31-03-2011, 18:24
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#5671
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cf.geek
Join Date: Apr 2010
Services: VM 200Mb BB, Sky Q Silver 2TB
Posts: 739
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Re: TiVo
This is really annoying. I honestly feel that VM had a potential game changer on their hands here.
I remember before the iPad was announced people were saying it would be priced somewhere between £800 & £1000. When did announce the price of £429 everybody was pleasantly surprised. Fast forward 8 months and they'd sold 15 million units!!
Would they have sold even half that if it was released with a price with-in peoples expectations (£800+)? I very much doubt it.
The moral of this story is if you want your product to fly off the shelf & people to talk about it, then for the love of god make sure that it's for the right reasons ala Apple.
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31-03-2011, 18:25
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#5672
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Inactive
Join Date: Jun 2004
Location: orpington,KENT
Posts: 60
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Re: TiVo
I am also on VIP50 with two V+ boxes that i had to pay for plus installation costs.
I am very dissapointed with having to pay another installation cost , i expected there to be a special VIP offer of free install but nothing has been heard. As usual the VIP package started out as a good deal a couple of years ago but this is another kick in the teeth for VIP customers.
So i will stick with my V+ boxes for the time being.
I want to write an email to Neil Berkett (or should that be DEAN Berkett) but cant find his email address , does anyone have it please?
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31-03-2011, 18:27
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#5673
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
Posts: 5,956
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Re: TiVo
Quote:
Originally Posted by jpa
I am also on VIP50 with two V+ boxes that i had to pay for plus installation costs.
I am very dissapointed with having to pay another installation cost , i expected there to be a special VIP offer of free install but nothing has been heard. As usual the VIP package started out as a good deal a couple of years ago but this is another kick in the teeth for VIP customers.
So i will stick with my V+ boxes for the time being.
I want to write an email to Neil Berkett (or should that be DEAN Berkett) but cant find his email address , does anyone have it please?
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Its common place neil.berkett@virginmedia.co.uk
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31-03-2011, 18:27
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#5674
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: TiVo
Quote:
Originally Posted by dazed&confused
Damn!! Should have addressed it "Dear Mr. Dean Beckett "  |
You should have sent it TO Dean that would have been hilarious. In all my days I've never seen such an amateur operation.
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31-03-2011, 18:28
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#5675
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Inactive
Join Date: Dec 2005
Location: Sutton Coldfield, West Midlands
Age: 65
Services: Virgin XL TV, XL Phone, 20MB Broadband
Posts: 23
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Re: TiVo
01/01/2050
Dear Dean
Thanks for your continued interest in our Virgin Media Tivo - we are rolling them out as quickly as possible - please be patient.
Dean . . . .
Dean . . .
Are you there Dean?
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31-03-2011, 18:33
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#5676
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Inactive
Join Date: Mar 2009
Location: Preston Lancashire
Services: Virgin Media T/V ( V plus & TiVo) cable broadband (30 Mb) & Phone L.
Posts: 24
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Re: TiVo
Erm - why Dean for gods sake?!!
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31-03-2011, 18:34
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#5677
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cf.addict
Join Date: Nov 2008
Location: Brizzle
Services: V6, 350mb Broadband, Phone
Posts: 359
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Re: TiVo
Deeeeeeeaaaaaaaannnnnnnnnn.......
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31-03-2011, 18:35
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#5678
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: TiVo
Check the right names on your contract when you get it , if you bother signing up.
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31-03-2011, 18:39
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#5679
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cf.geek
Join Date: Apr 2010
Services: VM 200Mb BB, Sky Q Silver 2TB
Posts: 739
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Re: TiVo
Quote:
Originally Posted by muppetman11
Check the right names on your contract when you get it , if you bother signing up.
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Sound advice!
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31-03-2011, 18:39
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#5680
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
Posts: 5,956
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Re: TiVo
Quote:
Originally Posted by Mr Fell
Erm - why Dean for gods sake?!!
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It is because all the emails that were sent out today said Dear Dean 
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31-03-2011, 18:49
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#5681
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Inactive
Join Date: Dec 2009
Location: Wirral
Services: TV M, L BB, Sky+ HD
Posts: 1,485
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Re: TiVo
Quote:
Originally Posted by devilincarnate
It is because all the emails that were sent out today said Dear Dean |
I can just picture a young inexperienced temp was dragged in to do the letters on mailmerge, maybe he was called Dean!
They are certainly in the Ratner school of marketing.
Worse things could happen I suppose, it's still funny though. 
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31-03-2011, 18:50
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#5682
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
Posts: 5,956
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Re: TiVo
Quote:
Originally Posted by mersey70
i can just picture a young inexperienced temp was dragged in to do the letters on mailmerge, maybe he was called dean!
They are certainly in the ratner school of marketing.
Worse things could happen i suppose, it's still funny though. |
ha ha
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31-03-2011, 18:52
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#5684
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cf.mega poster
Join Date: Jun 2010
Location: Jarrow Tyne & Wear
Services: 360 box
Posts: 5,853
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Re: TiVo
i got the email too but all ready got one as was one of the first 1000
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31-03-2011, 19:00
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#5685
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Inactive
Join Date: Feb 2007
Posts: 100
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Re: TiVo
I waI was gobsmacked when I saw the extra £40 at the bottom, almost there as a throw away line.
No way am I paying that - I hope us VIP's will be receiving a better offer as this is taking the ****.
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