just upgraded to XL BB 20 MB

[Peter_]

Originally Posted by jellyfish

ok

downloading 2 files

one file is 600 MB and second one is 1.1g

Around 15Mb

Originally Posted by jellyfish

getting 800 kb/sec on first one and 600kb/sec on second one

Around 13Mb


Is this connected direct or through a modem, if direct give Tech Support a call.

Tech Support is open 24/7 on 151 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.

[jellyfish]

Originally Posted by Moldova

Around 15Mb



Around 13Mb


Is this connected direct or through a modem, if direct give Tech Support a call.

Tech Support is open 24/7 on 151 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.

connected via the netgear 80.11g wifi router (new 802.11n should be here in 3 days)

tried again with 4 files

250kb/sec
247kb/sec
330kb/sec
400kb/sec

[Peter_]

Originally Posted by jellyfish

connected via the netgear 80.11g wifi router (new 802.11n should be here in 3 days)

tried again with 4 files

250kb/sec
247kb/sec
330kb/sec
400kb/sec

Just multiply by 8 and add 10% for overheads and still around 13Mb.

If possible try a direct connection and run the test again.

Do you see any packet loss ? As per the forum mods it is safe to send me your MAC address. Pass it over tonight and I will ask the network team to check out your connection.

[jellyfish]

Originally Posted by Quiet_news

Do you see any packet loss ? As per the forum mods it is safe to send me your MAC address. Pass it over tonight and I will ask the network team to check out your connection.

I have done a continous ping to smtp.ntlworld.com and getting these results

Ping statistics for 81.103.221.11:
Packets: Sent = 265, Received = 219, Lost = 46 (17% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 64ms, Average = 26ms

[jellyfish]

still not getting a decent speed - should go back to 10 MB as I was getting a stable 10 MB connection but since upgrading to 20 MB this afternoon getting 7-8 MB for the past 3 hours

google DAP its a download manager or if you use firefox try flashgot. These are multi threaded download aplications that hit the site with more than 1 connection at a time. Then try just one download from game files and run it through DAP and see what speed you get.

I do not trust speed tests but of all of them ive tried this is the best one
http://www.speedtest.bbmax.co.uk/

[webcrawler2050]

Originally Posted by jellyfish

I have done a continous ping to smtp.ntlworld.com and getting these results

Ping statistics for 81.103.221.11:
Packets: Sent = 265, Received = 219, Lost = 46 (17% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 64ms, Average = 26ms

Start to look at your equipment and or your cabling. Is everything screwed in nice and tight?

How are you connected when you are getting this packet loss?

[jellyfish]

Originally Posted by webcrawler2050

Start to look at your equipment and or your cabling. Is everything screwed in nice and tight?

How are you connected when you are getting this packet loss?

wired connection, PC has a gigibit nic connected to 10/100 port on VM Netgear wifi router

last night around 1am was getting 19 MB this morning am getting 17.5 MB so improved

may be last night the network in my area was heavily utilised.

[jellyfish]

doing more test using http://www.speedtest.bbmax.co.uk/ getting speeds from 5mb - 14mb

I assume my area is heavily utilised hence the fluctutation in speeds