[Update] ALL 20>30Mb upgrade discussion

[Griffin]

Originally Posted by beardsley

Same thing happened to me back in October. I was persuaded not to cancel on the basis that my 20Mb would be updated to 30Mb around January. When I spoke to somebody in retentions last week, he as good as accused me of lying.

Up to that point I just wanted to get what had been agreed with me. After that, I signed up with BT Infinity within 15 minutes of putting the phone down.

I had already done that when i got offered the deal to stay, got to admit i have been tempted to cancel as i am still within the extra 28 day period.
Then at least i would get a higher speed up & down with bt infinity.

[qasdfdsaq]

Originally Posted by zekeisaszekedoes

I really wish this could be gotten as a download from VM site and applied yourself, rather than having to mess about on the phone to get it done that way. Obviously with some kind of "advanced users only, you can break your internet connection if you don't do it right!" warning.

It doesn't quite work that way. You can neither download the config file nor have any control over which one is downloaded.

The cable modem automatically locates and downloads a config file as instructed by the network infrastructure each and every time it boots up as part of the startup process.

[Chrysalis]

Originally Posted by qasdfdsaq

Description Amount
Customer Relations BBI Goodwill £-74.97


Mwhahahaha

haha I take it you had a retentions deal then and are now on 30mbit same as me?

[zekeisaszekedoes]

Originally Posted by qasdfdsaq

It doesn't quite work that way. You can neither download the config file nor have any control over which one is downloaded.

The cable modem automatically locates and downloads a config file as instructed by the network infrastructure each and every time it boots up as part of the startup process.

Ah yes, of course it does. I should know this, having looked at the Ambit modem logs enough times.

[Chrysalis]

even firmware updates will be delivered this way as well, so in the past when you choose what firmware to run on router (new one may be buggy), now VM will shove the firmware out over the network when they want to upgrade people and the superhub will automatically update itself with new firmware.

[qasdfdsaq]

Originally Posted by Chrysalis

haha I take it you had a retentions deal then and are now on 30mbit same as me?

Nope, just phoned up retentions and made them give me back a load of money they owed me. Actually they seem to have given me too much off, my bill's -£37 or so this month.

[BenMcr]

Originally Posted by Chrysalis

even firmware updates will be delivered this way as well, so in the past when you choose what firmware to run on router (new one may be buggy), now VM will shove the firmware out over the network when they want to upgrade people and the superhub will automatically update itself with new firmware.

So you don't want firmware sent out without it being thoroughly tested, yet aren't happy that Virgin are taking their time to release the modem only mode

[Chrysalis]

Originally Posted by BenMcr

So you don't want firmware sent out without it being thoroughly tested, yet aren't happy that Virgin are taking their time to release the modem only mode

Wow talk about spin.

How have you gone from me talking about holding your hand automated firmware updates to new firmware development? I also wasnt complaining about it but you in full defense paranoia mode.

The new firmware if and when it comes will have bugs, its a fact of life, I have yet to come across a router that has bug free firmware, however it is a downside for the user to not have the ability to rollback firmware should they need to which is all I was stating.

[Zaim7890]

Had mine activated before and i'm getting rock solid 30mbit



Are the levels ok tho?


Connection

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 314750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 117 55616000 Kbits/sec 314750000 Hz 8.8 dBmV 41.2 dB Hybrid
Locked QAM256 115 55616000 Kbits/sec 298750000 Hz 8.3 dBmV 41.3 dB Hybrid
Locked QAM256 116 55616000 Kbits/sec 306750000 Hz 8.4 dBmV 41.4 dB Hybrid
Locked QAM256 118 55616000 Kbits/sec 322750000 Hz 9.0 dBmV 41.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 35.7 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 21546
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 21541
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Mon Feb 07 17:18:07 2011

That is with that module on the front of the cable, +5 or 6 i think it is

[Griffin]

Why not have users volunteer to be beta testers for the firmware, this has been the way forward for firefox.
I have been a beta tester all the way through with firefox 4,advantages are you get to use the new stuff first.
There are disadvantages too but its the only way to get software or even firmware running properly.

[pip08456]

Originally Posted by Griffin

Why not have users volunteer to be beta testers for the firmware, this has been the way forward for firefox.
I have been a beta tester all the way through with firefox 4,advantages are you get to use the new stuff first.
There are disadvantages too but its the only way to get software or even firmware running properly.

That's what's happening.

[whizzard]

VM's firmware updates are trialled through their community forums. There is currently a trial for the R09 firmware of the previous Hub ongoing at present for example.

[jb66]

Originally Posted by Zaim7890

Had mine activated before and i'm getting rock solid 30mbit



Are the levels ok tho?


Connection

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 314750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 117 55616000 Kbits/sec 314750000 Hz 8.8 dBmV 41.2 dB Hybrid
Locked QAM256 115 55616000 Kbits/sec 298750000 Hz 8.3 dBmV 41.3 dB Hybrid
Locked QAM256 116 55616000 Kbits/sec 306750000 Hz 8.4 dBmV 41.4 dB Hybrid
Locked QAM256 118 55616000 Kbits/sec 322750000 Hz 9.0 dBmV 41.6 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 35.7 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 21546
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 21541
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Mon Feb 07 17:18:07 2011

That is with that module on the front of the cable, +5 or 6 i think it is

Downstream is slightly high, supposed to be -3 to +7 but I find the hub likes the power higher rather than lower

[Chrysalis]

Originally Posted by pip08456

That's what's happening.

whats the procedure then?

I dont see VM asking for testers anywhere.

[BenMcr]

Originally Posted by Chrysalis

whats the procedure then?

I dont see VM asking for testers anywhere.

Because it hasn't got to that stage yet

As was said above the current customer testing is for the D2 Hub to fix the multiple Xbox issue (that doesn't affect the SuperHub)

http://community.virginmedia.com/t5/...ot/td-p/288607