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Finally arrives here !
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Old 15-03-2011, 21:15   #46
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Re: Finally arrives here !

Quote:
Originally Posted by weesteev View Post
If you are running wireless then that's an acceptable ping, if that is connected by Ethernet then I would be more concerned.

Edit - Wait a minute... you had 100Mb installed today and the downgraded on the same day ??? Is your fluctuating speed not more down to your wireless connection or the speedtest site?
How many activation charges would he have paid?
I think he's going to get a few awards:

- World Record for change in broadband speed over a period of 3 months
- VM's number one profitable customer
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Old 15-03-2011, 22:23   #47
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Re: Finally arrives here !

Quote:
Originally Posted by Sirius View Post
Soon as 100 meg is ready where i live i will be straight on the phone.
With the kit I know you have access to you already have the ability to download the internet so 100meg will be a waste
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Old 15-03-2011, 22:31   #48
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Re: Finally arrives here !

Quote:
Originally Posted by Rob View Post
With the kit I know you have access to you already have the ability to download the internet so 100meg will be a waste


You know me to well
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Old 15-03-2011, 22:59   #49
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Re: Finally arrives here !

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Originally Posted by Sirius View Post


You know me to well
Certainly do!




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Old 15-03-2011, 23:01   #50
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Re: Finally arrives here !

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Originally Posted by pip08456 View Post
Certainly do!




Dont be cruel. Warrington Wolves fans are an endangered species
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Old 15-03-2011, 23:06   #51
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Re: Finally arrives here !

Quote:
Originally Posted by pythagoras View Post
Dont be cruel. Warrington Wolves fans are an endangered species


---------- Post added at 00:06 ---------- Previous post was at 00:03 ----------

Quote:
Originally Posted by pip08456 View Post
Certainly do!




Quote:
Originally Posted by pythagoras View Post
Dont be cruel. Warrington Wolves fans are an endangered species
Hope you have your tickets for the 25th
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Old 15-03-2011, 23:14   #52
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Re: Finally arrives here !

Unfortunately not as I have to be elsewhere.
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Old 16-03-2011, 00:41   #53
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Re: Finally arrives here !

Quote:
Originally Posted by jtaylor06 View Post
How many activation charges would he have paid?
I think he's going to get a few awards:

- World Record for change in broadband speed over a period of 3 months
- VM's number one profitable customer
They refund me activation & installation charge £70 credit back into my account and also refund me partial service charge because of same day upgrade & went back downgrade again after complaints of virgin tech guy not doing their job properly and never check any power level signals.

I had test it via microsoft technet 3.2gb windows 7 iso and speed was all over the place via ethernet cable with a transfer rate of 1.19Mb/s to 4.78Mb/s never get anywhere near 5Mb/s or 10Mb/s.

After downgrade back to 30Meg, it download transfer rate steady and solid at 3.9Mb/s all times.

It appear very poor indeed for 100Meg as I don't know if it was to do with superhub cannot cope with 100Meg or something to do with incorrect power level signals or could be secret hidden traffic shaping.

100Meg isn't worth it to be honest, waste of £45 a month for silly low speed!
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Old 16-03-2011, 07:18   #54
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Re: Finally arrives here !

Pretty incompetent on VM's part. After all the modifications and up and downgrades on your account should have actually held you to the contract for a change.

Everything is fine, as speeds go up so transfers get more inconsistent. Being realistic with expectations is very wise.
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Old 16-03-2011, 07:22   #55
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Re: Finally arrives here !

Quote:
Originally Posted by Ignitionnet View Post
Pretty incompetent on VM's part. After all the modifications and up and downgrades on your account should have actually held you to the contract for a change.
Except they probably legally can't

DSR and Right to Cancel and all that

Plus their own 28 MBG policy
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Old 16-03-2011, 08:53   #56
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Re: Finally arrives here !

The DSR right to cancel doesn't cover services that have already begun being provided, i.e. he loses his right to cancel as soon as it's turned on. That just leaves VM's own 28-day MBG, which could be wrangled out of as he's upgrading an existing service, not taking a new one.
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Old 16-03-2011, 11:21   #57
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Re: Finally arrives here !

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Originally Posted by qasdfdsaq View Post
The DSR right to cancel doesn't cover services that have already begun being provided, i.e. he loses his right to cancel as soon as it's turned on.
If it's a new contract (which 100Mbit) is, then that's not true. The DSR would apply
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Old 16-03-2011, 11:36   #58
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Re: Finally arrives here !

VM will one day turn round and tell him that he can't upgrade or downgrade lol.
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Old 16-03-2011, 12:26   #59
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Re: Finally arrives here !

Just upgrade back to 100 Meg as tech guy had fixed my power level. It now stable 98.79Meg download and 9.42Meg upload. Downloading transfer rate of 10.2Mb/s solid. Ping is now 6ms. Much better
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Old 16-03-2011, 12:27   #60
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Re: Finally arrives here !

Quote:
Originally Posted by telfordcable View Post
Just upgrade back to 100 Meg as tech guy had fixed my power level. It now stable 98.79Meg download and 9.42Meg upload. Downloading transfer rate of 10.2Mb/s solid. Ping is now 6ms. Much better
Better change your info over there on the left then..
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