Upgrade from 2 - 10 meg - Page 29

bigpmc · 13-05-2009, 05:52

So I just have to wait for the modem fairy then. Just out of interest why do I need the new modem to get 10meg when I know my old one can handle it? How long did it take you to get the modem delivered to boro then?

lsproc · 13-05-2009, 08:11

Because future network changes may cause your current modem to stop working. Its future proofing.

altis · 13-05-2009, 09:20

No upgrade, nor even a hint of one, here in Warrington yet. P'raps we're last in the queue after our early 50Mbps service.

To rub it in further, we had our first Â£20 bill yesterday.

FairyFairy · 13-05-2009, 09:48

I think that's the problem ... paying that extra Â£2 for a free increase in speed - which hasn't happened ... but the increase has.

NTLL · 13-05-2009, 09:48

Hi Everyone,

I am thinking about registering for the 2-10mb upgrade, but I am worried that if I register I will be put onto a new 12 month contract.

FairyFairy · 13-05-2009, 09:51

Ben has already reassured me that that isn't the case. The post should be earlier on in this thread.

Hawkmoon230 · 13-05-2009, 09:53

Fairy' I know you know that the Â£2 is not for the speed upgrade but just the first price increase in two years.

FairyFairy · 13-05-2009, 10:42

ermmm ..... yes I know its a price increase. I've only been with them one year. Actually now I remember, as soon as we signed on, the price went up for something - can't remember what it was now - but I was hell of annoyed at the time!!!

Its just that Virgin have got their timing completely wrong - free upgrade - price increase for same service!!!!!!!!!! Idiots!!!! 6 months after and I bet there would have been hardly any comments --- using the term hardly very lightly

dcclanuk · 13-05-2009, 11:06

Luckily I got the upgrade a couple of days ago and the bill with Â£20 today

, so not as bad

chrisborth · 13-05-2009, 11:29

I did'nt realise you had to register to upgrade to 10mb. I don't recall reading this in the e-mailed letter from Richard!!
Just registered and was informed that it will be done in the next few days. Seems ridiculous to have to register for the upgrade. This hasn't been necessary in the past.

Peter_ · 13-05-2009, 11:48

Quote:

Originally Posted by chrisborth

I did'nt realise you had to register to upgrade to 10mb. I don't recall reading this in the e-mailed letter from Richard!!
Just registered and was informed that it will be done in the next few days. Seems ridiculous to have to register for the upgrade. This hasn't been necessary in the past.

The is no need to register but you will get the upgrade quicker as otherwise you would have to wait till October.

13-05-2009, 12:18

Just got in and found my upgrade has been completed. I registered last week and live in ST3 which is Stoke-on-Trent.

Wed, 13 May 2009 11:15:44 GMT

Test 1: 1024K took 883 ms = 1159.7 KB/sec, approx 9556 Kbps, 9.33 Mbps
Test 2: 1024K took 863 ms = 1186.6 KB/sec, approx 9778 Kbps, 9.55 Mbps
Test 3: 1024K took 851 ms = 1203.3 KB/sec, approx 9915 Kbps, 9.68 Mbps
Test 4: 2048K took 1731 ms = 1183.1 KB/sec, approx 9749 Kbps, 9.52 Mbps

Overall Average Speed = approx 9750 Kbps, 9.52 Mbps

Good News !!!!!!

FairyFairy · 13-05-2009, 12:33

How do you know you have been upgraded ??

Does the computer whizz along quicker

13-05-2009, 12:37

Quote:

Originally Posted by FairyFairy

How do you know you have been upgraded ??

Does the computer whizz along quicker

Noted that the optimizer generator was down

tdadyslexia · 13-05-2009, 13:05

Quote:

Originally Posted by bigpmc

So I just have to wait for the modem fairy then. Just out of interest why do I need the new modem to get 10meg when I know my old one can handle it?

Because future network changes may cause your current modem to stop working. Its future proofing.

Quote:

How long did it take you to get the modem delivered to boro then?

1 Week, By UPS