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Modem config files encrypted.
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Old 26-03-2009, 20:48   #46
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Re: Modem config files encrypted.

Quote:
Originally Posted by Gary L View Post
What's puzzling me now is if it's encrypted then how does the modem decipher it and let us read it unencrypted?
Think about this for a second. Why would they bother encrypting a config if the modem could not decrypt it? The modem would not know what speed to set the limit to.

The fact the modem is displaying the wrong info just means that there is a bug in the display routine.
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Old 26-03-2009, 20:51   #47
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Re: Modem config files encrypted.

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Originally Posted by Stuart C View Post
Think about this for a second. Why would they bother encrypting a config if the modem could not decrypt it? The modem would not know what speed to set the limit to.

The fact the modem is displaying the wrong info just means that there is a bug in the display routine.
Absolutely spot on.
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Old 26-03-2009, 20:56   #48
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Re: Modem config files encrypted.

A little bird has also told me that some are having a bit of a hard time since last night
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Old 26-03-2009, 20:57   #49
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Re: Modem config files encrypted.

Oooh really? Are we allowed to discuss hackers having problems? Please say yes lol
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Old 26-03-2009, 21:00   #50
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Re: Modem config files encrypted.

Mine's still registered as having connected with a DOCSIS 1.0 file.

Are they rolling out 1.1 area by area then? If so, ABOUT BLOODY TIME!!!!
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Old 26-03-2009, 21:00   #51
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Re: Modem config files encrypted.

having read this thread my conclusion is some people like to moan, and when they have nothing to moan about they moan about that aswell.

get a grip people!!
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Old 26-03-2009, 21:03   #52
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Re: Modem config files encrypted.

Quote:
Originally Posted by piggy View Post
having read this thread my conclusion is some people like to moan, and when they have nothing to moan about they moan about that aswell.

get a grip people!!


---------- Post added at 20:03 ---------- Previous post was at 20:01 ----------

Quote:
Originally Posted by BenMcr View Post
Oooh really? Are we allowed to discuss hackers having problems? Please say yes lol
A wee snippit

Quote:
i know at least 20 people in sunderland area whos modems are keep going on and off anybody any ideas whats happening???????????????????????????????????? all random modems 250,255,and 256
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Old 26-03-2009, 21:16   #53
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Re: Modem config files encrypted.

Quote:
Originally Posted by Sirius View Post

edit no i cannot see the speed now. Just rebooted his modem and it now does not show his speed

This will drive a few more calls into tech support
He can always call in and ask support what his speed is now

---------- Post added at 20:16 ---------- Previous post was at 20:13 ----------

Quote:
Originally Posted by Stuart C View Post
Think about this for a second. Why would they bother encrypting a config if the modem could not decrypt it? The modem would not know what speed to set the limit to.
Explained nice and simple. for simple people like me

---------- Post added at 20:16 ---------- Previous post was at 20:16 ----------

Quote:
Originally Posted by piggy View Post
having read this thread my conclusion is some people like to moan, and when they have nothing to moan about they moan about that aswell.

get a grip people!!
Agreed
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Old 26-03-2009, 21:22   #54
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Re: Modem config files encrypted.

Quote:
Originally Posted by Gary L View Post
He can always call in and ask support what his speed is now
--


You would be surprised how many people do just that considering they are paying for a product and they have no idea what it is or actually does.
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Old 26-03-2009, 21:25   #55
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Re: Modem config files encrypted.

Quote:
Originally Posted by Moldova View Post
You would be surprised how many people do just that considering they are paying for a product and they have no idea what it is or actually does.
I know. and they get STMd for not just ignoring it, but trying to find out what it does!
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Old 26-03-2009, 21:29   #56
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Re: Modem config files encrypted.

Quote:
Originally Posted by Gary L View Post
I know. and they get STMd for not just ignoring it, but trying to find out what it does!
Most people who call in are not STMed as we check that as part of our diagnostics and many never have been STMed as they do not download heavily or do it outside of the STM times.
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Old 26-03-2009, 21:38   #57
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Re: Modem config files encrypted.

Quote:
Most people who call in are not STMed as we check that as part of our diagnostics and many never have been STMed as they do not download heavily or do it outside of the STM times.
Agreed, and those that are are often unwittingly running P2P (iPlayer or 4OD for instance) or have spyware/viruses or have a hijacked wireless network.
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Old 26-03-2009, 21:39   #58
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Re: Modem config files encrypted.

Quote:
Originally Posted by Joxer View Post
or have spyware/viruses or have a hijacked wireless network.

Then they need to fix that, They cannot blame Virgin for there own pc problems
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Old 26-03-2009, 21:42   #59
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Re: Modem config files encrypted.

Quote:
Originally Posted by Moldova View Post
Most people who call in are not STMed as we check that as part of our diagnostics and many never have been STMed as they do not download heavily or do it outside of the STM times.
Ok, and they get threatened with STM for not just ignoring it, but trying to find out what it does. I should have said.
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Old 26-03-2009, 21:44   #60
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Re: Modem config files encrypted.

Quote:
Originally Posted by Joxer View Post
Agreed, and those that are are often unwittingly running P2P (iPlayer or 4OD for instance) or have spyware/viruses or have a hijacked wireless network.
Or have over 4000 listening TCPs in netstat -an after a supposedly clean re install and no connection
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