[Update] ALL 20>30Mb upgrade discussion - Page 21

Dan_Man · 21-01-2011, 02:24

I'm currently on 20mb and my new upload speed isn't due until Aug 2011. If I take the 30mb package (If it ever arrives) would I receive the 3mb upload speed straight away?......ta

whizzard · 21-01-2011, 02:35

Quote:

Originally Posted by Dan_Man

I'm currently on 20mb and my new upload speed isn't due until Aug 2011. If I take the 30mb package (If it ever arrives) would I receive the 3mb upload speed straight away?......ta

No, until your area is upstream improved you will only receive 1mb.

browney · 21-01-2011, 10:30

Placed my order last night...See what happens.

The-Kevster · 21-01-2011, 12:53

I've had an email asking to phone.

Quote:

We'd like to talk to you to as it appears that some information that we need to process your order was missing. This will help us take the next steps towards getting signed up. So just call our team on 0800 052 7588.

The guy just said I wont have the service until 1st Feb but I should have the superhub early next week. Short conversation...

Pyr0 · 21-01-2011, 14:57

Lucky,
I was just told to ring back next week :-(

ileikcaek · 21-01-2011, 15:56

I just checked the google webcache and if you click the button on that page it takes you to the usual order form (on vm's website) but for 30Mb, so it looks like it would still work and log the order if anybody were to try it!

Pyr0 · 21-01-2011, 16:04

Yes, I ordered thru the Google webcache link.
received 2 emails, 2nd one saying info missing and a phone number as shown above.
But when I tried calling, although the lady knew of the 30 meg, said I would have to call back again next week to order the superhub & activate

browney · 21-01-2011, 16:36

I got put through to three different departments and had no luck

Nopanic · 21-01-2011, 16:40

lol, just wait ..

qasdfdsaq · 21-01-2011, 16:48

What he said ^^

You're not gonna get 30mb any faster by calling up incessantly or using l33t h4x to order through a disabled page on the website.

Peter_ · 21-01-2011, 16:53

You will all have to wait for it to be officially announced because no matter how many times you follow that link you are not going to get an upgrade until it has been released so stop wasting your time on a dead link.

Nopanic · 21-01-2011, 17:06

As above there are no service codes for 30 so you can't get it..

Pyr0 · 21-01-2011, 17:45

i wasn't expecting an immediate upgrade to 30, just wondered if i could have the superhub sent out early :p

Peter_ · 21-01-2011, 17:53

Quote:

Originally Posted by Pyr0

i wasn't expecting an immediate upgrade to 30, just wondered if i could have the superhub sent out early :p

Of course you can for a Â£75 fee so best to wait.

jtaylor06 · 21-01-2011, 18:55

Quote:

Originally Posted by Pyr0

Yes, I ordered thru the Google webcache link.
received 2 emails, 2nd one saying info missing and a phone number as shown above.
But when I tried calling, although the lady knew of the 30 meg, said I would have to call back again next week to order the superhub & activate

Was it a lady with a heavy Liverpudlian accent and was also quiet?
I just rang up to have heard the same thing as apparently the order wasn't sent through.

Don't mind waiting though