50 crap down to 3meg CAPPED

[scu11y69]

ok had 50 meg for a 2 weeks as soon as i download it maxes my connection then slowly drops down to a discusting 3meg after phoneing vm they said its all fine they said it was where i was downloading from y it was slow they then told me giganews must have a fault BS it can max 50mb easy so i try a torrent from a very good site with 300 seeds guess what downloads at 300kb very nice for a 50meg connection .im then told im not in a test area as there the only 50mb to be STM so how or why am i being blocked my styats r below can some1 take a look or post there stats to compare this is [Mod Edit (Rob M)] me off now and to prove it i will do a screen video as soon as i hit 3gig DOWNLOAD my SPEED DROPS


Cable Modem : DOCSIS 1.0/1.1/2.0/3.0 Compliant
Serial Number : xxxxxxxxxxxxxxxxxxx
Boot Code Version : 6.1.1c
Software Version : 3.11.1010
Hardware Version : 1.39
CA Key : Installed

Acquired Downstream Channel 298.751221 MHz Primary Downstream Locked
Ranged Upstream Channel 45.807999 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 100 Mbps/Full duplex

Frequency 298750000 306750000 314750000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 30 31 32 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) 6.92 6.13 6.27 N/A
RxMER
(dB) 37.09 38.26 37.94 N/A
Correctable
Codewords 1 1 0 N/A
Uncorrectable
Codewords 291 926 273 N/A

Channel Type 1.0 N/A N/A N/A
Channel ID 2 N/A N/A N/A
Frequency
(Hz) 45808000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 45.75 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Req


Init Maint


Per Maint


Short Data


Long Data


(1)


(3)


(4)


(5)


(6)
Modulation Type QPSK QPSK QPSK 16QAM 16QAM
Differential Encoding OFF OFF OFF OFF OFF
Preamble Length 36 100 100 128 128
Preamble Value Offset 244 6 6 504 504
FEC Error Correction (T) 0 5 5 4 9
FEC Codeword Information Bytes (k) 16 34 34 76 232
Maximum Burst Size 0 0 0 7 0
Guard Time Size 22 48 48 22 22
Last Codeword Length FIX FIX FIX SHORT SHORT
Scrambler on/off ON ON ON ON ON

General Configuration
Network Access : Allowed
Maximum Number of CPEs : 1
Baseline Privacy : Enabled
DOCSIS Mode : DOCSIS 3.0
Config File : xxxxxxxxxxxxxxxxxxxxx

Primary Downstream Service Flow
SFID : 27845
Max Traffic Rate : 53000000 bps
Max Traffic Burst : 3044 bytes
Min Traffic Rate : 0 bps

Primary Upstream Service Flow
SFID : 27844
Max Traffic Rate : 1750000 bps
Max Traffic Burst : 1600 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 1522 bytes
Scheduling Type : Best Effort

[Sirius]

Originally Posted by scu11y69

ok had 50 meg for a 2 weeks as soon as i download it maxes my connection then slowly drops down to a discusting 3meg after phoneing vm they said its all fine they said it was where i was downloading from y it was slow they then told me giganews must have a fault BS it can max 50mb easy so i try a torrent from a very good site with 300 seeds guess what downloads at 300kb very nice for a 50meg connection .im then told im not in a test area as there the only 50mb to be STM so how or why am i being blocked my styats r below can some1 take a look or post there stats to compare this is [Mod Edit (Rob M)] me off now and to prove it i will do a screen video as soon as i hit 3gig DOWNLOAD my SPEED DROPS

I have NEVER been capped on my 50 meg. I did 1.3 terabyte last month on it and it was solid at 48 meg all the time ?.

I downloaded a blue ray linux disk this morning and this is my speed at the moment



Having said that i never ever use torrents they are just to big of a security risk. Newsgroups all the way for me.

