VIP/VIP+ New and Improved VIP Package

[Crooky]

Originally Posted by Digital Fanatic

The 1. above means on initial install. If you decide later on then the standard charges normally apply.

Actually thinking about it, I don't think we currently offer self installs for 2nd, 3rd boxes etc.

Is the £40 for manned install? £40 sounds like a bargain to me for what you'd be getting

£40 for a tech to swap a box. I used to do it, and a box swap, even if we needed to change the tap at the cab took no more than ten minutes.

Which means you are paying £240 per hour, and possibly having to wait in for half a day as the slots are am, pm or late.

Not so much of a bargain looking at it that way is it?

[hksaint]

Looks like VM have finally got round to reviewing the VIP packages, well the pricing anyway :-(

VIP20 now updated to VIP30 at a cost of £100.55 (£87.56 + £12.99 phone)
VIP50 now £109.55 (£96.56 + £12.99 phone )

http://shop.virginmedia.com/bundles/...e-package.html

[chrisr1uk]

Not too happy about that

What happens to the VIP Pack i'm on now? That woman who I spoke to to get the free HD channels for 6 months assured me it was going to be cheaper!!

I feel a bit cheated actually as I was going to drop the VIP there and then, but she persuaded me to hold out till after the 6 months when it will all be sorted!!

[Chad]

Originally Posted by hksaint

Looks like VM have finally got round to reviewing the VIP packages, well the pricing anyway :-(

VIP20 now updated to VIP30 at a cost of £100.55 (£87.56 + £12.99 phone)
VIP50 now £109.55 (£96.56 + £12.99 phone )

http://shop.virginmedia.com/bundles/...e-package.html

WTF is this all about? Surely this is for new customers? When I signed up to VIP50 on a new 12 months contract there was no suggestion that the price was going to jump up by about £14.00 within 6 months.

I must be missing something here, right?

[chrisr1uk]

I hope so, otherwise i'm gonna have to cut right back...!!

[Chad]

Originally Posted by chrisr1uk

I hope so, otherwise i'm gonna have to cut right back...!!

Totally agree. I was expecting prices to rise a bit due to the VAT increase but this is way, WAY over the top.

If the prices are indeed accurate, and Virgin expect me to pay this monthly for my current package, surely I'll be able to raise some form of complaint to get me out of my 12 month contract?

Again I trust there is some error here, and I'm not reading this correctly. I can't see Virgin dropping this bomb on their customers. At this rate the VIP package, 100mb broadband and TIVO will cost you the same as your mortgage each month

[chrisr1uk]

Originally Posted by hksaint

VIP20 now updated to VIP30 at a cost of £100.55 (£87.56 + £12.99 phone)
VIP50 now £109.55 (£96.56 + £12.99 phone )

http://shop.virginmedia.com/bundles/...e-package.html

I'm hoping that thats the price INCUDING the phone line!!

[greyposter]

I went around to a neighbours this evening and didn,t find 'Sky Atlantic' very special,just ok.

[Chad]

Originally Posted by greyposter

I went around to a neighbours this evening and didn,t find 'Sky Atlantic' very special,just ok.

Did your neighbour mention if SKY are currently bending him over a barrel with an outrageous price hike Just trying to make your post on topic

[chrisr1uk]

I think we should remove the "and Improved" bit from the thread title

"VIP/VIP+ New VIP Package"

[Chad]

Originally Posted by chrisr1uk

I think we should remove the "and Improved" bit from the thread title

"VIP/VIP+ New VIP Package"

Are we just following each other from thread to thread complaining about this?

I propose we change the title to include one of my favourite primary school sayings. I'm pretty sure you'll understand the gist of it.

VIP/VIP+ Getting Bum Blasted

Probably not as PC as it was back in 1986 however it sums up my mood at the moment perfectly.

[chrisr1uk]

Originally Posted by Chad

Are we just following each other from thread to thread complaining about this?

I propose we change the title to include one of my favourite primary school sayings. I'm pretty sure you'll understand the gist of it.

VIP/VIP+ Getting Bum Blasted

Probably not as PC as it was back in 1986 however it sums up my mood at the moment perfectly.

HAHAHA

I can't believe we are the only ones who aren't happy!!

---------- Post added at 00:14 ---------- Previous post was at 00:12 ----------

and as I said before, there is noway the Mrs will let me have TIVO if they take the prices up HAHA!!

Nooooooooooo!

[Chad]

As Rob kindly posted in other threads:

"J Ending these agreements

5. If:
a. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments increase their respective charges under these agreements;
...
You may cancel those services affected without penalty by giving Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) at least 30 days' notice in writing. Such notice must be given within 30 days of the increase in charges or changes to the services or this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) within 30 days of receipt of your first bill following such increase in charges."

[Risco]

Just looking at my current bill, I thought I was supposed to be getting the £7 hd charge discounted?

Service charges

Your premium TV channels are provided by Virgin Media Entertainment. To find out more about your relationship with Virgin Media Entertainment, Click here You have a new section on your bill. To find out more about it, Click here
Total service charges£107.40 Includes VAT at the appropriate rate(s) Advance charges£107.40 Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £70.90 Description Date/period Amount Telephone Line Rental 09 January - 08 February £12.24 Talk International 09 January - 08 February £1.50 Talk Unlimited 09 January - 08 February £8.00 Talk Mobile 09 January - 08 February £1.50 Phone, TV & Broadband Saving 09 January - 08 February £-47.94 T V Size: X L 09 January - 08 February £25.00 1 Additional V Box 09 January - 08 February £15.00 V+ HD Box 09 January - 08 February £20.00 Add Set Box(es) Discount 09 January - 08 February £-9.40 XXL 50Mb Broadband 09 January - 08 February £45.00 Premium TV channels (Provided by Virgin Media Entertainment) £36.50 Description Date/period Amount Skymovie 2,SkyMovie 1,Sports 1, 09 January - 08 February £29.50 Sports 2
£0.00 SkypremHD 09 January - 08 February £7.00

Telephone usage charges


Total telephone usage charges£2.46
Call charges£2.05
See call details section VAT£0.41 VAT on Telephone usage charges at 20% on £2.05

[kgollop]

Originally Posted by hksaint

Looks like VM have finally got round to reviewing the VIP packages, well the pricing anyway :-(

VIP20 now updated to VIP30 at a cost of £100.55 (£87.56 + £12.99 phone)
VIP50 now £109.55 (£96.56 + £12.99 phone )

http://shop.virginmedia.com/bundles/...e-package.html

Surely those prices are including a phone line!! Those prices would be more expensive than getting the services seperately. I think that page is badly worded or just plain wrong...