Cwmbwrla UBR.

John S · 17-09-2009, 20:11

Im on the Swansea Cwmbwrla UBR still on 2 meg with 70 ping and paying Â£2 extra a month since May.
Its been getting steadily worse since yes youve guessed it May.
Has anyone any information on the status of the Cwmbrla UBR.

Welshchris · 17-09-2009, 20:42

John ive also noticed that the pings from cwmbwrla are getting worse. Mine have doubled in the past weeks on 20mb.

John S · 17-09-2009, 21:29

Hi Chris,
Yes pings today in the 60,s peaking at 70 make the service a nightmare. I cant bear to look at the screen waiting for something to happen. "Waiting" "Connecting with Website" is almost a permanent feature here.
Its down to 50 at the mo so I think its an oversubscribed UBR and would really like to know whats going on. I live in Cockett over a mile from Cwmbwrla and would like to be on the Sketty UBR which Im sure is closer.

John.

Ignitionnet · 17-09-2009, 21:43

You have any traceroutes for this guys?

You aren't going to be on the same CMTS by the way. As Chris posted elsewhere he complained his way back onto the DOCSIS 3 CMTS

BarFly · 17-09-2009, 21:56

Trace route from Sketty UBR to Google for you to compare...

Tracing route to www.l.google.com [209.85.229.103]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 25 ms 19 ms 30 ms 10.217.XXX.1
3 10 ms 14 ms 13 ms swan-cam-1a-v105.network.virginmedia.net
54.21]
4 24 ms 21 ms 26 ms swan-t3core-1a-ge-011-0.network.virginmed
[195.182.176.5]
5 34 ms 23 ms 17 ms bir-bb-a-ge-130-0.network.virginmedia.net
3.162.105]
6 18 ms 32 ms 21 ms man-bb-b-so-510-0.network.virginmedia.net
3.185.134]
7 22 ms 22 ms 17 ms man-bb-a-ae0-0.network.virginmedia.net [6
87.177]
8 24 ms 21 ms 31 ms bre-bb-b-ae1-0.network.virginmedia.net [2
63.86]
9 54 ms 49 ms 52 ms telc-ic-1-as0-0.network.virginmedia.net [
185.74]
10 30 ms 36 ms 42 ms 212.43.163.174
11 19 ms 20 ms 30 ms 209.85.255.76
12 38 ms 37 ms 43 ms 72.14.232.134
13 41 ms 48 ms 40 ms 216.239.49.45
14 53 ms 50 ms 46 ms 209.85.243.85
15 34 ms 46 ms 47 ms ww-in-f103.google.com [209.85.229.103]

John S · 17-09-2009, 21:57

Hi Broadbandings,

Its improved slowly tonight but this is about as good as it gets.

Tracing route to bbc.co.uk
over a maximum of 30 hops:

1 13 ms 6 ms 7 ms 10.217.168.1
2 6 ms 23 ms 19 ms swan-cam-1a-v113.network.virginmedia.net [80.0.2
54.77]
3 6 ms 7 ms 6 ms swan-t3core-1a-ge-010-0.network.virginmedia.net
[195.182.176.1]
4 14 ms 11 ms 14 ms bir-bb-a-ge-130-0.network.virginmedia.net [212.4
3.162.105]
5 17 ms 28 ms 17 ms nth-bb-b-ae2-0.network.virginmedia.net [62.253.1
85.85]
6 19 ms 19 ms 20 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
7 48 ms 198 ms 22 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
8 19 ms 23 ms 29 ms 212.58.238.153
9 30 ms 19 ms 36 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Trace complete.

**Chris** · 17-09-2009, 22:15

You appear to be connected via a proxy. We don't see too many of those on Virgin's network these days but they used to cause hell for users and were the subject of mant forum threads. I wonder whether a sluggish proxy is the source of your problem?

John S · 17-09-2009, 22:40

Hi Chris,
I tried Proxy,s years ago and the last one was Dublin and Im pretty sure Im not on that now. They made no difference as a few days later everything was back to square one.
My pings are 78 down to 66 with Speedio is this normal.

John.

