VM to begin expanding its cable network

[philce]

Originally Posted by desi112

EDIT: UPDATE: JUST RANG 0800 052 8164 and they have said all areas that are ex-analogue can get digital cable services!, however the nice lady I spoke to cannot see what cabinet I am connected to but says I should 100% be able to get digital services...However in the leicester store and Vm sales they both say I cant. I dont know what to do now

Same here, we just need to wait....

I was told last year that the last round of upgrades was to be done before April.

Analogue is due to be discontinued before April, I assume the two are connected!

Weird thing is that using my postcode no address can get digital, except 2 houses halfway up that can get 20Mb. Strange!

[desi112]

Originally Posted by philce

Same here, we just need to wait....

I was told last year that the last round of upgrades was to be done before April.

Analogue is due to be discontinued before April, I assume the two are connected!

Weird thing is that using my postcode no address can get digital, except 2 houses halfway up that can get 20Mb. Strange!

Yeah after a long night on the phone...and being passed around dept to dept they all said I can only get national services lol.

Oh well like you said might as well wait, I am just so eager to know if my street was done or not...as I did not see any contractors on my road and somehow have a feeling that my street was 'missed'.

[philce]

Originally Posted by desi112

Yeah after a long night on the phone...and being passed around dept to dept they all said I can only get national services lol.

Oh well like you said might as well wait, I am just so eager to know if my street was done or not...as I did not see any contractors on my road and somehow have a feeling that my street was 'missed'.

Contractors have finished, they are now in London according to the person I spoke with on the 0800 number, they are the contractors.

Because we have no service (and not many around do) they cant check the actual cabs on their database. She assured me all the cabs were done, its just upto Virgin to check them an update the databases.

My sister who is on [Removed] Road got a letter from Virgin addressed to the occupier just after christmas advertising the upgrade. Im sure we will hear from them one way or another!!

Thing is, my ADSL has never been so stable!

[desi112]

Originally Posted by philce

Contractors have finished, they are now in London according to the person I spoke with on the 0800 number, they are the contractors.

Because we have no service (and not many around do) they cant check the actual cabs on their database. She assured me all the cabs were done, its just upto Virgin to check them an update the databases.

My sister who is on [Removed] Road got a letter from Virgin addressed to the occupier just after christmas advertising the upgrade. Im sure we will hear from them one way or another!!

Thing is, my ADSL has never been so stable!

My adsl has never been so UNSTABLE, used to get 4.5mb which I was happy within however over the past few months i'm lucky even to see 3.3mb...whats even worse is there are 4 other users in the house sharing this connection.

I guess we just have to wait and see, I would sign up for VM as soon as its available would probably go for the 20mb or 50mb package and ditch my full sky pack

[philce]

Originally Posted by desi112

My adsl has never been so UNSTABLE, used to get 4.5mb which I was happy within however over the past few months i'm lucky even to see 3.3mb...whats even worse is there are 4 other users in the house sharing this connection.

I guess we just have to wait and see, I would sign up for VM as soon as its available would probably go for the 20mb or 50mb package and ditch my full sky pack

My ADSL was like that too, my ISP (AAISP) have a very big stick that they use on BT to get faults like mine fixed. The crappy phone lines here dont help though, I see BT are upgrading spinney hill exchange to FTTC, great for us!

When you do switch make sure you call Sky first to cancel, tell the how cheap VM is and that their broadband is better. When they make you an offer decline it then call Virgin and explain the offer, there is a special "sky switchers" package, so you get the V+ box free and some other discounts I think.

Also If you know another Virgin user you can both get a £30 credit.

[desi112]

Originally Posted by philce

My ADSL was like that too, my ISP (AAISP) have a very big stick that they use on BT to get faults like mine fixed. The crappy phone lines here dont help though, I see BT are upgrading spinney hill exchange to FTTC, great for us!

When you do switch make sure you call Sky first to cancel, tell the how cheap VM is and that their broadband is better. When they make you an offer decline it then call Virgin and explain the offer, there is a special "sky switchers" package, so you get the V+ box free and some other discounts I think.

