VIP/VIP+ New and Improved VIP Package

[Sauzee]

Have just placed the order

Upgrade to XXL BB
Sky Movies & Sports HD
Swap old STB for VHD

All for £20 installation and £3.01 extra per month taking my bill from £94.49 to £97.50

Installation scheduled for Tuesday.

Thanks for all the help and advice

[BenMcr]

Originally Posted by Sauzee

All for £20 installation and £3.01 extra per month taking my bill from £94.49 to £97.50

It will actually be £2.01 extra as the VIP 50 bundle is being reduced to £96.50 by the time you get billed for it

(Forgot that VIP 20 is getting the £2 Sky increase whereas VIP 50 isn't)

[EssDee]

Good result Sauzee.

Why am I £4.01 extra?

Confused........but then that's not too difficult to do!!

[BenMcr]

Originally Posted by EssDee

Good result Sauzee.

Why am I £4.01 extra?

Confused........but then that's not too difficult to do!!

Depends when you took it out and which bill you are looking at for your existing price

Easier thing to say is that everyone will pay £96.50 for VIP 50 from October

[EssDee]

Ben

Can you look over this and say if it looks ok and what it will look like come the changes in October (I will be on VIP50 with the Sky HD and 2 additional STBs)?

Total service charges
£96.99
Includes VAT at the appropriate rate(s)
Advance charges
£97.99
Main services (Provided by Virgin Media Ltd or Virgin Media Payments Ltd) £70.49
Description Date/period Amount
Line Rental 13 September - 12 October £11.99
Talk International 13 September - 12 October £1.50
Talk Mobile 13 September - 12 October £1.50
Talk Unlimited 13 September - 12 October £7.95
TV Size: X L 13 September - 12 October £24.50
2 ADD Set Top Box(es) 13 September - 12 October £30.00
V+ HD Box 13 September - 12 October £10.00
Add Set Box(es) Discount 13 September - 12 October £-19.00
Atraces 13 September - 12 October £0.00
Phone, TV & BB Saving 13 September - 12 October £-34.95
Broadband Size: X L 13 September - 12 October £37.00

Premium TV channels (Provided by Virgin Media Entertainment) £27.50
Description Date/period Amount
Movies4,Movies5,Sports1,Sports2 13 September - 12 October £27.50
Other charges
£-1.00
Charges and credits (Provided by Virgin Media Ltd) £-1.00
Description Date/period Amount
E Bill Discount 13 September - 12 October £-1.00


Many thanks

[BenMcr]

Originally Posted by EssDee

Ben

Can you look over this and say if it looks ok and what it will look like come the changes in October (I will be on VIP50 with the Sky HD and 2 additional STBs)?

Yes that's fine because of the extra box you have

As for what it will look like, you will get written contract which will give you the full details before you get billed.

Also Big Red posted what the bills look like on VIP 50 earlier in the thread

[EssDee]

Thanks again Ben.

Much appreciated. Cheers.

[Fitze73]

right so if the vip 50 bundle deal is £96.50 for existing customers like me , how much would the same deal be to a NEW customer

[RobboEdin]

Originally Posted by Fitze73

right so if the vip 50 bundle deal is £96.50 for existing customers like me , how much would the same deal be to a NEW customer

Exactly the same after any new customer, joining incentive.

[Fitze73]

so a BRAND NEW customer gets the same services and same discounts as an existing customer for the same price of £96.50 , surely there's would be slightly more

[RobboEdin]

Originally Posted by Fitze73

so a BRAND NEW customer gets the same services and same discounts as an existing customer for the same price of £96.50 , surely there's would be slightly more

Surely that would go against the mantra that many on here want which is equality between new and existing customers?

I, personally, do not have any issue with true loyalty (in terms of number of years as a customer) being rewarded with a modest additional discount.

The so-called loyalty discounts that you here about on here are, in fact, the opposite - they are given to those that threaten to leave.

I believe there is no chance of getting an additional discount on the VIP50 price as it represents excellent value for money to start off with.

[04mattystevo]

Is the change your package on the existing customers bit of the Virgin media website working for anyone else?

before you just put your postcode in and ticked what services you had and what changes you wanted but now it asks you to sign in and just Link's me to this page: http://shop.virginmedia.com/existing...ease-call.html

Thanks

[jellybaby]

I upgraded to VIP50 at the beginning of September, and was going to be charged £49 for my V box to be exchanged for a VHD box. Has this now been sorted out. What would I be charged now to get it sorted? Don't feel I should have to pay for installation as it should have been done when I upgraded.

[04mattystevo]

Ben,

On the website when you add the vip50 bundle to your basket the sky HD channels are not included it cost's £7 extra when you add them

Is this going to be changed soon?

[BenMcr]

It has been highlighted, but I'm not sure when it will be changed.