[Update] ALL 20>30Mb upgrade discussion
01-02-2011, 12:53
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#826
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,844
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by qasdfdsaq
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I'm doing my best for you! 
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01-02-2011, 12:54
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#827
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Inactive
Join Date: Mar 2009
Posts: 665
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Damien
Meant to say 'gone down'  |
Mine's gone down.
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01-02-2011, 12:55
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#828
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Inactive
Join Date: Sep 2003
Posts: 12,047
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Re: 20 Mb/s to 30Mb/s free upgrade
when I plug in my superhub will it automatically go on the 30mbit speeds?
my modem right now is still on 20mbit.
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01-02-2011, 12:56
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#829
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 69
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,844
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Re: 20 Mb/s to 30Mb/s free upgrade
What?! Problems already?!
Most surprising!
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01-02-2011, 12:59
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#830
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Inactive
Join Date: Jul 2010
Services: VM TiVo & V+ XL TV / XL Telephone / XL 30Mb Broadband with Super Hub
Posts: 376
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by pip08456
What?! Problems already?!
Most surprising!
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I think they meant their price, not the service. 
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01-02-2011, 13:00
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#831
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Inactive
Join Date: Jan 2008
Posts: 954
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Chrysalis
when I plug in my superhub will it automatically go on the 30mbit speeds?
my modem right now is still on 20mbit.
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Same here, but I'm guessing it won't get the 30mbit config file until the servers detect the presence of a docsis3.0 capable modem.
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01-02-2011, 13:01
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#832
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,493
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Re: 20 Mb/s to 30Mb/s free upgrade
Can a passing mod please put the upgrade link on the first post to make it easier for everyone. 
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01-02-2011, 13:02
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#833
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Inactive
Join Date: Nov 2004
Location: Hertfordshire
Services: Full House Bundle with Tivo V6
Posts: 370
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Re: 20 Mb/s to 30Mb/s free upgrade
If you fill in the form online do they just process the upgrade, or will then send and email asking you to call them like they normally do. Defeating the whole object of upgrading online.
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01-02-2011, 13:02
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#834
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Inactive
Join Date: Mar 2008
Posts: 6
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Re: 20 Mb/s to 30Mb/s free upgrade
Seen on the existing customer offer page that they are now waiving activation and installation payments on the 50Mb package.......If I'm going to pay £30 activation anyway for the 30Mb package why not save on this payment and it will pay for 6 months of the price increase for the 50Mb package......
Question is now do I really want 50Mb?????
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01-02-2011, 13:03
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#835
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,145
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by SnoopZ
Can a passing mod please put the upgrade link on the first post to make it easier for everyone. |
Done.
__________________
Thank you for calling the Abyss.
If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare.
If my post is in bold and this colour, it's a Moderator Request.
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01-02-2011, 13:06
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#836
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Media Watcher
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,410
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Dan_Man
Seen on the existing customer offer page that they are now waiving activation and installation payments on the 50Mb package.......If I'm going to pay £30 activation anyway for the 30Mb package why not save on this payment and it will pay for 6 months of the price increase for the 50Mb package......
Question is now do I really want 50Mb?????
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Ooh, that's interesting.
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01-02-2011, 13:11
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#837
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Inactive
Join Date: Mar 2009
Posts: 665
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Dan_Man
Question is now do I really want 50Mb?????
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I'd hang on. 30mb will probably be getting a free upgrade to 50mb anyway.
*runs*
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01-02-2011, 13:15
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#838
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[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 47
Posts: 4,218
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Re: 20 Mb/s to 30Mb/s free upgrade
No menus on that 0800 number, sweet, short conversation, superhub being delivered sometime Thursday by UPS and apparently my bills £1.50p/m cheaper afterwards to boot
__________________
Help save the world from loosers
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01-02-2011, 13:16
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#839
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CF Resident Dog
Join Date: Mar 2005
Services: Zen FTTP 910
Posts: 15,493
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by v0id
No menus on that 0800 number, sweet, short conversation, superhub being delivered sometime Thursday by UPS and apparently my bills £1.50p/m cheaper afterwards to boot |
Did they say it was a 12 month contract like they did with me?
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01-02-2011, 13:27
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#840
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Media Watcher
Join Date: Feb 2006
Location: Essex
Services: Sky, Cable & Freeview
Posts: 2,410
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Re: 20 Mb/s to 30Mb/s free upgrade
Ok - quick update. Called retentions again and they said that if I wanted to upgrade to 50mb it would cost more as I'm on a deal even though they're charging new customers the same for 50mb as what they were charging for 20mb yesterday. But the good news is that systems are just starting to be upgraded for 30mb and it should be completed by the end of the week. So next Monday, I'll be checking again.
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