50 crap down to 3meg CAPPED

[fireman328]

Originally Posted by Gary L

Neil said there will be STM once the take up of 50MB has peaked. words to that affect. so they'll have to start trialling soon I would have thought to test it out.

As you say they'll inform the customers in the areas affected.

they didn't used to tell people before about trials. so that's a good move by them.

I do not think "tell people" and Virgin sit well together.

[scu11y69]

ive even told them i want to canceal this crap as from the 1st week its been like this i said im in a 28 day cooling off period so i want to canceal and i want my install fee refunded as theres clearly a problem just check my 45 calls over the month to provve it dont work from day 1 or YOUR CAPPING IT.to which they said im 1 day over the 28days so i i cant.ive asked for a new modem as this is all i can norrow it down to.and they said there stats look ok so i cant.when i asked for the stats they said no so its a catch 22
when the enigneers was here it hit 49MB next morning 4MB very strange that!!!

GOT A FUNNY FEELING MY MODEM IS ABOUT TO BLOW UP SO I NEED A EXCHANGE

[telfordcable]

catch 22 ?

[lowei]

After a lot off problems with my 50, so called meg, Ive got £20.00 off this months bill.And if problems continue every month i will phone and ask for money to be taken off.

[Ignitionnet]

Pretty common turn of phrase - if you've never heard it I'd assume English isn't your first language

http://en.wikipedia.org/wiki/Catch-22_(logic)

[ReNZoR]

I have had 50Meg now for just over a month (Install date: 13th March 2009) and I too have been experiencing what appears to be a capped download speeds.Slowest being around 2Mbps.

This morning it appears to manifest itself slightly different, not only has Giganews been affected, but my entire connection...

It is 5:43am, and have been downloading from Giganews (with SSL), was achieving 47Mbps (as per usual), and suddenly I noticed it drop violently down to 10Mbps... At this point I had downloaded around 1.4gb of data. So normally when this happens, I pause, wait ten minutes, resume and the speed goes back up... not this time.

I tried Speedtest.net, and my previous result (which was 49Mbps) was now stating 10Mbps.

I also tried downloading the ISO from ftp://debian.virginmedia.com/mirrors...md64-DVD-1.iso using Free Download Manager and that too doesn't want to transfer faster than 10Mbps on average.

I am pretty confident that nothing else is downloading in the background. Windows update is turned off, I don't ever touch Torrents (only Giganews), and from what I can tell by looking at the data lights on the modem and router, no traffic is being transferred when I pause my download.

Really kind of sucks. I am connected to the Seven Kings exchange (or so the Supervisor who came to upgrade my connection told me).

[telfordcable]

sound like virgin lies to us all of non-stm on 50meg (but i think it had hidden stm) because i don't know why peoples reported 49Mbps and after 1Gb downloading then the speed drop down to 2Mbps (that's really interesting to know of why it kept doing this)

[Ignitionnet]

Originally Posted by telfordcable

sound like virgin lies to us all of non-stm on 50meg (but i think it had hidden stm) because i don't know why peoples reported 49Mbps and after 1Gb downloading then the speed drop down to 2Mbps (that's really interesting to know of why it kept doing this)

Think as you will, there's no STM on 50M at this time.

[telfordcable]

Originally Posted by Broadbandings

Think as you will, there's no STM on 50M at this time.

then kindly explain of why speed drop to 2Mbps ?

---------- Post added at 23:28 ---------- Previous post was at 23:24 ----------

Broadbandings do you work for virgin media ? because you know all the stuff on cable broadband than anyone elses here.

[Ignitionnet]

Originally Posted by telfordcable

then kindly explain of why speed drop to 2Mbps ?

---------- Post added at 23:28 ---------- Previous post was at 23:24 ----------

Broadbandings do you work for virgin media ? because you know all the stuff on cable broadband than anyone elses here.

1) It's a fault. Some peeps have found it's the Netgear router that's included and once that's taken out of the loop the problem goes away, others have had intermittent signal issues, usually upstream.
2) No I don't, and no I don't - if you check the VM newsgroups I post queries for tech support and feedback in the same manner everyone else does.

[cook1984]

It looks like there is some kind of throttling on 50 meg. Maybe not the same STM as on the other speeds, but throttling non-the-less.

Virgin are a bunch of idiots. They launch 50 meg. Assuming they have more than two brain cells to rub together between them (I know, but stay with me), you would expect them to have anticipated that the early adopters of this rather expensive and allegedly "unlimited" service would be the kind of people who download a lot. An awful lot. All the time.

Their attempt to generate good publicity by initially making the service un-retarded seems to have been a massive mis-calculation. Faced with this, they are forced to bring in throttling, generating bad publicity and loosing them money as people report faults, call out engineers, kill their modems to get them replaced and eventually end up getting their bills discounted or the whole thing (including install fees) refunded.

[leexgx]

testing on my 50mb with dif devices (not realy got around to debug but not happy with speed )

ok first test router WNR2000 is crap (ICS shareing provides Full download speed Dual gigabit port internet > my network > server 6.4MB/s Flat line)

2:33 all connections reset, speed droped to around 2-3mb/s
ubuntu download unable to pass 2.5MB/s (20mb ISP) then started droping in and out down to 200KB/s, same for M$ download of SP1 for vista
2:55 speed come back, bit longer this time

[xxnoelziexx]

Originally Posted by leexgx

testing on my 50mb with dif devices (not realy got around to debug but not happy with speed )

ok first test router WNR2000 is crap (ICS shareing provides Full download speed Dual gigabit port internet > my network > server 6.4MB/s Flat line)

2:33 all connections reset, speed droped to around 2-3mb/s
ubuntu download unable to pass 2.5MB/s (20mb ISP) then started droping in and out down to 200KB/s, same for M$ download of SP1 for vista
2:55 speed come back, bit longer this time

I have had nothing but problems with my router WNR2000. I have now put it back in it's box. My problems are the same look at the picture and you will see how my connection is great and then poor no matter were I download from.
My connection for the past month has been connected directly to the modem.



Or see a better pic in below thread.
http://www.cableforum.co.uk/board/12...mb-issues.html

[HSp8]

I'm getting this problem from time to time as well.

This morning, downloading from Astraweb at about 45Mb - 15 minutes into it, speed drops to about 5Mb.

It took a reboot of modem and router to get it working again, so I guess my problem is with the NetGear router.

Looks like I might have to get back my Dlink router and see if it is any better

[ReNZoR]

Well I will take my Netgear router out of the equation and see how that runs for a few days.