[Update] ALL 20>30Mb upgrade discussion

[vanman]

so if the superhub is free and the upgrade is free
and you do a self install
what's the £30 for

[tweedie]

Originally Posted by vanman

so if the superhub is free and the upgrade is free
and you do a self install
what's the £30 for

To pay the Indians to press a few buttons

[Peter_]

Originally Posted by vanman

so if the superhub is free and the upgrade is free
and you do a self install
what's the £30 for

Activation.

[vanman]

Originally Posted by Masque

Activation.

but if your on 20mb the line is already Activated
and the Activation fee for 50mb is £20

[Peter_]

Originally Posted by vanman

but if your on 20mb the line is already Activated
and the Activation fee for 50mb is £20

It says £30 to be activated on 30Mb in the dead link.

[qasdfdsaq]

Originally Posted by vanman

you look again it says Quickstart self-install is not available for up to 50Mb broadband.
30 mb is lower than 50 mb is it not

"Up to 50mb" means the "Up to 50mb" service ONLY. It's called "Up to 50mb" to cover their ass about performance, this does not mean to include the "Up to 20mb" and "Up to 10mb" services. Actually engineer install is always required on the 50mb and 100mb services, and none of the others.

---------- Post added at 16:48 ---------- Previous post was at 16:46 ----------

Back to what I said earlier, you're paying VM to take your money

[vanman]

Originally Posted by Masque

It says £30 to be activated on 30Mb in the dead link.

no sorry it dont .
it says

Installation: Installation charges apply (starting from £40 for standard install) unless you qualify for one of our Free installation offers. Payment may be required in advance. All prices include VAT.

or

30Mb Offer: Upgrade from 20Mb to 30Mb broadband for no extra monthly fee. A one-off £30 fee applies. Manned installation may be required by a small number of customers however the £40 fee will be waived.

[qasdfdsaq]

So it says a one-off fee of £30 applies and on the next page it says the fee is for activation. What exactly is wrong with what Masque said?

Oh, and I've just noticed - they've changed the server config so that people clicking on the "Upgrade" button on the cached link now get 50mb added to their basket instead of 30mb.

[vanman]

Originally Posted by qasdfdsaq

So it says a one-off fee of £30 applies and on the next page it says the fee is for activation. What exactly is wrong with what Masque said?

Oh, and I've just noticed - they've changed the server config so that people clicking on the "Upgrade" button on the cached link now get 50mb added to their basket instead of 30mb.

what next page

[qasdfdsaq]

The next page in the order process.

[Nopanic]

Originally Posted by vanman

but if your on 20mb the line is already Activated
and the Activation fee for 50mb is £20

The "line" is always active, the activation involves the change of service code and provisioning of the new device.

[Peter_]

Originally Posted by vanman

no sorry it dont .
it says

r

That bit so I think it does.

30Mb Offer: Upgrade from 20Mb to 30Mb broadband for no extra monthly fee. A one-off £30 fee applies.

[jtaylor06]

£30 is worth it.
If the details are correct as they were on the link (which is now dead), that's £30 for a new SuperHub (if you haven't got one) and 30Mb internet.

Depends if you want either of the above, if you're happy on 20Mb then there's no harm in staying on it

[pip08456]

Originally Posted by jtaylor06

£30 is worth it.
If the details are correct as they were on the link (which is now dead), that's £30 for a new SuperHub (if you haven't got one) and 30Mb internet.

Depends if you want either of the above, if you're happy on 20Mb then there's no harm in staying on it

Even if you have one it will still be £30.

[jtaylor06]

Originally Posted by pip08456

Even if you have one it will still be £30.

That's why I had put "if you haven't got one" in parenthesis