Also If you know another Virgin user you can both get a £30 credit.

Imagine if BT upgraded us first to FTTC as this part of Leicester must have the worst broadband for an Urban Area. Thanks for the advice on changing I think I'll go through quidco though when the offer 160 pounds cash back

[philce]

Originally Posted by desi112

Imagine if BT upgraded us first to FTTC as this part of Leicester must have the worst broadband for an Urban Area. Thanks for the advice on changing I think I'll go through quidco though when the offer 160 pounds cash back

Last time I looked it was only £65!

edit... still is!

[desi112]

Originally Posted by philce

Last time I looked it was only £65!

edit... still is!

well it was 160 at one point, anyway I just used the VM checker and its showing that the next few houses away from me can get VM cable, which is good news at least i know some of my road can get cable services. It shows 71-79 can get the service, I live very close. So there is still hope...Might give VM another call tomorrow.

[Raistlin]

Seriously guys and girls..... This is a public forum. I can't believe in this day and age that I have to ask this, but please don't post personally identifiable information here.

There are some weird and freaky people out there in Internet-land (and some of them use this forum ). Giving them enough information to narrow your address down to a choice of 10 front doors is not a great idea.

[desi112]

I have a feeling I know which cab i am connected to..so i checked out all the houses next to this cab and they all can get cable services, its looking good fingers crossed !

[desi112]

jus thought I would do a quick update, checked out all the roads next to me and all can get up to 50mb cable services..even the house on the corner that i can see from my window can get 50mb BB . VM contractors will contact me on Monday to explain why about 12 houses including myne are showing as not being connected to the cable network. Even though the work has been done.

[m419]

Originally Posted by desi112

My adsl has never been so UNSTABLE, used to get 4.5mb which I was happy within however over the past few months i'm lucky even to see 3.3mb...whats even worse is there are 4 other users in the house sharing this connection.

I guess we just have to wait and see, I would sign up for VM as soon as its available would probably go for the 20mb or 50mb package and ditch my full sky pack

Some Analogue only areas can offer broadband, broadband and TV are two different products and i'm sure Broadband needs to be rolled out before the Digital TV service is launched as Virgin TV is very dependent on the use of Broadband to run on-demand services and interactive features.

Apart from that, Analogue TV is practically no more, it has been discontinued in most areas and the only channels you get in the discontinued areas are BBC1,BBC2,ITV1,Channel 4 and Five.

The areas which still offer Analogue TV, you can get:

BBC1
BBC2
BBC News 24
BBC Parliament
ITV1
ITV2
Channel 4
4 Music
Viva(TMF)
E4
Bravo
Living
Challenge TV (Some areas only)
Channel 7 (Humber area only)
National Geographic
Hallmark
Cartoon Network
History Channel (broadcasts between 4pm and 8pm)
Eurosport
Movies 24
Motors TV????
Television X/Adult Channel (premium)

The charge for this is about £4 per month

I think Sky1 and Sky News are available in Milton Keynes and Westminster as well.

Discovery,CNN,MTV1.Comedy Central and sky sports disappeared in 2009

[desi112]

^^ thanks for the info...after having a good look at the VM packages, I think I'll just take the BB with them and stick with sky HD, its just the picture quality and EPG is so much better!

p.s. I'm pretty sure I can get all the services except the 50mb bb..can only get 20mb apparently when I put in the details for the house next door.

[philce]

Originally Posted by desi112

^^ thanks for the info...after having a good look at the VM packages, I think I'll just take the BB with them and stick with sky HD, its just the picture quality and EPG is so much better!

p.s. I'm pretty sure I can get all the services except the 50mb bb..can only get 20mb apparently when I put in the details for the house next door.

I think this is a database error. There are 2 houses on my road that can get 20Mb but everyone else cant get anything. We are all on the same cab!

[desi112]

^^ agreeded
I think we are both in the same boat...i.e..we can both get full virgin media services (as the area has been fully upgraded to digita) but their system is saying we cant. I've filled in a spotter form ..so i'll update on Monday once the Contractors and VM have called me.