Charging to the nearest minute
11-12-2010, 08:16
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#1
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Inactive
Join Date: Nov 2010
Posts: 23
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Charging to the nearest minute
So if you make a call thats 1m 35s they will charge you for 2m. Is it only VM that do this or do BT/Sky.
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11-12-2010, 08:57
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#2
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Charging to the nearest minute
Actually your title is wrong, they charge per minute and part of a minute so they always round up.. so a call of 1m 10s would be 2 minutes
Quote:
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Call durations are accurate to plus or minus 1.1 seconds and rounded up to the next minute.
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11-12-2010, 09:09
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#3
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Charging to the nearest minute
BT do it as well http://www.bt.com/pricing/current/Ge...001_d0e219.htm
Duration Rounding - All Residential Customers
The duration of the following call types will be rounded up to the next whole minute
Inland geographic Calls (including g21 rate, 0870 and ISDN64k calls)
Calls from Northern Ireland to the Irish Republic
Calls to Channel Islands
Fixed-to-mobile calls (excluding ISDN 64k)
International Calls (including calls to international mobiles but excluding ISDN 64k and satellite calls e.g Inmarsat)
The above call types from Private Payphones
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11-12-2010, 09:46
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#4
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Inactive
Join Date: Nov 2010
Posts: 23
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Re: Charging to the nearest minute
So basically you are paying for an extra 50s onto the bill.
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11-12-2010, 10:17
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#5
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Inactive
Join Date: Dec 2007
Posts: 18,385
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Re: Charging to the nearest minute
Yes which is exactly what you agreed in your contract and you'll find that most phone companies do exactly the same..
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11-12-2010, 15:00
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#6
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Inactive
Join Date: Oct 2008
Location: Rochdale
Services: 100mb Cable, M+ TV, Phone- Talk Weekends
Posts: 113
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Re: Charging to the nearest minute
Good old rip off Britain. We do it because others do it attitude
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11-12-2010, 15:06
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#7
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Permanently Banned
Join Date: Jan 2009
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Re: Charging to the nearest minute
Quote:
Originally Posted by Mullington
Good old rip off Britain. We do it because others do it attitude 
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You will find virtually every telecoms worldwide always round up to the nearest minute and never down.
Some light reading that makes it look a lot better.
http://books.google.co.uk/books?id=e...page&q&f=false
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22-12-2010, 18:23
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#8
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Inactive
Join Date: May 2004
Posts: 16
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Re: Charging to the nearest minute
http://shop.o2.co.uk/tariffSmallPrint#PayMonthly
6. Unless otherwise stated, call prices include VAT, are quoted by the minute, and are charged in one second increments. Each call is charged excluding VAT and then rounded-up to the nearest penny. VAT is then added to the total of all charges on your bill.
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