TiVo

[muppetman11]

Originally Posted by Bofrok

Perhaps you have to sign in to My Virign Media to order and as there have been so many problems they have delayed by a few days to make sure it's all up and running. Can just imagine the uproar if the ordering process went wrong!

Or perhaps the box has still got plenty of bugs that need ironing out before a mass launch.

[Bofrok]

Bugs! Surely not But a possibility, there's a big difference releasing it to those of us who have been following it's progress and to Virgin customers who may only have seen some press info.

[cwj2008]

Originally Posted by Digital Fanatic

He's been green repped by someone and that took his reputation level up

if is is refering to my post what do you mean by it ?

[Digital Fanatic]

Originally Posted by cwj2008

if is is refering to my post what do you mean by it ?

Spiderplant had just noticed he's been repped to a higher level, I don't think it was in relation to your post

---------- Post added at 22:11 ---------- Previous post was at 22:10 ----------

Originally Posted by Bofrok

Perhaps you have to sign in to My Virign Media to order and as there have been so many problems they have delayed by a few days to make sure it's all up and running. Can just imagine the uproar if the ordering process went wrong!

Good point

---------- Post added at 22:12 ---------- Previous post was at 22:11 ----------

Originally Posted by nick_f

Hey DF as another patient Pre Reg i was wondering do you think the special deal will be available to all pre-regs or just a certain quota?

Also do you think its beter then £150+40?

Cheers

All pre-reg's will get the same deal I believe.

---------- Post added at 22:13 ---------- Previous post was at 22:12 ----------

Originally Posted by mattboothers

DF will people who lost the raffle get the same email thursday too?

Yes

[cwj2008]

[QUOTE=Digital Fanatic;35201173]Spiderplant had just noticed he's been repped to a higher level, I don't think it was in relation to your post [COLOR="Silver"]



roll on thursday then , can the system cope with sending that many emails
out ?. and DF re my last post no offence was taken just wondered what you ment. thought you where may refering to what i put in my post,(think i was been to a load of bull----} sorry if i offend you none ment

[spiderplant]

Originally Posted by ntl.wotcha

Does the box have the intelligence to keep 10 of the newer series and delete the episodes of the older series, or does it just keep the last 10 recordings chronologically ?

If the latter is true, then your suggestion does not provide a workaround.

It is the last 10 chronologically. Whether that's acceptable depends how quickly you watch things, or if you don't mind if an unwatched episode gets deleted sometimes. Personally I have far more recorded than I'll ever get time to watch, so I've always got something to watch when I want to.

Originally Posted by ntl.wotcha

in the mean time it would be nice if VM would provide somewhere for us to report EPG data issues and ensure they are fixed quickly.

Post them here.

[Rankrotten]

I have just checked my bill and realised I have been charged twice for my TiVo

The TiVo team called me on 14th February and I paid £149 via debit card over the phone to pay for the box and arrange an install date for 5th March. My bill also shows a TiVo 1TB Box Activation Fee of £149 dated 5th March.

Was I scammed by paying the original fee over the phone by debit card as I thought Virgin would not add it on to an account? Of course I have no record of making the first payment to the TiVo team in Manchester just an entry on my online banking of "Virgin Media Pymnts" of 14th Feb for £149

[pythagoras]

Originally Posted by Rankrotten

I have just checked my bill and realised I have been charged twice for my TiVo

The TiVo team called me on 14th February and I paid £149 via debit card over the phone to pay for the box and arrange an install date for 5th March. My bill also shows a TiVo 1TB Box Activation Fee of £149 dated 5th March.

Was I scammed by paying the original fee over the phone by debit card as I thought Virgin would not add it on to an account? Of course I have no record of making the first payment to the TiVo team in Manchester just an entry on my online banking of "Virgin Media Pymnts" of 14th Feb for £149

You should find a credit for £149 on the bill too. Or on the previous bill

[Rankrotten]

Originally Posted by pythagoras

You should find a credit for £149 on the bill too. Or on the previous bill

Just signed up for e-billing to compare and you are correct and this month's bill of £149.03 covers two months. Last month was a credit of -£76.04 and here is me thinking I was debited that amount last month, I'm sitting at my keyboard fuming with rage and fury. This e-billing lark is showing me up.
I blame the TiVo, it is recording so many hidden gems for me that I'm not going to bed at a sensible time and I'm losing my marbles. Must get some sleep zzzz

[denphone]

Originally Posted by johnl13

The first email will probably say dont worry well be in touch by the end of april.obviously having problems with launching tivo,instead of keeping customers updated virgin media are fobbing customers off.

Well nothing surprises me with this news its typical Virgin, this has been utter shambolicness from start to finish with Tivo,l am not going to have a go at DF because its not his fault.

[Peter_]

Originally Posted by johnl13

The first email will probably say dont worry well be in touch by the end of april.obviously having problems with launching tivo,instead of keeping customers updated virgin media are fobbing customers off.

I love a vivid imagination.

[muppetman11]

Originally Posted by Masque

I love a vivid imagination.

Or maybe he's right we'll never know.

[trickytree]

Signed into email today and see 2 emails from Virgin and get very excited.

1. - We want to get to know you better or something. Basically tick these subjects you are interested in and we will keep you up to date etc. WTF???? Do they not know there are more important emails from Virgin we are expecting? Also there was a customer offers/news section so I expect to see a Tivo update soon after ticking that.

2. - Was my usual bill :o(

So we are now March 29th with no Tivo email and in my case no news on the VIP revamp so they have 2 days left until I make contact with them if I don't hear about both of those items.

[muppetman11]

Originally Posted by trickytree

Signed into email today and see 2 emails from Virgin and get very excited.

1. - We want to get to know you better or something. Basically tick these subjects you are interested in and we will keep you up to date etc. WTF???? Do they not know there are more important emails from Virgin we are expecting? Also there was a customer offers/news section so I expect to see a Tivo update soon after ticking that.

2. - Was my usual bill :o(

So we are now March 29th with no Tivo email and in my case no news on the VIP revamp so they have 2 days left until I make contact with them if I don't hear about both of those items.

Sounds like targeted Ads , trying to find your interests to deliver ads tailored to you.

[corgi74]

Originally Posted by Digital Fanatic

All pre-regs should get an email by Thursday... a further mail will then be sent to invite you to order online in the following days.

If you look up arse covering in the dictionary it has this as an example.
They did say we would hear by April, although we may not be able to order until May. LOL!!!
Gives me a few more weeks of pleasure with my SA box.