Fed up with the TV issues
02-08-2010, 09:56
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#1
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Inactive
Join Date: Jan 2010
Location: Leicester
Services: VM VIP Package
VM Mobile (Various)
Posts: 30
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Fed up with the TV issues
Is it just me or is anyone else enjoying the following issues...
- EPG guide showing WRONG programmes
- Multi room box showing NO info (rebooted umpteen times)
- Slow, slow slow performance of V+ box
- Ghost recordings that you cannot stop on V+ BOX
- Pathetic remote control performace on v+ box
- OD works when it wants to...very rarely!
Phew, rant over.
For a premium service guys, it would be real nice if we got the basics right (RED BUTTON)...please.
To balance this out, BB and telephone is miles ahead of Sky/BT
TV is miles behind Sky.
TTFN
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02-08-2010, 10:08
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#2
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Inactive
Join Date: Aug 2004
Location: Northants
Age: 82
Services: Sky Unlimited FibrePro
Sky Talk
Sky+HD
Posts: 5,122
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Re: Fed up with the TV issues
Cables TTV platfarm has always been like that, all the ranting in the World won't change a thing. 
However instead of ranting why not just get Sky TV installed. 
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02-08-2010, 10:13
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#3
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Inactive
Join Date: May 2006
Location: Newcastle Staffordshire(Bromley)
Services: Sky+ Hd Multiroom,Unlimited Broadband,Unlimited Phone,WD Tv
Posts: 1,742
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Re: Fed up with the TV issues
Quote:
Originally Posted by losdev
Is it just me or is anyone else enjoying the following issues...
- EPG guide showing WRONG programmes
- Multi room box showing NO info (rebooted umpteen times)
- Slow, slow slow performance of V+ box
- Ghost recordings that you cannot stop on V+ BOX
- Pathetic remote control performace on v+ box
- OD works when it wants to...very rarely!
Phew, rant over.
For a premium service guys, it would be real nice if we got the basics right (RED BUTTON)...please.
To balance this out, BB and telephone is miles ahead of Sky/BT
TV is miles behind Sky.
TTFN |
Some people have problems some dont out off all the ones you have listed the only one i have encountered is the ghost recordings.You wanna try the new sky guide now thats buggy.
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02-08-2010, 10:25
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#4
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Fed up with the TV issues
Quote:
Originally Posted by losdev
Is it just me or is anyone else enjoying the following issues...
- EPG guide showing WRONG programmes
- Multi room box showing NO info (rebooted umpteen times)
- Slow, slow slow performance of V+ box
- Ghost recordings that you cannot stop on V+ BOX
- Pathetic remote control performace on v+ box
- OD works when it wants to...very rarely!
Phew, rant over.
For a premium service guys, it would be real nice if we got the basics right (RED BUTTON)...please.
To balance this out, BB and telephone is miles ahead of Sky/BT
TV is miles behind Sky.
TTFN |
The ghost recordings are the only issue that we are curerently aware of (and working on!)
What channel has incorrect EPG data?
The box without EPG info may need a tech
What errors are you getting on your On Demand?
What channel do you have RED button issues on?
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02-08-2010, 13:05
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#5
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Inactive
Join Date: Jan 2010
Location: Leicester
Services: VM VIP Package
VM Mobile (Various)
Posts: 30
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Re: Fed up with the TV issues
Quote:
Originally Posted by Digital Fanatic
The ghost recordings are the only issue that we are curerently aware of (and working on!)
What channel has incorrect EPG data?
The box without EPG info may need a tech
What errors are you getting on your On Demand?
What channel do you have RED button issues on?
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Hi
In order of reply
1 Ghost recordings been going on for over a year
2 The incorrect EPG shows mainly on Disney, BBC 1 and ITV2
3 It has now got EPG but showing for 6.00am and not moving/no programme info etc
4 Constantly getting, try again later, error code 1015 and another that I cannot remember but started with 20
5 I was referring to the red button features of Sky, long shot I know but hey ho
toodle ooohh
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02-08-2010, 13:15
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#6
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
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Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Fed up with the TV issues
Quote:
Originally Posted by losdev
Hi
In order of reply
1 Ghost recordings been going on for over a year
2 The incorrect EPG shows mainly on Disney, BBC 1 and ITV2
3 It has now got EPG but showing for 6.00am and not moving/no programme info etc
4 Constantly getting, try again later, error code 1015 and another that I cannot remember but started with 20
5 I was referring to the red button features of Sky, long shot I know but hey ho
toodle ooohh
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Have you rang in to find out about these issues and if the is any fix.
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02-08-2010, 13:21
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#7
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Fed up with the TV issues
Quote:
Originally Posted by losdev
Hi
In order of reply
1 Ghost recordings been going on for over a year
2 The incorrect EPG shows mainly on Disney, BBC 1 and ITV2
3 It has now got EPG but showing for 6.00am and not moving/no programme info etc
4 Constantly getting, try again later, error code 1015 and another that I cannot remember but started with 20
5 I was referring to the red button features of Sky, long shot I know but hey ho
toodle ooohh
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1. is being worked on and will be in the next code download ( we have to test the code to make sure it doesn't cause another problem, before releasing it)
2. I'm not aware of any EPG issues on those channels? Are they late programme changes?
3. You neeed a tech to check your installation if you are getting those issues, poss signal problem.
4. I'm thinking it's more likely 1051? (1015 relates to smartcard issues), so likely to be linked to the problem in point 3, again you need a tech.
5. Sky RED button agreement has been signed with Sky, to launch early 2011.. so coming soon.
Give VM tech support a call and you should get them resolved with a tech appointment (point 1 being worked on already )
HTH
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02-08-2010, 13:27
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#8
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
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Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Fed up with the TV issues
1051 will not get a engineer out, it will just be monitored.
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02-08-2010, 13:40
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#9
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Inactive
Join Date: Aug 2008
Location: Liverpool
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Posts: 8,384
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Re: Fed up with the TV issues
Quote:
Originally Posted by Masque
1051 will not get a engineer out, it will just be monitored.
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Depends if he's having return path problems though... he should get a tech based on the other issues IMO
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02-08-2010, 13:43
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#10
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Inactive
Join Date: Jan 2010
Location: Leicester
Services: VM VIP Package
VM Mobile (Various)
Posts: 30
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Re: Fed up with the TV issues
Quote:
Originally Posted by Digital Fanatic
Depends if he's having return path problems though... he should get a tech based on the other issues IMO |
Cheers Guys
Me old favourite techie is coming out on Wednesday.
Ta for the input...
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02-08-2010, 13:44
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#11
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Fed up with the TV issues
Quote:
Originally Posted by losdev
Cheers Guys
Me old favourite techie is coming out on Wednesday.
Ta for the input...
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good stuff 
Let us know how you get on
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