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[Update] ALL 20>30Mb upgrade discussion
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Old 30-01-2011, 02:14   #631
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by Nopanic View Post
Well .. I dunno .. I guess if you kept the MAC the same and its ability to hold our docsis, it would work .. VM wouldn't care as it would become unsupported ..

Althought, it might say in the T&Cs not to do that .. I dunno
The modems aren't authenticated just by MAC address.
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Old 30-01-2011, 09:22   #632
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by qasdfdsaq View Post
Yeah, he's been feeling that "strongly" since I first suggested it about a month ago in another thread. I haven't got my hands on one yet, but I maintain soon as I get hold of a free one I'll tear it apart and have a gaze at its innards.

I doubt you'll get free service out if it though, what with BPI+ and all. My main intention would be a cheap dual-band wireless AP. As mentioned before I've got no interest in the cable/modem/router part.
Of course you wouldn't it was two different comments really...
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Old 30-01-2011, 09:26   #633
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by qasdfdsaq View Post
Yeah, he's been feeling that "strongly" since I first suggested it about a month ago in another thread. I haven't got my hands on one yet, but I maintain soon as I get hold of a free one I'll tear it apart and have a gaze at its innards.

I doubt you'll get free service out if it though, what with BPI+ and all. My main intention would be a cheap dual-band wireless AP. As mentioned before I've got no interest in the cable/modem/router part.
But you would not try tearing apart your supplied Superhub as that would lose your connection what you are talking about is acquiring one to experiment on, but even if you take it apart and manage to flash it the is no way for you confirm if it has had a detrimental effect on the modem side as it will not be on your account.
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Old 30-01-2011, 10:12   #634
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by Masque View Post
But you would not try tearing apart your supplied Superhub as that would lose your connection what you are talking about is acquiring one to experiment on, but even if you take it apart and manage to flash it the is no way for you confirm if it has had a detrimental effect on the modem side as it will not be on your account.
In theory he shouldn't be able to get hold of one, but we both know people sell VM bits on eBay, even with the ban in place.

From a VM point of view, this would be a big no no .. but from a techy view I would be interested to know how the router can be improved by a customer.

Of course I'm not suggesting it be done and should a customer be found to be in breach of their T&C's they would be terminated ..

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Old 30-01-2011, 11:18   #635
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Re: 20 Mb/s to 30Mb/s free upgrade

As I have stated you should not try to alter any settings on either as it is your means of getting on the internet and as it is a combined unit the is a very real chance that you will brick it and then have to explain the issue to Virginmedia.

Plus it is a breach of the Terms and Conditions of your contract.
Click the link and read this section E Using our equipment
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Old 30-01-2011, 11:34   #636
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by Masque View Post
As I have stated you should not try to alter any settings on either as it is your means of getting on the internet and as it is a combined unit the is a very real chance that you will brick it and then have to explain the issue to Virginmedia.

Plus it is a breach of the Terms and Conditions of your contract.
Click the link and read this section E Using our equipment
a. Follow the manufacturer's instructions and any other instructions we have given you;

They suggested updating the firmware at every new release
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Old 30-01-2011, 11:43   #637
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by Nopanic View Post
a. Follow the manufacturer's instructions and any other instructions we have given you;

They suggested updating the firmware at every new release
If the hub requires updating our servers will send it said update so still not something anyone should attempt as it is not a standard device, and as with all modems the is no way to physically update it as an end user.

If you attempt to flash it and brick it you have been warned and you will find little or no sympathy on here or even from an agent.

Virginmedia even disabled SNCP years ago to prevent anyone changing the internal settings on modems.
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Old 30-01-2011, 11:51   #638
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Re: 20 Mb/s to 30Mb/s free upgrade

This Is to Masque & Nopanic i hear what your saying & fair enough if VM want to apply those T&C's then the super hub Has to be free & part of the rental you pay for the service. I have always had a problem with being charged money to purchase something & not owning it, if VM charge £75 for the super hub then it becomes a sale. Even BT give their hub away for free as that remains BT's property, VM can't have their cake & eat it.
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Old 30-01-2011, 11:56   #639
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Re: 20 Mb/s to 30Mb/s free upgrade

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Originally Posted by Masque View Post
Virginmedia even disabled SNCP years ago to prevent anyone changing the internal settings on modems.
I think you mean SNMP Masque.

