You owe us four hundred quid......pay-up now..? - Page 3

Digital Fanatic · 11-10-2009, 12:19

Wow..a lot has happened here since I posted... to the OP..Bens advice is good, so if you do come back then contact a mod and maybe they can help out.

Good luck!

counterfits434 · 13-10-2009, 16:15

virign media owe me Â£500 for damages and loss of business what shall i do?

BenMcr · 13-10-2009, 16:23

1) What sort of damages?

2) Unless you have a business account which is run by ntl:telewest (the Virgin Media brand is for residential services) you can't claim for loss of business.

Sirius · 13-10-2009, 16:58

Now this should be good

webcrawler2050 · 13-10-2009, 17:31

Quote:

Originally Posted by counterfits434

virign media owe me Â£500 for damages and loss of business what shall i do?

Well It's going to be very hard to get anything from VM - You need realise, they will have an amazing team of solicitors and barristers which will to be eat you alive. If you have the cash, as it will be very exspensive then go for it. However, it's probably worth just knocking it on the head..

Where did the Â£500 come from? Can you proove this? Is it loss of income? What exactly? If you can't proove every single penny, then don't bother. You can't go to moneyclaim either as you arn't allowed to claim for exspenses etc. A "no win, no fee" agent maybe able to help but dont count on it to be fair.

As BenMcr says, unless you have a NTL:Telewest account and your account is specifically a "business" account is invoicing your business, then the VM is residential only and technically "not fit" for business thus, you won't have a leg to stand on..

Pepperdog · 13-10-2009, 19:15

Quote:

Originally Posted by counterfits434

virign media owe me Â£500 for damages and loss of business what shall i do?

Phone them armed with your account number and ask them to pull up your account details. Tell them the nature of your issue, without going into any detail, and ask for an appropriate address because you wish to write to VM (always ensure you note the date/time and to whom you have spoken.) You're highly unlikely to encounter a VM phone-jockey who will be able to respond at an appropriate level and even less likely is their ability/authority to do anything about your issue.
Draft out a letter (or pay a solicitor to do it) and send it off (signed for delivery, because they have been known not to respond, even though they are obliged to do so.) Sit back and wait for a response; I believe they have an obligation to respond within 20 working days.

Best of luck.

webcrawler2050 · 14-10-2009, 14:45

Quote:

Originally Posted by Pepperdog

Phone them armed with your account number and ask them to pull up your account details. Tell them the nature of your issue, without going into any detail, and ask for an appropriate address because you wish to write to VM (always ensure you note the date/time and to whom you have spoken.) You're highly unlikely to encounter a VM phone-jockey who will be able to respond at an appropriate level and even less likely is their ability/authority to do anything about your issue.
Draft out a letter (or pay a solicitor to do it) and send it off (signed for delivery, because they have been known not to respond, even though they are obliged to do so.) Sit back and wait for a response; I believe they have an obligation to respond within 20 working days.

Best of luck.

Don't pay a solicitor... waste of money..

If you havn't got a business account then you don't have a chance on the first instance.

Secondly, you now too proove this. In the form of true figures.

As I said, before.. where did the Â£500 come from?

They will simply give you the standard reply "not for business" and they wont issue you anything. Not unless you have an NTL:Telewest business account.

Pepperdog · 14-10-2009, 22:21

Quote:

Originally Posted by webcrawler2050

Don't pay a solicitor... waste of money..

Seems like a fairly sweeping statement to make considering the apparent ignorance; takes all sorts I suppose. I'd have thought it would ultimately depend upon the nature/details of the issue, which is why I bracketed the suggestion in the response I provided.
Regardless, a solicitior will be able to advise (more than likely for free) whether or not there is a case (or not) and if it's worth pursuing.

Quote:

Originally Posted by webcrawler2050

If you havn't got a business account then you don't have a chance on the first instance.

Which was stated by BenMcr, here:

Quote:

Originally Posted by BenMcr

2) Unless you have a business account which is run by ntl:telewest (the Virgin Media brand is for residential services) you can't claim for loss of business.

......

Quote:

Originally Posted by webcrawler2050

Secondly, you now too proove this. In the form of true figures.

And in English?

Quote:

Originally Posted by webcrawler2050

As I said, before.. where did the Â£500 come from?

Who are you asking (again,) me or the guy who asked the question?

Quote:

Originally Posted by webcrawler2050

They will simply give you the standard reply "not for business" and they wont issue you anything. Not unless you have an NTL:Telewest business account.

You're repeating yourself (and what BenMcr said) again.

Just so you know, it's prove, not 'proove.'

All of which (bar the spelling lesson) will more than likely be superfluous anyway. Let's watch this space.

webcrawler2050 · 14-10-2009, 22:23

Well. You can't just say "VM cost my business Â£500" and not have the figures to put in front of a judge.

Yes, we will watch this space - it's pretty obvious whats going to happen anywho.

Sephiroth · 14-10-2009, 22:40

Quote:

Originally Posted by webcrawler2050

Well. You can't just say "VM cost my business Â£500" and not have the figures to put in front of a judge.

Yes, we will watch this space - it's pretty obvious whats going to happen anywho.

Well said.

Anyway, it's all dead academic - we haven't heard from the OP since he got dissed!

webcrawler2050 · 14-10-2009, 22:42

Quote:

Originally Posted by Sephiroth

Well said.

Anyway, it's all dead academic - we haven't heard from the OP since he got dissed!

Indeed - working with small businesses I see it day in day out. The judge will just "laugh" at you

Ben B · 14-10-2009, 22:45

Quote:

Originally Posted by webcrawler2050

Indeed - working with small businesses I see it day in day out. The judge will just "laugh" at you

Give us an evil judge laugh webby

webcrawler2050 · 14-10-2009, 22:50

Quote:

Originally Posted by Ben B

Give us an evil judge laugh webby

Lol - i didn't mean literally plonk.

Pepperdog · 14-10-2009, 23:01

Quote:

Originally Posted by Sephiroth

Anyway, it's all dead academic - we haven't heard from the OP since he got dissed!

Which is why I think it will all be superfluous.

webcrawler2050 · 14-10-2009, 23:40

And this is just for Ben

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