Virgin Media - STM [BBC Watchdog]

[Gary L]

Originally Posted by BenMcr

Yes they are - your point being?

My point is that STM will affect users watching iplayer in HD.

[BenMcr]

Yes it will - still not sure what your point is?

[Gary L]

Originally Posted by BenMcr

Yes it will - still not sure what your point is?

The BBC SD iPlayer streams are 1.5Mbit. 10Mbit STM drops the download to 2.5Mbit

You use the SD as an example and say there won't be a problem.
You say that STM drops a users speed down to 2.5Mbit. A HD stream is 3.5Mbit. what was the speed of the 10Mbit before it was STMd?

[Jonathan90]

Before it was stm'd it would be 10mbit?

[BenMcr]

Originally Posted by Gary L

The BBC SD iPlayer streams are 1.5Mbit. 10Mbit STM drops the download to 2.5Mbit

You use the SD as an example and say there won't be a problem.
You say that STM drops a users speed down to 2.5Mbit. A HD stream is 3.5Mbit. what was the speed of the 10Mbit before it was STMd?

Yes I know. Where in the marketing for Virgin's BBI service does it say that anything below 50Mbit is suitable for HD?

---------- Post added at 11:44 ---------- Previous post was at 11:40 ----------

The BBC not everyone will be able to stream HD. That is why they have the iPlayer Download manager

[*sloman*]

Originally Posted by Jagz64

Hi Guys

I feel your pain as i live in one of the main area's [Haringey] which is Traffic
Managed all the time.

The only way we can all get this sorted is to complain to the right place
which is mainley "BBC Watchdog" who every one knows in the UK.

All we have to do is to go to the following link and fill in a complaint form.

BBC Watchdog Link: http://www.bbc.co.uk/consumer/tv_and...ct_index.shtml

We need all the people we can to complain as the more complaints the
the better.

Regards, Jagz

PS: Please give your views as well. Thanks

I complained a couple of months ago about VM's STM. Mainly because VM advertise unlimited BB!

How can it be unlimited when my speed is limited for 5hrs limiting the amount i can download!

[Zhadnost]

I don't see what all the fuss is about.

<fx>Lights touch paper and runs.</fx>

[popper]

Originally Posted by Cobbydaler

Everyone who is stating in their complaint that 80/20 Thinking are an official body are incorrect, they are a consultancy...

Link

id give you a good rep for that Cobby, i tryed, but the rep icon on the thread page 1 and 2 seems to be missing, but it's there for all other threads i looked at just now, weard.....

but they are here in the reply page 3 ,wearder.....see pic as proof

perhaps they got confused about simons 80/20 Thinking ( do you still read CF simon ?)


its appears *PI have finally had some words to say about DPI,BT etc, and Alex gets a mention too he can have a few words with simon perhaps

* (their not an "official body" in any way attached to the Govt eather, just as "industry practice" does NOT make law, neather does a collective of industry types make an "official body" in Govt no matter what the likes of Phorm, Experian Credit reference agencys interested in DPI use for profit use etc advocates ....)

[Blaze]

Originally Posted by *sloman*

I complained a couple of months ago about VM's STM. Mainly because VM advertise unlimited BB!

How can it be unlimited when my speed is limited for 5hrs limiting the amount i can download!

If you have a car that does 160mph, and you can only drive at 60, does that limit the amount you can drive?

[Gary L]

Originally Posted by Blaze

If you have a car that does 160mph, and you can only drive at 60, does that limit the amount you can drive?

No but with Virgin they gave you a car that does 160mph and after 20 mins of driving at 160mph they limit the car remotely to 60mph. so it has hit a limitation of driving at 160mph for longer than 20 mins resulting in it being restricted to 60mph.

You can't get to where you were heading to now at the expected arrival time deduced from driving at 160mph. it will now take you longer to get there because you have been limited to half of the required speed needed to meet that target.

what was your analogy again?

[Welshchris]

ive been STM'd in the past for not even downloading over 5mb.

One example of this was back in may 2008, i had been to London and my PC was switched off and so was all my computer equipment inc modem and router and i was away for almost 3 days. Came home and turned it all back on and the only thing that downloaded was an Antivirus update. When i went to use the net it was very sluggish so i posted on the newsgroups and i was told that i had been STMd because i had downloaded atleast 10GB of stuff since that morning. As i said my modem had been off and the train i caught from London wasnt until 5:30pm taking almost 3 and a half hrs to get to Swansea. NO ONE had a key to gain access to my flat to use my PC and yet they still claimed i was in the wrong. I have read so many people on here and on the newsgroups claiming they have been wrongfully STM'd its unbelieveable. I do believe STM needs to be in place to ensure an overall good network capacity BUT the current levels such as they r on 20mb should be raised as they are very low and the STM problems that cause STM to kick in when u havnt done anything should have been sorted by now.

[Turkey Machine]

Originally Posted by Welshchris

ive been STM'd in the past for not even downloading over 5mb.

One example of this was back in may 2008, i had been to London and my PC was switched off and so was all my computer equipment inc modem and router and i was away for almost 3 days. Came home and turned it all back on and the only thing that downloaded was an Antivirus update. When i went to use the net it was very sluggish so i posted on the newsgroups and i was told that i had been STMd because i had downloaded atleast 10GB of stuff since that morning. As i said my modem had been off and the train i caught from London wasnt until 5:30pm taking almost 3 and a half hrs to get to Swansea. NO ONE had a key to gain access to my flat to use my PC and yet they still claimed i was in the wrong. I have read so many people on here and on the newsgroups claiming they have been wrongfully STM'd its unbelieveable. I do believe STM needs to be in place to ensure an overall good network capacity BUT the current levels such as they r on 20mb should be raised as they are very low and the STM problems that cause STM to kick in when u havnt done anything should have been sorted by now.

Either that was a definite wrong case of STM, or your modem's MAC address has been cloned and *that* has been the target intended to be throttled.

[caph]

Originally Posted by cook1984

Fibre optic broadband is usually taken to mean fibre optic all the way to the home. It is not clear how Virgin's system is that different from BT's.

I believe I'm a case that highlights the difference. My attenuation on a DSL line is over 60db. This equates to about a 6km run of cable between me and my local phone exchange (it probably isn't this far, some of the attenuation is probably due to old cable). This puts my max ADSL broadband speed at well under 1Mb in practise.

With Virgin's fibre to the distribution boxes, this limitation does not apply and I can theoretically get any of their advertised speeds. Notice I say theoretically. I won't continue to whinge about my ongoing problems on this thread. Suffice to say I'm caught between a rock and a hard place.

The bottom line is your speed on fibre to the exchange is a postcode lottery. Your speed on fibre to the distn box is not. (It then becomes a UBR lottery but that's a whole different story).

[Sir John Luke]

Originally Posted by popper

id give you a good rep for that Cobby, i tryed, but the rep icon on the thread page 1 and 2 seems to be missing, but it's there for all other threads i looked at just now, weard.....

but they are here in the reply page 3 ,wearder.....see pic as proof

I'd hazard a guess that you can't rep posts from 12 month's ago? More intriguing is how you managed to bypass the swear filter

[joglynne]

Originally Posted by Sir John Luke

I'd hazard a guess that you can't rep posts from 12 month's ago? More intriguing is how you managed to bypass the swear filter

You cannot rep any post made over 28 days ago (or 5 days if the thread is closed)

http://www.cableforum.co.uk/board/10...d-figures.html