[xpod]

I downloaded a blue ray linux disk this morning

What is this disk you speak of if you dont mind me asking...just curious

[Peter_]

Originally Posted by scu11y69

ok had 50 meg for a 2 weeks as soon as i download it maxes my connection then slowly drops down to a discusting 3meg after phoneing vm they said its all fine they said it was where i was downloading from y it was slow they then told me giganews must have a fault BS it can max 50mb easy so i try a torrent from a very good site with 300 seeds guess what downloads at 300kb very nice for a 50meg connection .im then told im not in a test area as there the only 50mb to be STM so how or why am i being blocked my styats r below can some1 take a look or post there stats to compare this is [Mod Edit (Rob M)] me off now and to prove it i will do a screen video as soon as i hit 3gig DOWNLOAD my SPEED DROPS



Primary Downstream Service Flow
SFID : 27845
Max Traffic Rate : 53000000 bps
Max Traffic Burst : 3044 bytes
Min Traffic Rate : 0 bps

Primary Upstream Service Flow
SFID : 27844
Max Traffic Rate : 1750000 bps
Max Traffic Burst : 1600 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 1522 bytes
Scheduling Type : Best Effort

The is no capping on 50Mb and the above bold figures are the correct figures for 50Mb and at present the is definitely no STM on 50Mb.

The issues you are having are probably down to a fault on the system so try calling tomorrow after 0800 to try and get a UK call centre who will be able to help you.

-------------------------------------------------------------------------

Now corrected sorry for any confusion.

[Rik]

I do love those BluRay Linux Disc's

[Kymmy]

Originally Posted by Moldova

The is no capping on 50Mb and the above bold figures prove you have not been capped as they are the correct figures for 50Mb and at present the is definitely no STM on 50Mb..

So are you saying that when you're STM'd/Capped the modem figures go down????

[Gary L]

Originally Posted by Moldova

The is no capping on 50Mb and the above bold figures prove you have not been capped as they are the correct figures for 50Mb and at present the is definitely no STM on 50Mb.

Hello technical support is that right?

[Peter_]

Originally Posted by Kymmy

So are you saying that when you're STM'd/Capped the modem figures go down????

---------- Post added at 15:37 ---------- Previous post was at 15:36 ----------

Originally Posted by Gary L

Hello technical support is that right?

I made a bit of an error there, now rectified, sorry for the confusion I forget to preview before posting

Thank you both for pointing it out.

[Raistlin]

So there's absolutely no STM on 50mb at all?

[Peter_]

Originally Posted by Rob M

So there's absolutely no STM on 50mb at all?

The is no STM on 50Mb at the present time as to do so would be commercial suicide while rolling it out.

[Gary L]

Originally Posted by Rob M

So there's absolutely no STM on 50mb at all?

Not officialy. but they could do trials and call it a trial

[bones57]

Originally Posted by Moldova

.......... and at present the is definitely no STM on 50Mb.

Actually, it was this very comment by VM Customer Services this morning that put me off upgrading – the emphasis seemed to be on ‘at present’, which left me wondering how long it would be until STM would be implemented on the 50 MB package.

[Peter_]

Originally Posted by Gary L

Not officialy. but they could do trials and call it a trial

The is no STM or STM trials on 50Mb at the present time, if the was and even if it was just a trial, they would have to inform the customers in the areas affected.

I have no ideas what will happen in the future regards STM on 50Mb as everything else that has been posted by people is pure supposition and scaremongering.

[Gary L]

Originally Posted by Moldova

The is no STM or STM trials on 50Mb at the present time, if the was and even if it was just a trial, they would have to inform the customers in the areas affected.

I have no ideas what will happen in the future regards STM on 50Mb as everything else that has been posted by people is pure supposition and scaremongering.

Neil said there will be STM once the take up of 50MB has peaked. words to that affect. so they'll have to start trialling soon I would have thought to test it out.

As you say they'll inform the customers in the areas affected.

they didn't used to tell people before about trials. so that's a good move by them.

[Peter_]

Originally Posted by Gary L

Neil said there will be STM once the take up of 50MB has peaked. words to that affect. so they'll have to start trialling soon I would have thought to test it out.

As you say they'll inform the customers in the areas affected.

they didn't used to tell people before about trials. so that's a good move by them.

Doubtful that they would bring out STM on 50Mb while they are in the process of rolling it out as that would make people have second thoughts about upgrading to 50Mb and they want to people to upgrade as 50Mb is a cash cow.