Virgin Media Equipment has Been Compromised

Now now, whatever we think of someone's posts, we don't start telling them they shouldn't make them. Everyone's entitled to their say on here, so long as it's within the rules, and there is no rule against people with VM business problems.

[Wild Oscar]

I sympathise with the OP here .. it's hard enough running a small business these days without being given the run-around by a company who owe you a few grand and refusing to pay it!

.. and there may be a lot more of these small operators in the same boat .. who knows? .. it could all add up to a LOT of money which is earning interest for VM.

[Mezzle]

Surely, this thread has gotten to the point now where it should just be closed?

As has been said multiple times, the OP needs to contact their lawyers and make a claim, there is nothing that can come from this thread being here.

[Peter_]

Originally Posted by Mezzle

Surely, this thread has gotten to the point now where it should just be closed?

As has been said multiple times, the OP needs to contact their lawyers and make a claim, there is nothing that can come from this thread being here.

If the OP have something positive to say about any impending court case then maybe people would believe him, but as all he has done to date is try to gather support for his case in the most negative ways possible.

I rather think he knows he has no case for Virgin to answer and just comes on here to vent vitriol.

[candy1567]

Hi

am just an average cable customer who has read this long thread of repeated information.

from what i can make of it, as long as ur not makin these 09 premium calls to what i imagine is a call containing sexual content then u have nothing to worry about being overcharged for this.

also if u did need to do that and like hearing that sort of content from a call then the internet is a wierd and wonderful thing and its included in ur broadband package from virgin, u can visit these websites as much as u want even download the content if ur that way inclinded (subject to STM of course)!!!!!! lol

feel this thread is very long winded and needs to come to a conclusion, sooooooo the answer to all this is that all the 09 callers to these sort of calls check ur bills, and if ur not that way inclinded then u hav nothing to worry about.......lol

to adam.....u need to sort out which way u want to deal with this as ur not doin urself any favours acting like a schoolboy who has had his lollypop taken away, ur an adult and responsible for ur own actions, the only way u can resolve this is by making Virgin respond and u must do this through the legal system if u hav the evidence then its an open and shut case, but this is my OWN personal opinion that somthing is very fishy here and is not what it seems and u came on here to get ppl involved and gather information to support ur case. This is the only way to resolve this matter, but discussing this in this way on here really wont help u take this case to court, and how many customers are gonna admit to ringing these sexlines!!!!!!!

well thats my two penny worth,

candy1567

[TheDon]

Originally Posted by Wild Oscar

I sympathise with the OP here .. it's hard enough running a small business these days without being given the run-around by a company who owe you a few grand and refusing to pay it!

I'd have far more sympathy if the OP wasn't in one of the most dishonest businesses around, and if he hadn't shown himself to be entirely dishonest in his representation of the evidence.

His video of him as a seemingly normal customer with no idea what the calls are when he owns the numbers listed certainly does nothing to show the honesty and integrity with which I'm sure he conducts his business.

Originally Posted by TheDon

I'd have far more sympathy if the OP wasn't in one of the most dishonest businesses around, and if he hadn't shown himself to be entirely dishonest in his representation of the evidence.

His video of him as a seemingly normal customer with no idea what the calls are when he owns the numbers listed certainly does nothing to show the honesty and integrity with which I'm sure he conducts his business.

The Don, Just a thought, you are entitled to view his business as you so wish, but surely, if it is " dishonest " or " sleezy " as some may feel, what are VM doing associating themselves with these businesses?
Just a thought ofcourse, if you want to start talking about morals.

[TheDon]

Firstly I didn't say HIS business was dishonest (although I can see how it can be read as such), just that many in the same industry are, which means he has to tread carefully and make sure he doesn't come across as just another premium rate scam company, something he does himself no favours in doing by trying to pass himself off as just an ordinary consumer in his video. He may have a completely honest business, but because the premium rate number service is full of people that don't, he has to tread carefully to avoid being tarred with the same brush, which means full disclosure and not trying to pass himself off as a normal consumer with some odd numbers on his bill.

As for why they "associate" with them, because they have to?

Can you imagine a telephone provider where you COULDN'T dial any number you wanted? To not associate with them they'd have to ban all premium rate numbers from being dialed on their network, that's simply not going to happen.

The entire reason there are AIT requests in the first place are because people that run these numbers are renowned for fraudulently inflating traffic, be that by compromising equipment, or back in the days of dial up with their rogue dialers.

[Stuart]

Originally Posted by Wild Oscar

.. and there may be a lot more of these small operators in the same boat .. who knows? .. it could all add up to a LOT of money which is earning interest for VM.

That's why, if he thinks that VM is in the wrong, that he needs to get them to court rather than just complain on here.

I am not knocking this site, far from it, I wouldn't be on the site if I didn't think it worked well in it's aims (to give VM's customers help if they need it). However, the site does have it's limitations. We cannot force VM to co-operate if they don't want to.

They have claimed that what they are doing is legal when we referred the case. They did not tell us exactly what they are doing, As such, even assuming they are doing what the OP has claimed , then they certainly are not going to apologise for it, and if the OP carries on accusing them of fraud, they may start legal action against him.

