Terrible performance Leicester (LE3) - Page 14

13-01-2011, 12:48

Quote:

Originally Posted by philce

If its all red then you will need to enable piings on your router/firewall.

router is a Linksys WRT54G2 but i cant find an option called pings? I dont have a software firewall either. bit lost now

Chrysalis · 13-01-2011, 13:36

Quote:

Originally Posted by Slyder

all registered up and account activated. i have the monitor running but it dosnt seem to be doing anything.

clicked enable?

think it starts as disabled.

if its all black its not running, if its all red its running but with 100% loss (pings blocked your end).

philce · 13-01-2011, 13:40

Quote:

Originally Posted by Slyder

router is a Linksys WRT54G2 but i cant find an option called pings? I dont have a software firewall either. bit lost now

Might be something like annonomous pings?
Or ping from lan?

sollp · 13-01-2011, 20:10

Quote:

Originally Posted by philce

Because the network has been proven/admitted by VM to be at capacity/over capacity, yet they continue to sign up new users. The experience they receive is poor, resulting in compensation payments and bad publicity to potential users (word of mouth).

I see you are not a VM customer, you dont know what you're missing!!!!

So your stating that the whole network is oversubscribed,Virginmedia have admitted this and they shouldn't sign any more subcribers!

Well they best close shop then.

Chrysalis · 14-01-2011, 02:54

why do people get all defensive over this.

if an isp is partially over subscribed then yes then they have a general classification of oversubscribed.

if they dont like people saying that then the solution is there, reduce users on the congested points, kick of heaviy users on congested points (rather than just softy letters) or increase capacity.

pip08456 · 14-01-2011, 03:20

Quote:

Originally Posted by Chrysalis

why do people get all defensive over this.

if an isp is partially over subscribed then yes then they have a general classification of oversubscribed.

if they dont like people saying that then the solution is there, reduce users on the congested points, kick of heaviy users on congested points (rather than just softy letters) or increase capacity.

People get defensive purely because it is not true. It only effects certain areas and is not representative as a whole.

Notwithstanding the fact that VM should not be selling to more users in those areas that are clearly oversubscribed until they have improved the network in that area to support it.

It does p**s me off when it is touted about as a generalisation.

I say that as a person whose only issue with VM is the traffic shaping they have introduced which even affects light downloaders.

Yes now and again I may grab a torrent or a file from usenet but why should I be affected the same as someone hammering their connection 24/7? I would prefer something like BT does 300Gb in a month then cut down to browsing speed.

I am considering moving from VM just because of that but I can't until May.

I will review my options then.

All that said the majority of the network is good for most.

Chrysalis · 14-01-2011, 04:49

if we were to look at the flawed samknows data, even tho I think its flawed that suggests around 1/3rd of VM's customers have some form of congestion that affects download speeds.

upstream congeston I think is widespread enough in that it is quite possibly on over half the access network. I rarely see a uncongested jitter graph for VM ,they are few and far between.

I agree most customers seem happy as they they either dont care enough or dont know enough to know whats happening, eg. they load a web site it loads hence the service works.

But I wont agree with you on the point that I cant say VM is oversubscribed simply because it doesnt apply to 100% of customers.

Protocol shaping I have always said is bad, seems you realising that now as well. As it takes no account of to how heavy the user is and as to how heavy utilised ports are. I raised this in another thread tho and ignition raised it on VM's forums. Not many took notice.

To be clear I have never told anyone VM's entire network is oversubscribed and do often state it doesnt affect everyone. But I think its wrong to pretend its some insignificant part of the customer base that is only affected.

--edit--

With all that I forgot to post update.

not sure if more work is been done, yesterday latency and jitter significantly dropped, did sharply rise around 4pm tho but then dropped again just before 6pm and then my connection dropped. So I got no data for peak. Its back on now after I renewed the dhcp on the router.

philce · 14-01-2011, 10:28

I wont repeat what Chrysalis has already covered, but I comment was not a generalisation, check the thread title.

LE3 is really having issues, my connection is great most of the time, but at peak times is a real pain, pages dont load and even downloading a update (to AntiVirus) comes down at less than 25k/sec! I restart the download and its up at 1000Kb (note the k/K). Even webpages stall and images are missing.

If this is the way forward with this level of management then VM need to tell people this is happening.

I had a fault open with the CEO's office for this for 4 months, it took that long just to move me to the overlay network.

OK so if i max out the connection 24/7 downloading torrents, but I use less than 10Gb a month and still cant use the connection at times. If I had a decent option to move to then I wouldnt be here moaning, but BT have decided that we cant have FTTC so I am stuck!

Chrysalis · 15-01-2011, 04:34

it seems the lower daytime latency is due to kids been back at school and still goes crazy in the evening, speeds also stayed poor in day even with the lower latency.

Chrysalis · 16-01-2011, 05:44

getting worse, I guess VM's new recruitment drive getting results in my area.

that was for yesterday, latency of the scale for over 6 hours.

3-4 months of growth before proposed fix date I wonder how many node splits etc. will be needed to control this.

Ignitionnet · 16-01-2011, 09:13

Quote:

Originally Posted by Chrysalis

3-4 months of growth before proposed fix date I wonder how many node splits etc. will be needed to control this.

One, to get you away from whichever area is responsible for the load.

desi112 · 16-01-2011, 11:45

sorry for delay in replying mate from HOT deals website. VM are offering 50mb for Â£35 a month on a 12 MONTH CONTRACT, all new contracts are 18 now. Plus free install and setup. Gunna give them a ring now as my contract is nearly finished see if I can get a good deal...
Will be moving telephone line rental back to Sky Talk as VM calls are far too expensive.

Peter_ · 16-01-2011, 11:50

Quote:

Originally Posted by desi112

sorry for delay in replying mate from HOT deals website. VM are offering 50mb for Â£35 a month on a 12 MONTH CONTRACT, all new contracts are 18 now. Plus free install and setup. Gunna give them a ring now as my contract is nearly finished see if I can get a good deal...
Will be moving telephone line rental back to Sky Talk as VM calls are far too expensive.

Do not move the telephone until you have discussed upgrading your contract as you may get a better deal with the 50Mb package.

desi112 · 16-01-2011, 12:15

Thanks for the advice. Rentions are closed today...will give a call tomorrow

Chrysalis · 17-01-2011, 17:34

this really caught my eye, sorry I had to post it.

Will I get a day with that graph fully yellow before I leave or they upgrade it?