Coming Soon to Virgin TV (2010) Vol. II - Page 192

gadge · 02-08-2010, 14:58

It must be regional like MB said we had ours on since 6 this morning.

Ben B · 02-08-2010, 15:06

Remember, the system can only send so many hits at once so they've got to stagger the roll out, everyone that's ordered them should have them by tomorrow

mcmacca · 02-08-2010, 16:22

has anyone got any idea why ch 435 sky action hd isnt available the rest of the hd channels are working fine the message on screen says code error 1010 can anyone help

Digital Fanatic · 02-08-2010, 16:32

Quote:

Originally Posted by mcmacca

has anyone got any idea why ch 435 sky action hd isnt available the rest of the hd channels are working fine the message on screen says code error 1010 can anyone help

1010 is a smartcard error... call faults on 151 and they will re-hit your card.

mcmacca · 02-08-2010, 16:44

thanx mate ringing faults now

---------- Post added at 17:44 ---------- Previous post was at 17:38 ----------

faults said they would put it through to a second line engineer i would hve to wait 24 hrs from it was first reported is this normal?

02-08-2010, 16:45

I wonder when we wake up tomorrow will ESBN America will be available in HD on VM as rumoured on this forum

daveetwo · 02-08-2010, 16:58

Had a nice surprise today. When i last called CS to find out if we could add hd movies without adding the sports package was firmly told we could not.
Today tried again and got it withour any argument at all and switched on within an hour.
Well done virgin.

Digital Fanatic · 02-08-2010, 17:16

Quote:

Originally Posted by mcmacca

thanx mate ringing faults now

---------- Post added at 17:44 ---------- Previous post was at 17:38 ----------

faults said they would put it through to a second line engineer i would hve to wait 24 hrs from it was first reported is this normal?

Did they try to resolve it with a hit?

2nd line will call you back within 24 hours if not resolved.

Media Boy UK · 02-08-2010, 17:18

Some Nick Channels goes 24/7.

Nick, Nick Replay (Nick +1 Hour Channel) and Nick Jr. are now broadcasting non-stop on Virgin Media Channels 712, 713 and 715.

jordan parky · 02-08-2010, 17:36

According to the sky epg its only Nick JR that has gone 24/7 all the others continue as normal

passingbat · 02-08-2010, 17:59

Quote:

Originally Posted by daveetwo

Had a nice surprise today. When i last called CS to find out if we could add hd movies without adding the sports package was firmly told we could not.

They really need to train some of their CS staff. Giving out wrong information about something as basic as that is pretty poor IMHO.

Mikey1981 · 02-08-2010, 18:43

Anyone help, only our box downstairs has hd channels

---------- Post added at 19:43 ---------- Previous post was at 19:33 ----------

scrap that phoned up and they sorted it, although slight concern when I phoned the was an automated message saying that I hadn't yet swapped my smartcard, I have done this already, should I be concerned, the nice lady at cs said it was a standard message for everyone, but it did sound like it was saying it personally to me.

alwaysabear · 02-08-2010, 18:52

Quote:

Originally Posted by mlayzell

I wonder when we wake up tomorrow will ESBN America will be available in HD on VM as rumoured on this forum

I was hopping for ESPN America HD, but things have gone very quiet.

Media Boy UK · 02-08-2010, 18:59

Quote:

Originally Posted by alwaysabear

I was hopping for ESPN America HD, but things have gone very quiet.

Nothing has been confrim to me that time of post.

But Sky Basic HD Channels are set to launch ''By end of August 2010''.

mcmacca · 02-08-2010, 19:02

yes they tried to signal but faults said to wait 24 hrs if it wasnt resolved i would have to rng them to let thm know, cheers digital fanatic