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[Update] ALL 20>30Mb upgrade discussion
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Old 19-01-2011, 12:11   #166
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Re: 20 Mb/s to 30Mb/s free upgrade
I did it earlier and got an order number?
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Old 19-01-2011, 12:11   #167
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Re: 20 Mb/s to 30Mb/s free upgrade
All I can say is wait, if there were a new service tier coming out VM staff would not be able to give details until the official release ..

but VM are constantly looking to improve the network and the services
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Old 19-01-2011, 12:35   #168
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Re: 20 Mb/s to 30Mb/s free upgrade
Thats fine I can wait but will these early orders be dealt with ?
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Old 19-01-2011, 13:07   #169
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Re: 20 Mb/s to 30Mb/s free upgrade
They have been logged.
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Old 19-01-2011, 13:12   #170
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Nopanic View Post
They have been logged.
Cheers for that m8 , so I take it they will be dealt with after the press release.
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Old 19-01-2011, 13:16   #171
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Re: 20 Mb/s to 30Mb/s free upgrade
I ordered funny enough, got a email receipt. So they took offer down this morning? wow.
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Old 19-01-2011, 13:22   #172
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Re: 20 Mb/s to 30Mb/s free upgrade
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Originally Posted by Chrysalis View Post
I ordered funny enough, got a email receipt. So they took offer down this morning? wow.
Me to got an email with ref no in subject line.
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Old 19-01-2011, 13:43   #173
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Re: 20 Mb/s to 30Mb/s free upgrade
I can't reply to that as I can't confirm or deny the 30Mb.
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Old 19-01-2011, 13:46   #174
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Re: 20 Mb/s to 30Mb/s free upgrade
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Originally Posted by Nopanic View Post
I can't reply to that as I can't confirm or deny the 30Mb.
Oh yeah LOL
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Old 19-01-2011, 14:04   #175
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Griffin View Post
I am already on the xl 20mb but was going to switch providers for a cheaper deal, end result 2 days later had a call from vm as a result got xl phone, xl broadband & xl tv for £39 per month also was told my broadband would be increased to the 30mb as it rolled out.
does that £39 a month include the line rental charge?

you sure that isn't for the first 6 months then back up to the normal price of £60 ?
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Old 19-01-2011, 14:07   #176
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by Nopanic View Post
I can't reply to that as I can't confirm or deny the 30Mb.

Right But my confirmation e-mail and the "Checkout" sheet which gives an order number, and states my service will be "Broadband 30", that Extras will be a "Virgin Media Super Hub" and fees will be for "30Mb broadband activation", means that my details have all been logged, and I don't have to do anything else?
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Old 19-01-2011, 14:24   #177
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by SammyM View Post
Right But my confirmation e-mail and the "Checkout" sheet which gives an order number, and states my service will be "Broadband 30", that Extras will be a "Virgin Media Super Hub" and fees will be for "30Mb broadband activation", means that my details have all been logged, and I don't have to do anything else?
Same here don't forget your ref no in subject line of email LOL
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Old 19-01-2011, 15:03   #178
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by philce View Post
it is but i had copied some of it

Quote:
We’d like to upgrade you to up to 30Mb broadband for no extra monthly cost, just a one-off payment of £30. For that, we’ll upgrade your wireless router to our new Virgin Media Super Hub so everyone can be online at the same time, in any part of the house
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Old 19-01-2011, 15:20   #179
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Re: 20 Mb/s to 30Mb/s free upgrade
Quote:
Originally Posted by muppetman11 View Post
Same here don't forget your ref no in subject line of email LOL
I'm afraid I can't confirm or deny that I have a ref. number, and also can't confirm or deny that this thread even mentions 30 Mb.
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Old 19-01-2011, 15:37   #180
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Re: 20 Mb/s to 30Mb/s free upgrade
[img]Download Failed (1)[/img]



And here's the upgrade link: https://shop.virginmedia.com/existin...t/your-details
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