Virgin Media Prices going UP again

[Digital Fanatic]

Originally Posted by liamsgirl

I'm seriously thinking of ditching Virgin altogether, I'm on XL tv, its a waste of money just lately I hardly ever watch and I hardly ever use my landline, £11 a month for something I use once in a blue moon is ridiculous, not sure whether or not I want to keep broadband, need to sleep on it I think.

If you don't use something then it is a waste of money, regardless of what it is.

For people who love tv, then XL is great value.

[BexTech]

Originally Posted by Digital Fanatic

If you don't use something then it is a waste of money, regardless of what it is.

For people who love tv, then XL is great value.

I love TV, but I certainly wouldn't call it great value and that's with me on one of those so called lifetime retentions deals.

[tvtimes]

Originally Posted by BexTech

I love TV, but I certainly wouldn't call it great value and that's with me on one of those so called lifetime retentions deals.

Maybe you should try sky then or freeview? If you don't watch much tele and there is only a select few channels you watch then Sky would be a good deal because you can choose the mix you want, so you basically pay for what you watch and nothing else. The problem with XL tv is you're paying for all the channels you wouldn't neccessarily watch. Plus if you had a landline with BT their line rental is cheaper and you get free 0845 calls etc. Don't put your eggs all in one basket if you're not happy.

Originally Posted by BexTech

I love TV, but I certainly wouldn't call it great value and that's with me on one of those so called lifetime retentions deals.

Well obviously there are a couple of million people who do find it reasonable value for money, If they are not worth the money even with a rebate then like others have said there are other services out their. It isn't like you have only just come to this conclusion. You have been posting the same thing for several years on more than one forum.

[Digital Fanatic]

Originally Posted by BexTech

I love TV, but I certainly wouldn't call it great value and that's with me on one of those so called lifetime retentions deals.

Well, have a look at what Sky offers/costs for the price of XL and you will be shocked... remember with XL you also get:

Free HD Channels

Free ESPN channels (incl HD)

TV Choice On Demand

Music On Demand


plus you are getting it even cheaper with a retention package... can't please everyone I guess... maybe Freeview would be better for you? £0 a month?

[oliver1948uk]

. . . and free V+

[BexTech]

I have had Sky since day one and had satellite TV before Sky moved onto Astra 1, I jumped from Sky to cable about 4 and a bit years ago as Sky started to ask for the full subscription rate for the first time in all those years after being on good offers due to being a pioneer. Cable had a new customer offer, so I switched, then got that extended for a year, then got a retentions 'for life' deal.

Have Freeview built into TV, use Sky box for the FTA channels and my motorized system for other channels.

Used to have BT landline, but when I first switched to cable I just had TV and broadband and dumped landline and went VoIP only with a PAP2 ATA and several VoIP providers setup, however part of the retentions deal was free install of the landline and then evening and weekend package and I get free caller display too, so use cable for inclusive and free calls, VoIP for other calls and use SayNoTo0870 to find alternatives to 084 and 087 numbers.

Originally Posted by BexTech

I have had Sky since day one and had satellite TV before Sky moved onto Astra 1, I jumped from Sky to cable about 4 and a bit years ago as Sky started to ask for the full subscription rate for the first time in all those years after being on good offers due to being a pioneer. Cable had a new customer offer, so I switched, then got that extended for a year, then got a retentions 'for life' deal.

Have Freeview built into TV, use Sky box for the FTA channels and my motorized system for other channels.

Used to have BT landline, but when I first switched to cable I just had TV and broadband and dumped landline and went VoIP only with a PAP2 ATA and several VoIP providers setup, however part of the retentions deal was free install of the landline and then evening and weekend package and I get free caller display too, so use cable for inclusive and free calls, VoIP for other calls and use SayNoTo0870 to find alternatives to 084 and 087 numbers.

I still cant understand, having got such a good deal and having made sure that they don't make any money out of you by using Skpe etc., why you are so relentlessly negative about them. You are not providing any where near enough from your subscriptions for them to invest in their infrastructure, so I think you should be the last to complain about their services.
Hopefully when VM have finished their network upgrades and added more HD etc. they will be in the same position that Sky were several years ago and then remove all these ridiculous deals. Most of them were given for the loss of the Sky basic channels anyway which have long since returned.