**Chris** · 17-09-2009, 22:50

If VM are still using transparent proxies on your part of the network, your traffic will all go through it whether you specify one in your connection settings or not. Trust me, I know you are indeed being routed through a proxy, the forum admins can see your connection details attached to each post you make.

It's a sad irony that if you are suffering from a dodgy transparent proxy, the only way to get past it is to manually specify a different one. You don't have the option not to use a proxy at all.

John S · 17-09-2009, 23:02

Hi Chris,
Thanks for that.
You say they can cause hell for users so why do I get lumbered with one.
Why cant they leave me alone on a 2meg connection with low pings and latency. Im not in the least interested in 50 20 even 10 meg Bandwidth as I just browse 99% of the time as do most of the people I work with.
John.

Welshchris · 17-09-2009, 23:33

John to be honest with u i think a lot of my issues are local in the green box outside.

Its been found open many times and manytimes the lock has had to be replaced and repairs have had to be done on there after being found open and this is where my last problems was traced back to and resolved also.

John S · 18-09-2009, 00:18

Hi Chris,
If you mean the green 2x1x.5 ft box bottom flap opening box Ive just had a look at mine and its still ajar since before May when the upgrades started, That was when things got interesting but are now disappointing to say the least.

John.

Welshchris · 18-09-2009, 00:33

i dont know the exact measurements as ive never felt the urge to take a measuring tape to one but if its a Virgin media one and ajar then report it on either the newsgroups or telephone support.

die5el · 18-09-2009, 11:16

Quote:

Originally Posted by John S

Im on the Swansea Cwmbwrla UBR still on 2 meg with 70 ping .

I think you have answered your own question you are on 2 meg broadband m8 them pings are not too bad for 2 meg only way to get better pings (may be lol) is to get a faster broadband connection this is Tracing route to bbc.co.uk
over a maximum of 30 hops: btw im on 50 meg

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\John>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms xxx.xxx.xxx
2 7 ms 7 ms 7 ms cwma-cmts-07-lback-20.network.virginmedia.net [8
6.5.128.1]
3 6 ms 7 ms 7 ms swan-t3core-1a-ge-300-1860.network.virginmedia.n
et [213.105.225.41]
4 10 ms 11 ms 11 ms bir-bb-a-ge-130-0.network.virginmedia.net [212.4
3.162.105]
5 27 ms 18 ms 15 ms nth-bb-b-ae2-0.network.virginmedia.net [62.253.1
85.85]
6 17 ms 19 ms 19 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
7 20 ms 19 ms 19 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
8 20 ms 19 ms 19 ms 212.58.238.153
9 18 ms 19 ms 19 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Trace complete.

Ignitionnet · 18-09-2009, 11:39

Quote:

Originally Posted by die5el

I think you have answered your own question you are on 2 meg broadband m8 them pings are not too bad for 2 meg only way to get better pings (may be lol) is to get a faster broadband connection this is Tracing route to bbc.co.uk
over a maximum of 30 hops: btw im on 50 meg

The speed of the connection is nothing to do with the pings. Pings should be no lower on 50M than on the other tiers and if you purchased the service purely for lower latency you got stitched

---------- Post added at 10:35 ---------- Previous post was at 10:32 ----------

Quote:

Originally Posted by John S

Hi Broadbandings,

Its improved slowly tonight but this is about as good as it gets.

Hi,

You're on cwma-cmts-04.

Does it get worse at certain times of the day, say after 4pm, then improve at say 9pm or later?

What are you still doing on 2Mbit too, you should be on 10M now, sure you aren't on the 'S' tier? With its' rubbish STM limits if you're on the 2M 'S' tier you only have to sneeze near your PC to break the limits and be throttled down.

---------- Post added at 10:39 ---------- Previous post was at 10:35 ----------

Quote:

Originally Posted by Welshchris

John ive also noticed that the pings from cwmbwrla are getting worse. Mine have doubled in the past weeks on 20mb.

As per other thread any chance of a traceroute. You are not on the same CMTS as OP given you jumped up and down until you were put back onto one of the Cwmbwrla BSRs and he's still on a legacy VXR.