[Adam B]

Hi
Thanks for all of the advice, Ive removed the video on youtube for legal reasons. I am taking action and things have taken a positive move forward today.

I have some important meetings arranged over this issue including the BBC and OFCOM.

This is high level now and so this thread may now be closed unless you want the results posted here.

Thanks for all of the advice. This is a great forum.

[Gary L]

Originally Posted by Adam B

Hi
Thanks for all of the advice, Ive removed the video on youtube for legal reasons. I am taking action and things have taken a positive move forward today.

I have some important meetings arranged over this issue including the BBC and OFCOM.

This is high level now and so this thread may now be closed unless you want the results posted here.

We'll leave it open

[Peter_]

Originally Posted by Gary L

We'll leave it open

A new mod arrives on the scene

Originally Posted by TheDon

Firstly I didn't say HIS business was dishonest (although I can see how it can be read as such), just that many in the same industry are, which means he has to tread carefully and make sure he doesn't come across as just another premium rate scam company, something he does himself no favours in doing by trying to pass himself off as just an ordinary consumer in his video. He may have a completely honest business, but because the premium rate number service is full of people that don't, he has to tread carefully to avoid being tarred with the same brush, which means full disclosure and not trying to pass himself off as a normal consumer with some odd numbers on his bill.

As for why they "associate" with them, because they have to?

Can you imagine a telephone provider where you COULDN'T dial any number you wanted? To not associate with them they'd have to ban all premium rate numbers from being dialed on their network, that's simply not going to happen.

The entire reason there are AIT requests in the first place are because people that run these numbers are renowned for fraudulently inflating traffic, be that by compromising equipment, or back in the days of dial up with their rogue dialers.

" I'd have far more sympathy if the OP wasn't in one of the most dishonest businesses around"



Your above quote can imo only be read to imply one thing Don, there is no " I can see how it can be read..."
And sorry to disagree, but VM like any company do not " Have to " associate themselves with such " Dishonest " companies as you called them.
Surely they cannot be that hard up for money.
If you can find anything that states that any company, be that VM or whoever " Have to " offer such services feel free to come back and I will retract.
I had an experience with VM a few years ago now where they attempted to bill me over £100 for calls that I know that I did not make, calls that were made apparently one after the other, it was rediculous, each call was for literally seconds, as if someone was calling the number then once they got through they were putting the phone down and redialling the number, one after the other, after the other, as I say this ammounted to over £100 worth of calls that we certainly did not make physically.
When I disputed the charges they were eventually, after having to pull nails, written off.
I am now with BT and oddly enough have not had such issues since.
I would never go back to VM for the telephone service even if I had to string two cans together to avoid them.
So sorry, they do not have to associate themselves with such companies, unless as I say you can prove that they do.

[TheDon]

Originally Posted by arcamalpha2004

" I'd have far more sympathy if the OP wasn't in one of the most dishonest businesses around"



Your above quote can imo only be read to imply one thing Don, there is no " I can see how it can be read..."
And sorry to disagree, but VM like any company do not " Have to " associate themselves with such " Dishonest " companies as you called them.
Surely they cannot be that hard up for money.
If you can find anything that states that any company, be that VM or whoever " Have to " offer such services feel free to come back and I will retract.
I had an experience with VM a few years ago now where they attempted to bill me over £100 for calls that I know that I did not make, calls that were made apparently one after the other, it was rediculous, each call was for literally seconds, as if someone was calling the number then once they got through they were putting the phone down and redialling the number, one after the other, after the other, as I say this ammounted to over £100 worth of calls that we certainly did not make physically.
When I disputed the charges they were eventually, after having to pull nails, written off.
I am now with BT and oddly enough have not had such issues since.
I would never go back to VM for the telephone service even if I had to string two cans together to avoid them.
So sorry, they do not have to associate themselves with such companies, unless as I say you can prove that they do.

Businesses as in the premium call line business, although I probably should have said industry.

VM can't instantly tell which companies are dishonest, they have to at first carry calls to all numbers, then when a company shows itself as dishonest they issue AIT notices, and then block the numbers from being called from VM landlines. That alternative is what I said, they block ALL premium rate numbers unless a company can jump through hoops to show them they are honest. That's not an ideal situation at all.

If you have a way to instantly identify with services are dishonest immediately without them rogue billing customers so they can avoid dealing with them though I'd love to hear it?

[Graham Hampton]

Hi
I dont usually post on forums like this but I have read this particular thread with much interest and just had to post.
I dont know how phone companies work or the ins and out of legal battles but I just had to post as I have gone over my last few months Virgin Media bills and to my astonishment I have the number mentioned here on my bill back in July and August !!! I dont recall calling that number at all.

09080824087

Im going to call Virgin and see what they say. Ive been charged £21 for it in July and a further £16.84 in August. I also have a couple of other premium rate numbers on my bill as well. I didnt notice this until I read this thread. I have paid my bills by direct debit. Im going to call Virgin and find out whats going on.