50Mb user claims FUP invoked - Page 7

Peter_ · 25-07-2010, 09:13

Quote:

Originally Posted by PeteL

they are not providing a service they sold me (from the phone call when i initially ordered i was told by the CS on the phone (recorded there end obviously) totaly unlimited... no caps or shaping (i asked specificaly) so in regards to debt collectors, no chance because they would be in breach of what they sold ME!

So when you wake up in the real world with ruined credit rating all because you failed to read the terms and conditions of your contract with Virginmedia and then refused to pay for your services because you did not read the small print, I am afraid that pleading ignorance is not allowed to be used as a defence.

kwikbreaks · 26-07-2010, 09:45

OK - a variation on this then...

On all the other packages there is an automatically applied throttle once a threshold download level has been reached. Presumably these thresholds and throttling levels have been set to avoid the user impacting others on the network - does this mean that only 50Mbps customers can get an AUP warning based on data volumes?

Kymmy · 26-07-2010, 09:58

Nope, all levels can incur a letter and it has been noted before on 20Mb users even with STM.. Suprised I've not got one on 10Mb

Risco · 26-07-2010, 19:58

I would like to know how you people download so much. I mean over a 100gb takes some doing if it is all legal. All the moaners are the ones who hammer the network and should be punished as they are ruining it for the rest of us.

Kymmy · 26-07-2010, 20:00

Just watching HD vids on the catch up players such as iplayer, 4od, 5demand, itv could very easily give you 100Gb +

broadbandking · 26-07-2010, 20:16

Quote:

Originally Posted by Risco

I would like to know how you people download so much. I mean over a 100gb takes some doing if it is all legal. All the moaners are the ones who hammer the network and should be punished as they are ruining it for the rest of us.

Interesting you say that but you have the 50Mb service how come if you don't download much?

frogstamper · 26-07-2010, 20:29

Quote:

Originally Posted by Sirius

I sure hope he has a good lawyer then.

Maybe Gary L could represent him, as far as VM goes there isn't much he doesn't know, heck there isn't much Gary doesn't know full stop..

Risco · 26-07-2010, 21:24

Quote:

Originally Posted by broadbandking

Interesting you say that but you have the 50Mb service how come if you don't download much?

Sure I might not be one of these heavy downloaders, however with 20mb when I did decide to get something of reasonable size I always ended up getting capped. With 50mb, if I decide to go crazy one night, I can be safe in the knowledge I won't get my speeds cut. It is a bit like my laptop, I could have spent Â£500 for the use I get out of it. However the odd time I want to game, or do some heavy encoding / photoshop. Hence I spent Â£1100 on my Asus as it gives me power on tap.

It is the same with my TV service. I probably watch about 10% of the available channels on a regular basis, and Sky Sports only if there is football. The rest of the channels get a look every now and again. However it would bug me if I did not have the top package and could not access the channel the one time I wanted to watch something.

pip08456 · 26-07-2010, 21:35

Quote:

Originally Posted by Risco

I would like to know how you people download so much. I mean over a 100gb takes some doing if it is all legal. All the moaners are the ones who hammer the network and should be punished as they are ruining it for the rest of us.

A very broad,sweeping comment with a "Holier than thou" attitude.

Risco · 26-07-2010, 22:32

Quote:

Originally Posted by pip08456

A very broad,sweeping comment with a "Holier than thou" attitude.

Not really, whichever way you look at it 100gb plus on a regular basis means a lot of downloading or constant streaming. The iPlayer argument holds no substance when it is freely available on TV catchup. Basically 100gb is 3.5gb a day 7 days a week over the course of 28 days.

pip08456 · 26-07-2010, 22:58

100GB may be construed as a lot for one person with one PC (note the may) but what about a family?

One PC and say 4 laptops, each family member using 20GB? Is that excessive?

BTW I do not have a TV account with VM or any other provider.

Sirius · 27-07-2010, 05:29

Quote:

Originally Posted by pip08456

BTW I do not have a TV account with VM or any other provider.

Indeed its one of the reason iplayer is so good. No Tv needed

kwikbreaks · 27-07-2010, 08:09

Quote:

Originally Posted by Risco

Sure I might not be one of these heavy downloaders, however with 20mb when I did decide to get something of reasonable size I always ended up getting capped.

On 20Mbps you are allowed 3.5GB between 16:00 and 21:00 and still get 5Mbps even if you are capped which is more than the UK national average.

Certainly I've never hit the limit and I wouldn't regard myself as a light user - maybe your usage isn't so frugal after all.

Kymmy · 27-07-2010, 09:05

Quote:

Originally Posted by Risco

Not really, whichever way you look at it 100gb plus on a regular basis means a lot of downloading or constant streaming. The iPlayer argument holds no substance when it is freely available on TV catchup. Basically 100gb is 3.5gb a day 7 days a week over the course of 28 days.

Not really, a lot of people including myself do not have the VM TV service.. Any catch-up TV is always done over the internet (especially on the laptop in bed with a nice cup of horlicks)

Peter_ · 27-07-2010, 09:07

Quote:

Originally Posted by Sirius

Indeed its one of the reason iplayer is so good. No Tv needed

But sadly aTV licence is needed.