Virgin launch Customer Forum - Page 12

joglynne · 19-08-2009, 18:04

Quote:

Originally Posted by Broadbandings

Blimey I have to say there are some fine works of fiction there masquerading as help. Good to see people who clearly have no idea how cable or any of its' associated support systems work pontificating on it. Good imaginations indeed.

I wondered when your curiosity would have you joining up and dipping your toe into the murky waters over there.

I think one of the scariest things is seeing some of the really dodgy posts getting reps and so implying that the unwary customers are believing some of the less than accurate information being posted.

I am not including any of us lot in that comment.

Kymmy · 19-08-2009, 18:07

The problem with thier rep system is that it's just an ICON to single click on.. I wonder how many reps have been given out without the repper knowing what they've actually done

Ignitionnet · 19-08-2009, 18:13

Quote:

Originally Posted by Kymmy

Yeah I blame that Ignition character on there.. He's a right one he is

Couldn't agree with you more!

musicbravo · 19-08-2009, 18:14

Hmmmmm maybe the fibre optic cable system VM use are actually little hamster runs, with the hamsters carrying little rucksacks with customers requests on them. We have all seen the ducting in the streets. As for the green cabs these must be sorting offices for said hamster messengers. would this get rep over there? dont want to register

P.S the only reason VM are bandwidth constrained and STM is because after dinner some of the larger hamsters fatten up and partially block the tunnels, causing slow downs and in some cases no service whatsoever

joglynne · 19-08-2009, 18:14

Quote:

Originally Posted by Kymmy

The problem with thier rep system is that it's just an ICON to single click on.. I wonder how many reps have been given out without the repper knowing what they've actually done

I've only managed to give one rep in error, early on when I was playing around with the forums bits and pieces. It was to an <cringe> admin who hadn't said anything warranting a rep.

At least it wasn't to the orange peril.

Digital Fanatic · 20-08-2009, 00:25

I wonder if it will get better?

Sirius · 20-08-2009, 06:44

Quote:

Originally Posted by Digital Fanatic

I wonder if it will get better?

It depends on the quality of the posters, Having not been on there personally i am not sure as to how good or bad the forum over there is.

joglynne · 20-08-2009, 09:29

To give you an idea Sirius,one of the the liveliest threads has been about what to call the section that deals with cable BB problems with the forum manager conceding that it would be called 'Fibre Optic Broadband (cable)' as opposed to it's original title 'Fibre Optic Broadband'. Riveting reading.

Jimmy-J · 20-08-2009, 12:19

Quote:

Originally Posted by Sirius

It depends on the quality of the posters, Having not been on there personally i am not sure as to how good or bad the forum over there is.

Why don't you just go and have a look?

Sirius · 20-08-2009, 12:25

Quote:

Originally Posted by Product 13

Why don't you just go and have a look?

Sorry but no.

They have access to the ip of a poster. They are also the isp of the target audience and therefor it does not take a lot for them to cross reference IP's against account information if they want to. I dont trust them not to do that.

Ignitionnet · 20-08-2009, 12:31

Quote:

Originally Posted by Sirius

Sorry but no.

They have access to the ip of a poster. They are also the isp of the target audience and therefor it does not take a lot for them to cross reference IP's against account information if they want to. I dont trust them not to do that.

You could Tor or use a free proxy, I will set you one up to go via my modem if you wish.

Jimmy-J · 20-08-2009, 13:32

Quote:

Originally Posted by Sirius

Sorry but no.

They have access to the ip of a poster. They are also the isp of the target audience and therefor it does not take a lot for them to cross reference IP's against account information if they want to. I dont trust them not to do that.

What is it that you are afraid of? What's the worse thing they can do?

mathu59 · 20-08-2009, 13:57

Hi everybody,
I am new to this site.I hope this site will help me to understand quickly.
I would like to say "hi" to all members,Welcome to the forum.

Sirius · 20-08-2009, 15:08

Quote:

Originally Posted by Product 13

What is it that you are afraid of? What's the worse thing they can do?

As a member of staff for VM i do not want the chance that if i say the wrong thing at some point on that forum they can discover who i am and then you can work out the rest. If i dont post there i cannot make that mistake

---------- Post added at 15:08 ---------- Previous post was at 15:06 ----------

Quote:

Originally Posted by Broadbandings

You could Tor or use a free proxy, I will set you one up to go via my modem if you wish.

Tor is insecure. Thanks for the offer of a proxy but I have stated my position and i don't intend to change it.

Jimmy-J · 20-08-2009, 16:17

Quote:

Originally Posted by Sirius

As a member of staff for VM i do not want the chance that if i say the wrong thing at some point on that forum they can discover who i am and then you can work out the rest. If i dont post there i cannot make that mistake

But you don't have to post anything to read other members posts.