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Virgin to give new Superhub out.
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Old 18-12-2010, 20:10   #121
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Re: Virgin to give new Superhub out.

It's here:

http://www.cableforum.co.uk/board/12...es-page-2.html
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Old 18-12-2010, 20:38   #122
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Re: Virgin to give new Superhub out.

Virgin Media had placed an order for my fast special delivery of my new Virgin Media Super Hub come to me soon next week, as they understood I need it for my 50 Meg and will upgrade to 100 Meg in Jan 2011.
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Old 18-12-2010, 20:42   #123
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Re: Virgin to give new Superhub out.

Quote:
Originally Posted by telfordcable View Post
Virgin Media had placed an order for my fast special delivery of my new Virgin Media Super Hub come to me soon next week, as they understood I need it for my 50 Meg and will upgrade to 100 Meg in Jan 2011.
I take it that you already have a 50Mb modem so the only way you would get a Superhub would be by paying £75 for it at the moment so I rather doubt that anyone has sent you one just because you asked for one.
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Old 18-12-2010, 20:43   #124
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Re: Virgin to give new Superhub out.

No, you are wrong here. It free of charge for anyone to have superhub for upgrade to 50 Meg from 10 Meg and virgin media told me there is no charge! Free of charge! The £75 fee is only applied if I stay with 10 Meg and want superhub without upgrade to 50 Meg.

It say on website:

How much does it cost?

New and existing customers:
Free when you add or upgrade to 20Mb broadband,
50Mb broadband or 100Mb broadband
£75 when taken with 10Mb broadband
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Old 18-12-2010, 20:48   #125
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Re: Virgin to give new Superhub out.

Quote:
Originally Posted by telfordcable View Post
No, you are wrong here. It free of charge for anyone to have superhub for upgrade to 50 Meg from 10 Meg and virgin media told me there is no charge! Free of charge! The £75 fee is only applied if I stay with 10 Meg and want superhub without upgrade to 50 Meg.

It say on website:

How much does it cost?

New and existing customers:
Free when you add or upgrade to 20Mb broadband,
50Mb broadband or 100Mb broadband
£75 when taken with 10Mb broadband
As you already have a 50Mb modem they should not really do that but if so it is their loss.
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Old 18-12-2010, 21:42   #126
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Re: Virgin to give new Superhub out.

Yes it their loss! They should know better! I was really surprise they sent it out to me for free of charge!

---------- Post added at 22:42 ---------- Previous post was at 21:52 ----------

I just check my ebilling:

Date Description Cost

17/12/2010 Free Broadband Install £-40.00
17/12/2010 Manned Installation Charg £40.00
17/12/2010 Free Activation Charge £-20.00
17/12/2010 BB Size XXL Activation Ch £20.00
17/12/2010 Virgin Media SuperHub £0.00
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Old 18-12-2010, 21:58   #127
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Re: Virgin to give new Superhub out.

Quote:
Originally Posted by sniper007 View Post
Hi Andy, can you explain what this bug is on the SPI firewall? I am seeing logs all the time of "LAN-side UDP Flood" and then always "Illegal TCP Header". I'm not sure it causes me issues as network performance remains ok I think...how can I check if this is causing me problems?
No, not exactly, but it currently seems that the SPI firewall is reacting to lan side activity, and then locking some things down (though other activities may well continue at proper speeds). It either needs to be far less sensitive or just on the WAN-side.

It is likely triggered, I suspect, by the kind of extra activity generated by some new Windows 7 or Internet Explorer 9 activity, possibly even Windows Live activity. I suspect Windows 7 Homegroup activity incombination with IE9 myself, though it could be in combo with Windows Live Mesh too, but not everyone has that stuff turned on. It may be different activity triggering it for different people.

When it is triggered it knackers that activity. If you are getting these lan-side messages it will be gumming up some type of traffic somewhere. In my case the web browser grinds to a halt, well, it does work but at narrow band speeds and some pages just give up half way through loading. Including the Superhub settings pages, though they do work just very slowly until I disable the firewall setting. It may slow down different types of traffic for different people though.

If you get lan-side blocks going on then there is a problem because, unless you believe someone on your lan is trying to attack you, you know there is no correct reason to see these messages in the log.

Turn it off and those messages will go away. When we get a fixed firmware, you can turn it back on again.
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Old 19-12-2010, 07:38   #128
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Re: Virgin to give new Superhub out.

OK. There is nobody on my LAN attacking me I haven't seen any traffic slow down really. I don't think at all.
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Old 19-12-2010, 09:11   #129
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Re: Virgin to give new Superhub out.

Quote:
Originally Posted by The Jambo View Post
=D Good to hear! I finally got through to an english person (yeah, at 7:45pm!) and apparently my installation was cancelled the same second it was ordered, which should have sent alarm bells ringing...

Apology received, free installation and reordered (for the 3rd time) for Wednesday. Not too happy, but as long as its before the new year, I wont be screaming!
Third time lucky then... Good luck for Wednesday!
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Old 19-12-2010, 17:52   #130
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Re: Virgin to give new Superhub out.

Quote:
Originally Posted by telfordcable View Post
Virgin Media had placed an order for my fast special delivery of my new Virgin Media Super Hub come to me soon next week, as they understood I need it for my 50 Meg and will upgrade to 100 Meg in Jan 2011.
If you already have 50mb you should not be getting a free super hub.
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Old 19-12-2010, 18:00   #131
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Re: Virgin to give new Superhub out.

Oh Stephen!

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Old 19-12-2010, 20:37   #132
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Re: Virgin to give new Superhub out.

Quote:
Originally Posted by Stephen View Post
If you already have 50mb you should not be getting a free super hub.
You should take what he says with a
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Old 19-12-2010, 21:06   #133
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Re: Virgin to give new Superhub out.

They probably made an exception just to get him to off the line
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Old 19-12-2010, 21:11   #134
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Re: Virgin to give new Superhub out.

Quote:
Originally Posted by telfordcable View Post
Virgin Media had placed an order for my fast special delivery of my new Virgin Media Super Hub come to me soon next week, as they understood I need it for my 50 Meg and will upgrade to 100 Meg in Jan 2011.
You wish

Quote:
Originally Posted by Rik View Post
They probably made an exception just to get him to off the line
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Old 19-12-2010, 21:34   #135
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Re: Virgin to give new Superhub out.

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Originally Posted by Sirius View Post
You need to take extra meds because those you are taking have worn off. BTW have you met a new member called tvvee http://www.cableforum.co.uk/board/members/75796.html you will like him.

He likes the underground.

And emulators!!
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