my manager is chasing it.
Over 2 months now feeling really p-----d off.

Very odd. Might be worth emailing the CEO office if it's gone on this long?

---------- Post added at 21:01 ---------- Previous post was at 21:00 ----------

Quote:

Originally Posted by jpa

Just had a call from Virgin Media to confirm the Tivo installation for next monday and which box is to be taken out. I asked where they were located and the lady said MANILLA IN THE PHILIPINES!!!!!!! talk about shocked, i didnt even know that Virgin Media had a call centre in the Philipinnes.

Yes, we have a Customer Care/Sales centre there.

muppetman11 · 11-04-2011, 22:03

Quote:

Originally Posted by Digital Fanatic

Very odd. Might be worth emailing the CEO office if it's gone on this long?

---------- Post added at 21:01 ---------- Previous post was at 21:00 ----------

Yes, we have a Customer Care/Sales centre there.

Your not thinking of relocating are you DF LOL

Digital Fanatic · 11-04-2011, 22:04

Quote:

Originally Posted by muppetman11

Your not thinking of relocating are you DF LOL

Nah... might be good for a travelling holiday

Doz007 · 11-04-2011, 22:04

Quote:

Originally Posted by jpa

Just had a call from Virgin Media to confirm the Tivo installation for next monday and which box is to be taken out. I asked where they were located and the lady said MANILLA IN THE PHILIPINES!!!!!!! talk about shocked, i didnt even know that Virgin Media had a call centre in the Philipinnes.

That must have been where I got through to earlier, it was certainly a challenge with a lot of hold music after each question I asked. To be fair though, having called 150 billing everything seems to have gone to plan.... touch wood.

The 19th just can't come soon enough!

Digital Fanatic · 11-04-2011, 22:09

Quote:

Originally Posted by Doz007

That must have been where I got through to earlier, it was certainly a challenge with a lot of hold music after each question I asked. To be fair though, having called 150 billing everything seems to have gone to plan.... touch wood.

The 19th just can't come soon enough!

I bet you are excited now