22-05-2009, 23:54
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#601
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free 2 to 10 upgrade
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23-05-2009, 00:12
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#602
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Inactive
Join Date: Jun 2006
Services: Internet and Telephone 'M'
Posts: 3
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Re: Free 2 to 10 upgrade
Thank you!
---------- Post added at 00:12 ---------- Previous post was at 00:02 ----------
Well, I have been waiting ages and ages for my upgrade and so far nothing. I wish Virgin Media did not hype to everyone about the upgrade and rather contacted the people in the areas that were getting the upgrade first.
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23-05-2009, 22:18
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#603
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cf.addict
Join Date: Aug 2006
Location: Loftus, Cleveland
Posts: 163
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Re: Free 2 to 10 upgrade
Hi Guys, just a quick question, what is the process for VM to upgrade us from 2 to 10 mb ?
Is it just turning on a switch or what cos I don't have a clue 
I'm just Curious how it's done.
Thanks.
Mike.
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23-05-2009, 22:26
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#604
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Inactive
Join Date: Mar 2005
Location: Darlington
Services: XL Phone
XL BB
V+ XL TV
Posts: 4,215
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Re: Free 2 to 10 upgrade
Sorry but i haven't read the thread (it's mahoosive). I'm on 10mb already so what do i get?
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23-05-2009, 22:29
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#605
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Free 2 to 10 upgrade
Quote:
Originally Posted by Pia
Sorry but i haven't read the thread (it's mahoosive). I'm on 10mb already so what do i get? 
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Did you get that upgraded last year from 4Mb if so nothing this time around.
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23-05-2009, 22:36
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#606
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Inactive
Join Date: Mar 2005
Location: Darlington
Services: XL Phone
XL BB
V+ XL TV
Posts: 4,215
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Re: Free 2 to 10 upgrade
Interesting. So i'm paying more than half the other people who will be on 10meg, because i was on a higher package before this upgrade? And no doubt we'll be shaped at peak time even more than before?
So can i ring tomorrow and downgrade to what was 2mb? And pay less for the same 10mb speed? Or am i missing some vital info?
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23-05-2009, 22:55
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#607
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free 2 to 10 upgrade
Quote:
Or am i missing some vital info?
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Yes you are. You get double the STM that people on BB M 10Mbit will get
see www.virginmedia.com/traffic
It is not possible to downgrade to BB M as it no longer exists for anyone not already on it
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23-05-2009, 23:08
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#608
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Inactive
Join Date: Mar 2005
Location: Darlington
Services: XL Phone
XL BB
V+ XL TV
Posts: 4,215
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Re: Free 2 to 10 upgrade
Sooo for the extra £££ a month i pay, all i get in return is a better probability that i'll be able to get a slightly bigger fraction of the speed i actually pay for?
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23-05-2009, 23:15
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#609
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Inactive
Join Date: May 2009
Posts: 1
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Re: Free 2 to 10 upgrade
I have yet to upgrade my connection and was wondering if anyone has had any problems during or after the upgrade? Like, has anyone been unable to access the internet or had their connection speed slashed?
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24-05-2009, 22:32
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#610
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Inactive
Join Date: May 2009
Posts: 5
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Re: Free 2 to 10 upgrade
Well according to the myaccount page on the virgin site, we are now on 10MB M
but only get this on speedtest? Definitely not 10MB
(Though i'm sure that upload is about the right speed)
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24-05-2009, 22:38
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#611
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Free 2 to 10 upgrade
Quote:
Originally Posted by broadband2006
Well according to the myaccount page on the virgin site, we are now on 10MB M
but only get this on speedtest? Definitely not 10MB
(Though i'm sure that upload is about the right speed)
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Are you using an ethernet cable or a USB cable as you should only use ethernet.
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24-05-2009, 23:07
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#612
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Inactive
Join Date: May 2009
Posts: 5
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Re: Free 2 to 10 upgrade
Ethernet to USB adapter, when we first got Virgin BB a few years ago, can't remember why we have it though.
PC is Advent 2005 model
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24-05-2009, 23:11
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#613
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Inactive
Join Date: Sep 2005
Location: Leeds
Age: 48
Services: Virgin Media All Services: BB Size M, TV Size L, Phone
Posts: 125
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Re: Free 2 to 10 upgrade
Quote:
Originally Posted by broadband2006
Ethernet to USB adapter, when we first got Virgin BB a few years ago, can't remember why we have it though.
PC is Advent 2005 model
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My neighbour had the same problem a while back and I found out they were using that adapter. I took it out and plugged the modem into their ethernet socket in the pc and on came the full speed.
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24-05-2009, 23:53
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#614
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Inactive
Join Date: May 2009
Posts: 5
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Re: Free 2 to 10 upgrade
Thanks, i changed the USB for direct ethernet and well that's more like it
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25-05-2009, 01:25
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#615
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Inactive
Join Date: Sep 2005
Location: Leeds
Age: 48
Services: Virgin Media All Services: BB Size M, TV Size L, Phone
Posts: 125
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Re: Free 2 to 10 upgrade
Quote:
Originally Posted by broadband2006
Thanks, i changed the USB for direct ethernet and well that's more like it

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lol no problem, glad you've sorted it now.
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