TiVo General TiVo Discussion Part 2 - Page 28

hedgie · 07-04-2011, 13:11

Quote:

Originally Posted by BenMcr

The 'Sorry you are not Dean' is the latest one

A few of us emailed back after the Dean email and got a "stock" response from Cindy Rose. Basically it said take this offer or wait for the future if this is not for you.

There was no new technical or pricing details in that email though, the free install in April is a new development

Cheers

ShadowTD · 07-04-2011, 13:29

Anyone know what to do if I've changed my email from the one I registered with?

Digital Fanatic · 07-04-2011, 13:32

Quote:

Originally Posted by ShadowTD

Anyone know what to do if I've changed my email from the one I registered with?

Ooops!

is it a VM one?

ShadowTD · 07-04-2011, 16:01

Nope - I finally decided to stop paying for .Mac/Mobile Me as I never really used it (bar the email).

I guess I'm stuffed, aren't I?

Digital Fanatic · 07-04-2011, 16:02

Quote:

Originally Posted by ShadowTD

Nope - I finally decided to stop paying for .Mac/Mobile Me as I never really used it (bar the email).

I guess I'm stuffed, aren't I?

Do you have an contact email address in My VM?

mattboothers · 07-04-2011, 16:04

DF, I know the deal that existing customers have but since I havent pre-registered would they email me aswell on the 11th?

And how will I know that they dont charge me instalation if I do order one on the 11th?

Digital Fanatic · 07-04-2011, 16:16

Quote:

Originally Posted by mattboothers

DF, I know the deal that existing customers have but since I havent pre-registered would they email me aswell on the 11th?

And how will I know that they dont charge me instalation if I do order one on the 11th?

probably the 18th, Matt. All existing customers get free install in April.

passingbat · 07-04-2011, 16:21

If this is true, why is it happening?

http://www.digitalspy.co.uk/forums/s...8&postcount=26

Quote:

I've managed to place my TiVo order early

VM called me offering a free phone line as I am on 50meg BB, I said I was about to jump ship from Sky for all my services on 11th April (due to the TiVo offer). The very helpful sales lady said she would call me back on the 11th and put my phone line and TiVo order through at the same time. She actually called me today and said she was able to put the TiVo order through early.

The only down side is that the earliest install date which suited both parties is April 20th

So it's bye bye Sky HD and hello VM TiVo!!

spiderplant · 07-04-2011, 16:23

Quote:

Originally Posted by ShadowTD

I guess I'm stuffed, aren't I?

Not necessarily. If it's done like "lucky 1000", you didn't need any details from the letter to sign up. You just needed to know your name.

Digital Fanatic · 07-04-2011, 16:28

Quote:

Originally Posted by passingbat

If this is true, why is it happening?

http://www.digitalspy.co.uk/forums/s...8&postcount=26

Don't know... very odd if it is true.

mattboothers · 07-04-2011, 16:32

Quote:

Originally Posted by Digital Fanatic

probably the 18th, Matt. All existing customers get free install in April.

Oh sorry I did mean 18th April for Existing customers yes

, Thanks.

muppetman11 · 07-04-2011, 17:25

http://www.digitalspy.co.uk/digitalt...e-content.html

---------- Post added at 16:25 ---------- Previous post was at 16:23 ----------

http://www.digitalspy.co.uk/digitalt...ification.html

RobboEdin · 07-04-2011, 19:08

Quote:

Originally Posted by Digital Fanatic

Don't know... very odd if it is true.

This concerns me greatly. As a patient pre-registered customer, I am concerned that Virgin Media are allowing ANY customer to get an earlier chance at a TiVo than the 11 April date I have been given.

This person should have been told the following:

"If you are a pre-registered customer, you will get an email 11 April allowing you to order in advance of general release.

If you have not pre-registered, you can order from 18 April.

Sorry, you cannot order now."

Digital Fanatic · 07-04-2011, 19:35

Quote:

Originally Posted by RobboEdin

This concerns me greatly. As a patient pre-registered customer, I am concerned that Virgin Media are allowing ANY customer to get an earlier chance at a TiVo than the 11 April date I have been given.

This person should have been told the following:

"If you are a pre-registered customer, you will get an email 11 April allowing you to order in advance of general release.

If you have not pre-registered, you can order from 18 April.

Sorry, you cannot order now."

depends whether you believe it or not I guess.

fixerman · 07-04-2011, 19:46

Quote:

Originally Posted by Digital Fanatic

depends whether you believe it or not I guess.

Either way DF this is going to result in a lot people chancing their arm and contacting VM before they get next weeks email.

Do you think it's somebody being mischievous?