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[Update] ALL 20>30Mb upgrade discussion
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Old 04-02-2011, 00:31   #1336
pip08456
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by savvychels View Post
Ah yes, there it was in the last sentence of his third paragraph LOL.

Seriously - I do hope it is just that simple, I just know with my luck it never usually is. But will stop worrying about it and will see what happens when it arrives.
Just start a thread on here if you have problems, you'll get plenty of help.
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Old 04-02-2011, 00:39   #1337
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Re: [Update] ALL 20>30Mb upgrade discussion
If I was to upgrade my 10mb to 30mb would I have to pay the £30 for the hub?
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Old 04-02-2011, 00:48   #1338
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by Hiroki View Post
If I was to upgrade my 10mb to 30mb would I have to pay the £30 for the hub?
Yes - ref this page:

http://shop.virginmedia.com/existing...broadband.html

Quote:
If you're on 10Mb broadband you can upgrade for a one-off payment of £30, there'll also be a price increase to your monthly broadband payment.
So you would have the £30 one off payment plus your additional monthly cost
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Old 04-02-2011, 00:59   #1339
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Exclamation Re: [Update] ALL 20>30Mb upgrade discussion
holdd up!

i got a letter through the door today explaining that VM are doing free upgrades for existing 20mb users with a free superhub with "no additional charges"
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Old 04-02-2011, 01:02   #1340
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by anc1en7z View Post
holdd up!

i got a letter through the door today explaining that VM are doing free upgrades for existing 20mb users with a free superhub with "no additional charges"
yes we know, but does your letter say when?
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Old 04-02-2011, 01:10   #1341
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Re: [Update] ALL 20>30Mb upgrade discussion
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Originally Posted by Zee View Post
yes we know, but does your letter say when?
it just says ring up, and we'll give you it :|
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Old 04-02-2011, 01:17   #1342
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by v0id View Post
Am I missing something or are there no 'advanced settings' to edit the DNS on the superhub?
You are indeed correct, you can't edit the DNS on the SuperHub
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Old 04-02-2011, 01:19   #1343
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by anc1en7z View Post
it just says ring up, and we'll give you it :|
Thats all good to know, but appears when people are calling up, they're still being charged £30 by VM.
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Old 04-02-2011, 01:49   #1344
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Re: [Update] ALL 20>30Mb upgrade discussion
Pics or it didn't happen!
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Old 04-02-2011, 01:49   #1345
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by BenMcr View Post
You are indeed correct, you can't edit the DNS on the SuperHub
another fail on the superhub in my opinion. or is it normal for isp supplied router's to be this dumbed down? as it is the first time I have used one, dlink doesnt count as such as I immediatly flashed to ddwrt.
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Old 04-02-2011, 03:48   #1346
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by Hiroki View Post
If I was to upgrade my 10mb to 30mb would I have to pay the £30 for the hub?
Why don't you just upgrade to 50Mb if you're going to upgrade to 30Mb anyway, you'll get everything for free, including the Superhub, and any other work they may need to do, for 6 months then downgrade to 30Mb after the 6 months.

so basicly you will get more speed for the same money.
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Old 04-02-2011, 07:13   #1347
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by anc1en7z View Post
holdd up!

i got a letter through the door today explaining that VM are doing free upgrades for existing 20mb users with a free superhub with "no additional charges"
No additional charges on your bill unless you are on a Retentions deal but you would have to pay £30 for activation of the Superhub.
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Old 04-02-2011, 09:30   #1348
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Re: [Update] ALL 20>30Mb upgrade discussion
My SuperHub should be here today (hopefully)
No more sitting on the floor next to the modem!

Thanks for the help everyone
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Old 04-02-2011, 11:21   #1349
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Re: [Update] ALL 20>30Mb upgrade discussion
Quote:
Originally Posted by BenMcr View Post
You are indeed correct, you can't edit the DNS on the SuperHub
That's a bit of a disappointment but then I guess there are ways around that one. I prefer Google's DNS (8.8.8.8 and 8.8.4.4) compared to VM's which I find slower to resolve and slower to update.

I suppose it is not the superhubs biggest problem with it's other issues that need fixing.
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Old 04-02-2011, 11:56   #1350
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Re: [Update] ALL 20>30Mb upgrade discussion
there are quite a few problem with the superhubs which is to be expected when it only been out a few months and wireless signal strength is one of them in my case anyway
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