21-03-2011, 08:26
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#1
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Inactive
Join Date: Jan 2007
Location: Warrington
Age: 58
Services: Phone, 360 + two mini boxes, Hub 5.
Posts: 867
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Sky email
Morning all,
Does anyone have experience of leaving Sky? When you leave Sky do they keep your sky.com email address open or does that die?
My in laws are ditching Sky for what seems a very attractive VM off o free installation and setup free second room V Box and Free V+ box.
Any thoughts ?
Thanks in advance..
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21-03-2011, 09:39
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#2
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Inactive
Join Date: Jan 2008
Location: Port Glasgow
Age: 58
Services: 30Mb BB, XL Phone, XL TV and V+
Posts: 93
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Re: Sky email
It is normal with any provider for e-mail addresses associated with an account to be terminated along with the other services when the account is ceased.
The length of time the termination takes depends on the internal procedures of the company in question. When leaving Sky there is a normal 30 day cancellation period when leaving them.
I would reckon that the e-mail addresses would cease within a week or so after the 30 cancellation period.
Berkut
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21-03-2011, 09:52
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#3
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Sky email
I think with Sky you can keep it after you leave
http://www.sky.com/services/email/emailforlife/
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21-03-2011, 09:54
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#4
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Inactive
Join Date: Jan 2008
Location: Port Glasgow
Age: 58
Services: 30Mb BB, XL Phone, XL TV and V+
Posts: 93
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Re: Sky email
Quote:
Originally Posted by BenMcr
I think with Sky you can keep it after you leave
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Was not aware of that, maybe should have searched first before replying.
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21-03-2011, 12:41
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#5
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Inactive
Join Date: Jan 2007
Location: Warrington
Age: 58
Services: Phone, 360 + two mini boxes, Hub 5.
Posts: 867
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Re: Sky email
Quote:
Originally Posted by berkut
Was not aware of that, maybe should have searched first before replying.
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 Thanks all, if nothing else even the 30 day period is usefull as you could setup an auto reply.
I have no experience of Sky and am checking up as a favour so thanks again....
I don't think I could qualify for the new customer referral bonus as VM sent a personalised mailshot to my in-laws with a Leaving Sky promotional offer ....
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21-03-2011, 12:50
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#6
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[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 47
Posts: 4,218
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Re: Sky email
Quote:
Originally Posted by berkut
It is normal with any provider for e-mail addresses associated with an account to be terminated along with the other services when the account is ceased.
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Except AOL 
__________________
Help save the world from loosers
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23-03-2011, 22:24
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#7
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Inactive
Join Date: Jan 2004
Posts: 3,898
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Re: Sky email
Quote:
Originally Posted by v0id
Except AOL |
BT took about a year to kill my @btinternet.com address after I left them.
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25-03-2011, 10:34
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#8
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Inactive
Join Date: Jan 2007
Location: Warrington
Age: 58
Services: Phone, 360 + two mini boxes, Hub 5.
Posts: 867
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Re: Sky email
Update.....
When my inlaws called Sky to terminate they offered a free 2nd room install of a free Sky+HD box with £30/month off the bill so they are staying with Sky  .
As they are low demand broadband users the Sky broadband offering they get is enough. With two laptops and three xbox360's I need more bandwidth than Sky can provide to my address !!
Some of these retention deals seem mad to me. Anyway thanks for the advice on the email situation..
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