[Update] ALL 20>30Mb upgrade discussion

[Chrysalis]

Originally Posted by SnoopZ

It's both, and currently no official way of turning off the router part.

Whats the unofficial way? I will need to know this soon. thanks.

[pip08456]

Originally Posted by telfordcable

I can't afford £35 a month on 50Mb but now I am paying just £21.50 with £5.00 off discount loyalty for 30 Meg. That's suit me fine as I am a full time student.

Put your router in the superhub's DMZ and assign it an IP in the 192.168.0.XXX range and you can use it as a workround until the firmware is released.

[Valley]

Booked my upgrade online and just received a confirmation email with the following:-

We're pleased to say we can give you a special bundle offer of <input offer e.g. 2 for £20>, saving you even more money than you thought on your Virgin Media services.

What's that all about?

[Nopanic]

Originally Posted by ntl.wotcha

Sorry, just to clarify if I take this offer to upgrade to 30Mb do I automatically get the upload increase too ?

I'm on 20mbit currently with the 768 up (which is a struggle most days) my area wont get the upload increase until August

And how good is this superhub ? I've got a WNR2000 which basically does it's thing day in day out without issue, nice and fast wireless N too. I don't want to shoot myself in the foot as apart from the upload path my service is good.

The upload speed is only available if your UBR is capable ..

[Peter_]

Originally Posted by pip08456

Put your router in the superhub's DMZ and assign it an IP in the 192.168.0.XXX range and you can use it as a workround until the firmware is released.

You answered Telfordcable for some reason when he was talking about his bill.

[Jayster]

Originally Posted by Nopanic

The upload speed is only available if your UBR is capable ..

Otherwise you get 1Mb.

[Chrysalis]

Originally Posted by pip08456

Put your router in the superhub's DMZ and assign it an IP in the 192.168.0.XXX range and you can use it as a workround until the firmware is released.

When using router that way how do you configure the router thats doing the actual routing?

Last time I tried that on a router the router wouldnt forward ports etc.

[SnoopZ]

Originally Posted by Nopanic

Is everyone happy now its come out lol ..

Nope they won't give me a self install :P Yes im happy atleast i got an install on a Saturday.

Originally Posted by SnoopZ

It's both, and currently no official way of turning off the router part.

Mmm..That kinda sucks. I like my router.

[vmfriend]

I can't sign in to the VM website to upgrade :-(

[Peter_]

Originally Posted by vmfriend

I can't sign in to the VM website to upgrade :-(

Ring up and do it instead as you may get it quicker.

[Stephen]

Originally Posted by pip08456

Then the company you work for is guilty of misleading advertising

http://shop.virginmedia.com/existing...broadband.html

No mention of existing superhub users. If any "activation" is involved then those who have superhubs should also need it surely.

Unless of course "activation" is a misnomer meant to mislead.

I read it today on an internal faq.

The charge is to cover the superhub being sent.

[pip08456]

Originally Posted by Masque

You answered Telfordcable for some reason when he was talking about his bill.

Ooooooooooooops! Doing more than 3 things at once! I'm sure the poster got it though.

---------- Post added at 19:22 ---------- Previous post was at 19:22 ----------

Originally Posted by Chrysalis

When using router that way how do you configure the router thats doing the actual routing?

Last time I tried that on a router the router wouldnt forward ports etc.

This is the way as per a post on VM's site

Try this



* Plug your cable router’s WAN port into any of the LAN ports on the VMDG280.
* Plug your PC into any VMDG280 LAN port and access the management page by entering 192.168.0.1 into your web browser
* Login to the VMDG280 the username/password details are on a sticker on the side of your hub (more help here)
* On the LAN IP page examine the DHCP lease info; you should see your PC and the second router list.
* Note the MAC address of the router and add it to the DHCP reservation section and give the second router an IP address of 192.168.0.10. (Use ipconfig /all in a cmd window to find the MAC address of your PC if your not sure which is which)
* Now go to the DMZ host page on the VMDG280 and enter the same IP address (e.g. 192.168.0.10). This means that the VMDG280 will pass all traffic to the second router without any checks or filters
* Additional Suggestion:- At this stage it would also be wise to turn off the VMDG280 wireless functionality and firewall and let your second router provide this for you
* Turn off the second router and back on again, plug your PC into the second router, login to the second router and set the router’s WAN setup for "Does your Internet connection require a login" to NO, this may also be known as Internet Connection type - "Automatic Configuration - DHCP" (it varies from router to router) and then you should see the WAN or internet as 192.168.0.10
* Connect any remaining devices to the second router as the Virgin Hub is now being used as a basic modem only
* The changes are now complete



The instructions above will work for the VMDG280 and VMDG480

[vmfriend]

Originally Posted by Masque

Ring up and do it instead as you may get it quicker.

Do i ring 150 on a virgin phone ?

Will i speak to the UK ?

Sorry i'm being lazy had a manic day at work.

[Ignitionnet]

Are there any internal FAQs covering retentions deals on this upgrade given the comment earlier about this being used to get people paying the same price for the same products?

That strikes as laughable given VM's ongoing sycophancy but correction would be welcome. That retentions people are claiming it'll be a part of their retentions codes next week is 'interesting'. Clearly £18.50 for 30/3 is too much.