[tvtimes]

That's exactly what they are starting to do offload the free-loaders and retain customers that they can make money from. They are a business after all not a flaming charity. Cable has been held to ransom so many times it's about time they started calling peoples bluff.

I don't understand the audacity of some customers. They complained when Sky basics went and got a retention deal yet now they have returned they still expect to get the same deal? Does not make sense. I think these 'for life' deals VM were doing are stupid, VM just dug themselves a hole. I can understand a customers frustration if VM take it away without just reason but if any previous greivances have been sorted then VM is more than within it's right to ask for the full price like everyone else has to pay. It's the customers like me paying full price that subsidise the freeloaders!

[Digital Fanatic]

Originally Posted by ahardie

I still cant understand, having got such a good deal and having made sure that they don't make any money out of you by using Skpe etc., why you are so relentlessly negative about them. You are not providing any where near enough from your subscriptions for them to invest in their infrastructure, so I think you should be the last to complain about their services.
Hopefully when VM have finished their network upgrades and added more HD etc. they will be in the same position that Sky were several years ago and then remove all these ridiculous deals. Most of them were given for the loss of the Sky basic channels anyway which have long since returned.

---------- Post added at 17:01 ---------- Previous post was at 17:01 ----------

Originally Posted by tvtimes

That's exactly what they are starting to do offload the free-loaders and retain customers that they can make money from. They are a business after all not a flaming charity. Cable has been held to ransom so many times it's about time they started calling peoples bluff.

I don't understand the audacity of some customers. They complained when Sky basics went and got a retention deal yet now they have returned they still expect to get the same deal? Does not make sense. I think these 'for life' deals VM were doing are stupid, VM just dug themselves a hole. I can understand a customers frustration if VM take it away without just reason but if any previous greivances have been sorted then VM is more than within it's right to ask for the full price like everyone else has to pay. It's the customers like me paying full price that subsidise the freeloaders!

[jungleguy]

Originally Posted by liamsgirl

I'm seriously thinking of ditching Virgin altogether, I'm on XL tv, its a waste of money just lately I hardly ever watch and I hardly ever use my landline, £11 a month for something I use once in a blue moon is ridiculous, not sure whether or not I want to keep broadband, need to sleep on it I think.

if you get rid of your telly at the same time you won't have to pay TV licence too

[BexTech]

Originally Posted by ahardie

I still cant understand, having got such a good deal and having made sure that they don't make any money out of you by using Skpe etc., why you are so relentlessly negative about them. You are not providing any where near enough from your subscriptions for them to invest in their infrastructure, so I think you should be the last to complain about their services.
Hopefully when VM have finished their network upgrades and added more HD etc. they will be in the same position that Sky were several years ago and then remove all these ridiculous deals. Most of them were given for the loss of the Sky basic channels anyway which have long since returned.

I believe in getting the best value for money, the less I can pay for more the better, thus I don't use Skype but grown up VoIP as Skype is one of the dearest VoIP providers.

[jungleguy]

liamsgirl

you've managed 2 posts in 3 years!!!! Is there a 3 year gap between posts?

[indie1982]

I'm not too fussed about my TV services going up £2/month (XL+additional set top box) as they've increased the HD offering and things like ESPN are included, however sticking 99p on the phone line rental is sneaky.

I don't use the land line, I won't benefit from the free calls the Virgin Mobile users, I don't know any. I'm just forced to have it as it makes my other services cheaper and VM hope that I'll use it to give them some more revenue.

For what is essentially a legacy system that they've done nothing to warrant a price increase and if people say you now get free calls to Virgin Mobile customers then they're not free, you're now just paying 99p a month extra for calls the Virgin Mobile.

Semi rant over

[greyfox1974]

yep the god darn price's go's up and the phone plan's dont come down like bt have done about £5 for bt and you get talk umlimited with free 0845 n 0870 number's and what do we get that good old virgin media free virgin mobile call's as well as talk unlimited and u pay £7.95 rapping of **** bag's not every 1 as virgin mobile's all my family n mates are on o2 n vodafone lol