Blueyonder e-mail on iphone 3g?

Brungle · 27-01-2010, 16:59

Hello,

Until recently (the vm email upgrade) I could send a receive e-mails fine from the mail client on my iphone 3g. Now I am unable to send e-mails.

I have played around trying to use both pop3 and imap4 without success, has anyone got this working?

many thanks
Rich

Aragorn · 27-01-2010, 17:22

VM's SMTP server will only send email from a client with a VM IP address - to prevent spamming.
I guess the BY server wasn't as strict.
I'm afraid you will need to route outgoing mail through the ISP's (O2?) smtp server or possibly gmail's.

Graham M · 27-01-2010, 17:30

Obviously that advice only stands if he was using the 3G to send email rather than connecting via WiFi to a router connected to a/his BY connection

BenMcr · 27-01-2010, 17:33

Quote:

Originally Posted by Aragorn

VM's SMTP server will only send email from a client with a VM IP address - to prevent spamming..

That's not true. the Virgin Media Mail (google based) e-mail service allows authenticated SMTP access from anywhere in the world.

The updated settings for the e-mail for @blueyonder.co.uk are HERE

Aragorn · 27-01-2010, 17:40

Quote:

Originally Posted by BenMcr

That's not true. the Virgin Media Mail (google based) e-mail service allows authenticated SMTP access from anywhere in the world.

The updated settings for the e-mail for @blueyonder.co.uk are HERE

Interesting - another well documented change
So when do us NTLWorld types get migrated?

BenMcr · 27-01-2010, 17:42

After the @blueyonder.co.uk customers. Not sure when it will start as I'm sure they will be looking at what's happened with the current migration before starting the next one.

Though at a guess it would be done by middle of the year

Brungle · 29-01-2010, 10:48

thanks for your help so far, I'm still struggling with this, its unable to retrieve e-mails now, complaining it cannot to connect to imap4.blueyonder.co.uk.

I'm using on an O2 simplicity contract with unlimited web (my iphone contract ended recently)

I have attached some images on the iphone mail settings for this account, I have masked some of my e-mail address to prevent spam.

Cheers

BenMcr · 29-01-2010, 11:28

That's all the correct settings, I really haven't a clue why it's not working

nick1984 · 29-01-2010, 12:05

hello,

In Advanced Settings try port 110 with SSL off.

Also make sure the username is the original username for your account not an alias that you might have setup.

Nick

InternetFollower · 29-01-2010, 15:51

Quote:

Originally Posted by Brungle

thanks for your help so far, I'm still struggling with this, its unable to retrieve e-mails now, complaining it cannot to connect to imap4.blueyonder.co.uk.

I'm using on an O2 simplicity contract with unlimited web (my iphone contract ended recently)

I have attached some images on the iphone mail settings for this account, I have masked some of my e-mail address to prevent spam.

Cheers

On the first screenshot it is showing as a "POP Account", however you are trying to use an IMAP server.

If you want to use IMAP you need to set this up as an IMAP account.

JTT · 05-03-2010, 14:39

I have just called Orange iphone support and the only thing they could suggest was to change the ports so I did to their recommendations:
pop3.blueyonder.co.uk should be port 995 and smtp.blueyonder.co.uk 465.
My 3g iphone works perfectly now.
Hope this helps.

gonesouth · 25-05-2010, 20:08

Quote:

Originally Posted by JTT

I have just called Orange iphone support and the only thing they could suggest was to change the ports so I did to their recommendations:
pop3.blueyonder.co.uk should be port 995 and smtp.blueyonder.co.uk 465.
My 3g iphone works perfectly now.
Hope this helps.

Cheers - worked for me. Many thanks