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Old 24-01-2010, 12:52   #1
tommol
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old VM box wont turn on explorer 4000 dvb
i have ahd my explorer 4000 dvb plugged in for a while so i thought i would dig it out and plug it in. but as soon as i turn the plug on the standby light is just on and does nothink else? please help Thanks
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Old 24-01-2010, 14:03   #2
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Re: old VM box wont turn on explorer 4000 dvb
Quote:
Originally Posted by tommol View Post
i have ahd my explorer 4000 dvb plugged in for a while so i thought i would dig it out and plug it in. but as soon as i turn the plug on the standby light is just on and does nothink else? please help Thanks
Has it been disconnected in the past and are you presently a subscriber.
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Old 24-01-2010, 14:23   #3
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Re: old VM box wont turn on explorer 4000 dvb
what do you mean disconnected in the past? and yes i have been a sibscriber for many years
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Old 24-01-2010, 15:59   #4
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Re: old VM box wont turn on explorer 4000 dvb
It's dead and will need replacing. Give Virgin a call.

ps. Welcome to the forum!
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Old 24-01-2010, 16:23   #5
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Re: old VM box wont turn on explorer 4000 dvb
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Originally Posted by tommol View Post
what do you mean disconnected in the past? and yes i have been a sibscriber for many years
If you have been a subscriber for many years, what equipment have you been using to receive the channels that you have been paying for?
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Old 24-01-2010, 17:08   #6
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Re: old VM box wont turn on explorer 4000 dvb
well lol if im allowed to say i was using a starview 3 but with the n3 hiting my area soon i wonted to get it up and running again
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Old 24-01-2010, 17:42   #7
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Re: old VM box wont turn on explorer 4000 dvb
Just make sure the Starview is plugged in and set up in full view when the engineer comes round to replace the SA box
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Old 24-01-2010, 17:51   #8
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Re: old VM box wont turn on explorer 4000 dvb
ye sure lol new it was a bad idea cummin this forum
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Old 24-01-2010, 17:52   #9
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Re: old VM box wont turn on explorer 4000 dvb
The mighty N3 cleans and removes all known dodgy set-tops FAST
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Old 24-01-2010, 18:01   #10
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Re: old VM box wont turn on explorer 4000 dvb
yes i suppose this forum is dosnt like all the dodgy boxes lol
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Old 24-01-2010, 18:15   #11
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Re: old VM box wont turn on explorer 4000 dvb
Just call 151 from your Virgin Media line and tech Support will arrange for an engineer... shame on you though using a StarView
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Old 24-01-2010, 18:18   #12
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Re: old VM box wont turn on explorer 4000 dvb
i know ye buy it was free tho lol
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Old 24-01-2010, 18:28   #13
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Re: old VM box wont turn on explorer 4000 dvb
Quote:
Originally Posted by tommol View Post
i know ye buy it was free tho lol
I take it you were on the lowest tv pack and the StarView gave you full access to everything? Sports & Movies too.

Well, that party is over... you will have to pay like everyone else I'm afraid..The StarView will be next to useless very soon!

How long has the SA box been unplugged for?
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Old 24-01-2010, 18:31   #14
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Re: old VM box wont turn on explorer 4000 dvb
yes thats what im getting at next week i will be calling vm to come and set me up with v+ xD erm the box has been unplugged for about 2months because i work when i last tryed it
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Old 24-01-2010, 18:39   #15
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Re: old VM box wont turn on explorer 4000 dvb
Quote:
Originally Posted by tommol View Post
yes thats what im getting at next week i will be calling vm to come and set me up with v+ xD erm the box has been unplugged for about 2months because i work when i last tryed it
ok...

I'd call in and get them to replace the SA box or are you gonna just upgrade to V+ ?
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