31-03-2011, 15:30
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#5461
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cf.mega poster
Join Date: Mar 2010
Posts: 1,876
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Re: TiVo
Well i hope they will sort out a deal for me already paying £70 per month and i'm only on L TV with sky sports BB ect if they can't / won't give me a deal they can keep there box.
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31-03-2011, 15:30
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#5462
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Inactive
Join Date: Mar 2011
Posts: 10
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Re: TiVo
I bet new customers will get the box for £199 but they'll have a special "free installation" period of a few months, so only end up paying £10 more than us "existing" and "preregistered" customers.
£40 for an install? Unbelievable!
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31-03-2011, 15:32
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#5463
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Inactive
Join Date: Feb 2011
Posts: 21
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Re: TiVo
Quote:
Originally Posted by dazed&confused
Totally agree
A thank you would be No Installation Charge.
Come On VM where's the loyalty
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Wheres the very special offer that digital fanatic said we where going to get.?
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31-03-2011, 15:32
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#5464
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cf.addict
Join Date: Feb 2008
Services: VIP50 + 2 Virgin Mobiles + Mobile Broadband
Posts: 199
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Re: TiVo
Yep, I think it is the install that is stopping me. Also still £3 extra even those on VIP50 now. Would have been happy to pay £149 but not an install as well. If this is what VM call a very special offer, they need their head shaking.
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31-03-2011, 15:33
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#5465
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: TiVo
Quote:
Originally Posted by johnl13
Wheres the very special offer that digital fanatic said we where going to get.?
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Haven't you got your email yet?
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31-03-2011, 15:34
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#5466
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Inactive
Join Date: Mar 2011
Location: London
Services: XXL Broadband, XL TV and M Telephone
Posts: 28
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Re: TiVo
Quote:
Originally Posted by Digital Fanatic
Why free?
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£50 off is fine, but I think the install would also be nice to be free, because Virgin long term customers do not get anything for their loyalty.
Plus the installers are still learning from these early installs?
All of Virgin Media's marketing and deals are aimed at new customers only.
Would be great if there was a loyalty scheme that is scaled to your length of time as a Virgin Media customer. With a discount or say a free movie rental.
This would keep the churn down and make Virgin Media customers feel appreciated and loved.
Sorry went a bit of course there.....
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31-03-2011, 15:35
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#5467
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cf.mega poster
Join Date: Mar 2010
Posts: 1,876
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Re: TiVo
Quote:
Originally Posted by Digital Fanatic
Haven't you got your email yet?
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It's not really a "special" offer is it? i mean £189.95 for the box and install it should of been free install in my opinion.
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31-03-2011, 15:35
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#5468
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Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 42
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,050
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Re: TiVo
Quote:
Originally Posted by Trent
Because I was already ripped off paying over the odds for your V+ box.. I am not going to be lame enough to say "I'm going to sky" but I am very unhappy at this "Special Offer". Its not special and I am not being rewarded as a long term customer of VM. The Offer is priced wrong and most people are being squeezed with Tax, Food Prices so if you expect most people to take this "Offer" I think your in for a big shock.
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If you dont want it then dont take it. It really is as simple as that.
I'm amazed that 50 pages on, people are still moaning about the price of a luxury TV service... do you think they are going to dish them out for free? Virgin ran a promotion with a set amount of boxes and that promotion has ended so everyone pays either the existing or new customer price, its really as simple as that.
This has to be the most frustrating thread I have ever witnessed on the Internet... ever!
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31-03-2011, 15:37
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#5469
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Inactive
Join Date: Dec 2010
Location: Bushey, Herts
Services: 1 HD Virgin Samsung Box
1 TiVo Box
XL TV + all premium Sky
channels + HD Pack
XL Broadband
XL Teleph
Posts: 7
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Re: TiVo
I got the email as well, name not Dean either, only problem my TiVo was installed on the 23rd Feb! 
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31-03-2011, 15:38
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#5470
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Inactive
Join Date: Mar 2011
Location: London
Services: XXL Broadband, XL TV and M Telephone
Posts: 28
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Re: TiVo
Quote:
Originally Posted by sjc1951
I got the email as well, name not Dean either, only problem my TiVo was installed on the 23rd Feb! |
Not complaining just have not a e-mail to me or Dean.
Must at the back of the batches...
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31-03-2011, 15:38
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#5471
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Inactive
Join Date: Mar 2010
Posts: 194
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Re: TiVo
Quote:
Originally Posted by weesteev
If you dont want it then dont take it. It really is as simple as that.
I'm amazed that 50 pages on, people are still moaning about the price of a luxury TV service... do you think they are going to dish them out for free? Virgin ran a promotion with a set amount of boxes and that promotion has ended so everyone pays either the existing or new customer price, its really as simple as that.
This has to be the most frustrating thread I have ever witnessed on the Internet... ever!
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Its a discussion forum - people want to discuss the pricing. If they don't agree with it, they are going to say.
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31-03-2011, 15:38
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#5472
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: TiVo
Quote:
Originally Posted by Gavin-D
It's not really a "special" offer is it? i mean £189.95 for the box and install it should of been free install in my opinion.
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I'd of thought it would have been free installation, but it's not up to me. 
Other customers are going to have to pay £199 + £40 = £239.
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31-03-2011, 15:38
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#5473
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Inactive
Join Date: Jun 2008
Location: Preston
Services: VIP.152b/b,2xTivos,Vm mobile+ipad 4th gen,BT Sports.sky2tbHD,sky3d+ extra+Sports+Movies HD(Murdoch's
Posts: 1,947
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Re: TiVo
Just had a email for dean (popular guy) also,Got to laugh had mine since 12th march.Reading it thou tad surprised they have not offered free installation as a sweetner,With the lack of new channels to back it thought they would have done that.Had a lot of my mates round to have a look at mine,All impressed but its the lack of new channels rather than the cost thats holding them back
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31-03-2011, 15:39
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#5474
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cf.geek
Join Date: Dec 2010
Location: Liverpool
Services: Virgin 500MB BB , VM V6 x2, XL tv, Xl Phone
Superhub 3
Posts: 578
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Re: TiVo
the engineer cannot do much setting up as they could with v+hd. because of the suggestion and other stuff.
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31-03-2011, 15:40
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#5475
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Still REIGNING
Join Date: Jun 2009
Location: Hell
Age: 49
Posts: 5,956
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Re: TiVo
I got the e-mail as well and my name is not Dean either? Had TIVO installed a while ago?
My only concern is that there is someone out there called Dean who has not received the e-mail and is getting irate 
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