Internet isn't responding
17-12-2010, 15:40
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#1
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Inactive
Join Date: Dec 2005
Location: Bromsgrove, Worcestershire
Age: 50
Services: Talk Talk 1.5mb wishing it was Virgin 20mb
Posts: 2,462
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Internet isn't responding
I dont know whats happened, but all of a sudden my internet has stopped working.
The only thing I have done is to download epson printer driver for a bx600fw printer.
After i downloaded the driver i took the laptop downstairs and when i logged on it popped up with a mcafee asking if i wanted to trust the new connection, i selected yes as i havent made any changes to my wireless.
it showed i was connected to my broadband, but no web page could be viewed.
I did a system restore to before i installed the printer driver, and upon restart the mcafee popped up again saying the same thing, this time i selected dont trust the new connection, and it still showed i was connected to the internet, and again i couldnt view any webpages.
after this rigmarole i uninstalled mcaffee and rebooted, and it still wont let me view any webpages.
im basically dumbfounded, can anyone help? 
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17-12-2010, 15:52
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#2
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 69
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 10,190
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Re: Internet isn't responding
Are you sure you're picking up YOUR wireless and not somebody else's?
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17-12-2010, 16:04
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#3
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common as muck
Join Date: Apr 2009
Location: Dirty Old Town
Posts: 3,534
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Re: Internet isn't responding
If you're using a wireless dongle via usb, then try removing it for a few seconds and then reinsert it back... You could also try openening the "network and sharing center" to see if there's a red "X" on the connection. If there is, then click the red X to let windows try and fix the problem.
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17-12-2010, 16:08
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#4
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Inactive
Join Date: Dec 2005
Location: Bromsgrove, Worcestershire
Age: 50
Services: Talk Talk 1.5mb wishing it was Virgin 20mb
Posts: 2,462
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Re: Internet isn't responding
theres no red x and it clearly says im connected to my network
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17-12-2010, 16:11
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#5
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common as muck
Join Date: Apr 2009
Location: Dirty Old Town
Posts: 3,534
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Re: Internet isn't responding
have you tried other browsers?
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17-12-2010, 16:56
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#6
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Inactive
Join Date: Dec 2005
Location: Bromsgrove, Worcestershire
Age: 50
Services: Talk Talk 1.5mb wishing it was Virgin 20mb
Posts: 2,462
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Re: Internet isn't responding
yes i tried ie and still the same
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17-12-2010, 17:00
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#7
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Inactive
Join Date: Nov 2008
Services: Virgin tinterweb, Tivo with an extra large package 'oh yes' and a speaky thing...
Posts: 923
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Re: Internet isn't responding
How did you uninstall McAfee?
It can be a bit of a beast to remove it all so McAfee recommend you use the MCPR tool.
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
Step 2 - Download and run MCPR.exe
Then have a reg and general tidy up with ccleaner..
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18-12-2010, 09:04
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#8
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Guest
Location: Near Hungerford, West Berkshire
Services: TV: Sky HD, Landline: BT,
Mobile: Orange, Internet: Quite Slow!
Posts: n/a
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Re: Internet isn't responding
What IP address have you got? Rebooted the router / WiFi AP? Come on - simple stuff first!
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21-12-2010, 14:53
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#9
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Inactive
Join Date: Dec 2005
Location: Bromsgrove, Worcestershire
Age: 50
Services: Talk Talk 1.5mb wishing it was Virgin 20mb
Posts: 2,462
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Re: Internet isn't responding
Ive got a valid ip address. Rebooted the modem etc.
Wireless devices are working, laptops arent, but nothings been changed that could cause this.
Galaxy tab connects, so does the ipod, mobile, ps3. But both laptops refuse to display a webpage. They both show they are connected to my Isp.
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21-12-2010, 18:37
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#10
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Guest
Location: Near Hungerford, West Berkshire
Services: TV: Sky HD, Landline: BT,
Mobile: Orange, Internet: Quite Slow!
Posts: n/a
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Re: Internet isn't responding
IE Proxy settings?
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24-12-2010, 00:37
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#11
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Eva Longoria Fan
Join Date: Jun 2003
Location: Essex
Age: 37
Services: Sky multiroom (Sky Q)
Sky Fibre Unlimited
Sky Landline
Posts: 8,851
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Re: Internet isn't responding
Quote:
Originally Posted by LSainsbury
IE Proxy settings?
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Further to this, make sure that "Automatically Detect Settings" is ticked. 
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24-12-2010, 19:29
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#13
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 76
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: Internet isn't responding
Quote:
Originally Posted by Barewolf
Ive got a valid ip address.
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how about gateway and dns addresses?
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