24-03-2009, 14:22
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#31
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: £80 set up fee??!!
Plus they are swapping the modems so the 20Mb users can be migrated
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24-03-2009, 14:40
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#32
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: £80 set up fee??!!
Quote:
Originally Posted by broadbandking
Plus they are swapping the modems so the 20Mb users can be migrated
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Are they? No modem capable of 20Mbit will have any issues on the D3 network in single downstream mode.
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24-03-2009, 17:38
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#33
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Inactive
Join Date: Jan 2008
Posts: 7
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Re: £80 set up fee??!!
Quote:
Originally Posted by broadbandking
This is what's wrong with the world these days people want everything for free or cheaper, 50Mb is a premium product (thats what VM say) so you have to pay a premuim price.
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That does not make sense, I *clearly* am prepared to pay for the service....or are you telling me the monthly charge for 50mb is the same as for 20mb? I EXPECT to pay higher monthly charges..no problem...but £80 just to get that privilege is OTT. Also I didnt need the advice about not signing up...as I said I am sticking to 20meg for now.
To be honest even if they had told me the £80 was for the modem itself I might have accepted that. I seem to remember when NTL first introduced cable to Middlesbrough you had the option of buying your own modem...I think I used that option (it was one of the old chunky US Robotics ones...some might remember!). My issue is that the £80 *seems* to be for... basically... nothing...
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24-03-2009, 17:56
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#34
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: £80 set up fee??!!
Quote:
Originally Posted by Broadbandings
Are they? No modem capable of 20Mbit will have any issues on the D3 network in single downstream mode.
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As I've posted elsewhere they are swapping out anything apart from 250/255/256 and the 5101E for 20Mbit customers
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24-03-2009, 21:34
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#35
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Smeghead
Join Date: Feb 2004
Location: Glasgow
Age: 44
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 14,544
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Re: £80 set up fee??!!
Quote:
Originally Posted by Broadbandings
Are they? No modem capable of 20Mbit will have any issues on the D3 network in single downstream mode.
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I am sorry but they will be swapping out older modems
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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24-03-2009, 21:42
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#36
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Inactive
Join Date: Aug 2007
Location: Scotland
Age: 52
Services: 20mb, Tv, Phone
Posts: 2,849
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Re: £80 set up fee??!!
Yes, swapping out most Motorolas and dpx100s.
ECP2100s are not being swapped out, not to say they won't in the future.
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24-03-2009, 21:47
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#37
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: £80 set up fee??!!
Quote:
Originally Posted by moaningmags
Yes, swapping out most Motorolas and dpx100s.
ECP2100s are not being swapped out, not to say they won't in the future.
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I have had 20Mb customers with EPC2100 modems with the flash screen, and we were told if you see a flash screen then we have to replace them, after first checking that one has not already been sent, I hear the record is supposed to be 11 sent to one customer and I have seen 3 sent on one account. [img]Download Failed (1)[/img]
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24-03-2009, 21:56
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#38
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Inactive
Join Date: Aug 2007
Location: Scotland
Age: 52
Services: 20mb, Tv, Phone
Posts: 2,849
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Re: £80 set up fee??!!
The only time I've seen the flash for a customer with an EPC2100 is when their previous modem was still on the EQ screen.
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24-03-2009, 21:59
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#39
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: £80 set up fee??!!
Quote:
Originally Posted by moaningmags
The only time I've seen the flash for a customer with an EPC2100 is when their previous modem was still on the EQ screen.
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I have had a couple plus a few ringing in to get the new modem added to their account with them on the account, I think it is still a bit hit and miss but that is no surprise.
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24-03-2009, 22:11
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#40
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 47
Posts: 13,995
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Re: £80 set up fee??!!
Swapping modems sure, though the implication was of swapping out 20Mbit customer modems for DOCSIS 3 modems. That was the bit that confused.
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24-03-2009, 22:17
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#41
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: £80 set up fee??!!
Quote:
Originally Posted by Broadbandings
Swapping modems sure, though the implication was of swapping out 20Mbit customer modems for DOCSIS 3 modems. That was the bit that confused.
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They just want all 20Mb customers to have the latest kit when they migrate them across.
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