XL BB 20 meg has dropped to 4 meg HP1 area

[hemelvirgin]

Originally Posted by Sephiroth

Exactamundo.

The first page says that poor old Hemel doesn't actually have a performance problem! I think he actually acknowledges this around the mid forties posting.

will do speed test again.
ping as well.
modem logs also.

tech visit tomorrow.

will update his findings tomorrow,then we can put this thread to bed.

[Sephiroth]

Originally Posted by hemelvirgin

will do speed test again.
ping as well.
modem logs also.

tech visit tomorrow.

will update his findings tomorrow,then we can put this thread to bed.

I wouldn't bother with the ping tests. As Broadbandings has said, he can download from far, far away at 45Mbps but the ping will take a long time. It's downloading screens or data we're talking about and pings are not relevant to that.

For Modem logs, interest lies in the stability of the readings. So if you could perhaps run the query many times in succession (throughout your download speed tests) and pop the data into a spreadsheet; then post the table here.

If you do proper download speed tests (doesn't have to be a Virgin site - Microsoft or Adobe or somewhere else), make sure that the modem readings are spread through the download period.