All they needed to do is disable the private community string and leave the publc one open. Would have been a nice way of letting users keep track of what they'd downloaded via MRTG or something similar.

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Old 30-01-2011, 12:18   #640
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Griffin View Post
This Is to Masque & Nopanic i hear what your saying & fair enough if VM want to apply those T&C's then the super hub Has to be free & part of the rental you pay for the service. I have always had a problem with being charged money to purchase something & not owning it, if VM charge £75 for the super hub then it becomes a sale. Even BT give their hub away for free as that remains BT's property, VM can't have their cake & eat it.
Neither can you, your not forced to pay £30 for 30meg. They have called it an activation fee, not a purchase fee, your technically paying for a few button presses on a keyboard. A fee has to exist as demand for the hub will be too high, folk that don't even know what it is would ask for one as it sounds cool.
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Old 30-01-2011, 13:02   #641
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Griffin View Post
This Is to Masque & Nopanic i hear what your saying & fair enough if VM want to apply those T&C's then the super hub Has to be free & part of the rental you pay for the service. I have always had a problem with being charged money to purchase something & not owning it, if VM charge £75 for the super hub then it becomes a sale. Even BT give their hub away for free as that remains BT's property, VM can't have their cake & eat it.
That's the thing though, they can. They dictate the terms of the service and you agree to them when you sign up ..

Quote:
Originally Posted by Masque View Post
If the hub requires updating our servers will send it said update so still not something anyone should attempt as it is not a standard device, and as with all modems the is no way to physically update it as an end user.

If you attempt to flash it and brick it you have been warned and you will find little or no sympathy on here or even from an agent.

Virginmedia even disabled SNCP years ago to prevent anyone changing the internal settings on modems.
SNMP but yeah, if you damage a router you are liable for its repair/replace ..
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Old 30-01-2011, 13:10   #642
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Griffin View Post
This Is to Masque & Nopanic i hear what your saying & fair enough if VM want to apply those T&C's then the super hub Has to be free & part of the rental you pay for the service. I have always had a problem with being charged money to purchase something & not owning it, if VM charge £75 for the super hub then it becomes a sale. Even BT give their hub away for free as that remains BT's property, VM can't have their cake & eat it.
Not so it is in the terms and conditions which states that the equipment remains at all times the property of Virginmedia, people pay extra to get V+ and VHD boxes but it does not become their property and at no point is it a sale.

If you purchased the equipment as you do with SKY then 12 months down the line you would have to pay for any repairs to the equipment or a monthly insurance subscription, so tell me what would you rather do have repairs for free because you lease the equipment or pay for repairs because you own the equipment.

They can have their cake and eat simply because it tells you this on every single page advertising what is available and it is in the Terms and Conditions.
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Old 30-01-2011, 13:17   #643
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Masque View Post
If the hub requires updating our servers will send it said update so still not something anyone should attempt as it is not a standard device, and as with all modems the is no way to physically update it as an end user.

If you attempt to flash it and brick it you have been warned and you will find little or no sympathy on here or even from an agent.

Virginmedia even disabled SNCP years ago to prevent anyone changing the internal settings on modems.
Everyone knows what you saying, I am not going to flash it and then blame VM if it breaks, people know where they stand on things like that, SNMP from my understanding was disabled to stop people been able to see things like how loaded the UBR is, as I remember years back I could see how many devices were connected to the upstream channels. SNMP is not a protocol that allows people to change device settings.

You only need to say 'once' flashing using non VM firmware is not supported and voids support, rather than FUD like it will brick the device.
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Old 30-01-2011, 13:19   #644
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Re: 20 Mb/s to 30Mb/s free upgrade

Quote:
Originally Posted by Jon T View Post
I think you mean SNMP Masque.

All they needed to do is disable the private community string and leave the publc one open. Would have been a nice way of letting users keep track of what they'd downloaded via MRTG or something similar.

Sledgehammer - Nut Cracking
Yep pressed wrong key and never noticed, should have linked it and would have.
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Old 30-01-2011, 14:28   #645
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Re: 20 Mb/s to 30Mb/s free upgrade

SNMP was never to do with messing with modem settings it was related to being nosey more than changing anything.

Nothing wrong with stopping people from nosing at other modems in their local area, stopping people accessing their own was somewhat irritating though.
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