14-09-2009, 16:29
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#1
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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How Cool Is This?
http://pa.speedtest.rcn.net/newtest/ [Mod edit: The linked test is for rcn network users and thus will not work on Virgin Media]
Wouldn't it be great if VM would give us some stuff like this instead of 'download 2 files from ftp.virginmedia.com and add them up...'
Click the advanced view and you can see where it would populate fields showing more information on the cable modem.
Of course for Virgin to supply this it would mean some work on customer facing tools and we know how allergic to that VM have been so far.
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14-09-2009, 16:44
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#2
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Inactive
Join Date: Jun 2003
Age: 44
Posts: 14,750
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Re: How Cool Is This?
Doesn't seem to work for me.
I wonder how it knows your modem power settings.
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14-09-2009, 16:47
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#3
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: How Cool Is This?
Quote:
Originally Posted by punky
Doesn't seem to work for me.
I wonder how it knows your modem power settings.
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Note the RCN in the domain and the page dude. Unless you're a customer of RCN in the USA I don't think they'll be able to help you much 
It presumably pulls the info off the customers' modems when they go to it, it's integrated to their own tech support systems.
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14-09-2009, 17:02
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#4
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cf.addict
Join Date: Sep 2007
Location: Sunderland,UK
Services: VM Retail Rates deal
Posts: 260
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Re: How Cool Is This?
crashed chrome
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14-09-2009, 17:04
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#5
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: How Cool Is This?
Quote:
Originally Posted by browney
crashed chrome
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Rendered just fine on my version (2.0.172.43). Update your flash plugin.
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14-09-2009, 17:46
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#6
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Inactive
Join Date: Feb 2007
Location: Blackpool
Age: 46
Services: Virgin Media V.I.P + 50mb
Posts: 68
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Re: How Cool Is This?
Is this supposed to work?
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14-09-2009, 17:48
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#7
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: How Cool Is This?
It works just fine... for RCN subscribers.
Quote:
Originally Posted by Broadbandings
Wouldn't it be great if VM would give us some stuff like this
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14-09-2009, 17:54
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#8
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cf.mega poser
Join Date: Jun 2003
Posts: 16,687
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Re: How Cool Is This?
Quote:
Originally Posted by Broadbandings
It works just fine... for RCN subscribers.
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Why would you want VM to give its customers something that only works for RCN subscribers? 
__________________
Remember kids: We are blessed with a listening, caring government.
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14-09-2009, 17:59
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#9
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cf.mega poster
Join Date: Mar 2006
Location: Oslo, Norway.
Age: 36
Services: Canal Digital: 50/10
Posts: 7,577
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Re: How Cool Is This?
It is a great idea. I agree.
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14-09-2009, 18:19
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#10
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Guest
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Re: How Cool Is This?
Quote:
Originally Posted by danielf
Why would you want VM to give its customers something that only works for RCN subscribers? |
he wants VM to give VM customers soemthing similar that works for us 
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14-09-2009, 18:34
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#11
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: How Cool Is This?
Quote:
Originally Posted by zing
he wants VM to give VM customers soemthing similar that works for us |
What he said.
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14-09-2009, 18:39
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#12
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cf.mega poser
Join Date: Jun 2003
Posts: 16,687
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Re: How Cool Is This?
Quote:
Originally Posted by Broadbandings
What he said.
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I knew that... 
__________________
Remember kids: We are blessed with a listening, caring government.
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15-09-2009, 12:33
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#13
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Inactive
Join Date: Aug 2008
Location: Scotland
Services: VM Cable Broadband & Telco
Posts: 69
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Re: How Cool Is This?
Looking at the site provided by Broadbandings. I would love to see VM trying to implement this sort of test mechanism for cable and national customers as this would greatly help TSC to explain and interact with VM customers how their broadband is working ok or not.
So yes, double thumbs up for me.
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15-09-2009, 13:09
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#14
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: How Cool Is This?
I think we have some progress.
I have spoken with a VM engineer and suggested the following to assist with 'selling' this service to customers and management:
Quote:
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mate a thought - you could make a flash page like that and have a link on it 'Click here to talk to Frederick in India where he will tell you that even though your levels are further into the red than the UK economy your antivirus / firewall / router / browser* is at fault' .... *delete as appropriate
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