19-03-2009, 23:06
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#1
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cf.member
Join Date: Nov 2005
Location: portsmouth
Services: 3x Tivo
Full TV Package
120mb Broadband
Phone
Posts: 96
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speed drop again
ok so im on 20mb internet and every night my speed looks like this
Thu, 19 Mar 2009 23:01:40 UTC
Test 1: 1024K took 2790 ms = 367 KB/sec, approx 3024 Kbps, 2.95 Mbps
Test 2: 1024K took 1879 ms = 545 KB/sec, approx 4491 Kbps, 4.39 Mbps
Test 3: 1024K took 1020 ms = 1003.9 KB/sec, approx 8272 Kbps, 8.08 Mbps
Test 4: 2048K took 2737 ms = 748.3 KB/sec, approx 6166 Kbps, 6.02 Mbps
Overall Average Speed = approx 5488 Kbps, 5.36 Mbps
thing is im at work till 10pm everyday so the net isnt being used until i get in . so whats the deal with this (speeds were fine up until about a week ago)
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19-03-2009, 23:14
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#2
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Inactive
Join Date: Mar 2009
Location: Burnley, Lancashire
Services: VM XXL (50MB)
Posts: 120
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Re: speed drop again
Im on the 10meg package, getting speeds of 5-6meg. Never really had a problem in the past constant 9.8-9.9meg (Perfect speed..). Guess its just one of those things.
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19-03-2009, 23:17
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#3
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: speed drop again
Broadband is never good speed in this country just like stuck in the motorway congestion.
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19-03-2009, 23:24
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#4
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Permanently Banned
Join Date: Mar 2009
Posts: 50
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Re: speed drop again
most of the speed problems in most arears are virgin re segmenting for the 50meg
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19-03-2009, 23:53
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#5
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Guest
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Re: speed drop again
Resegment for 50Mbit?
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20-03-2009, 00:00
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#6
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Inactive
Join Date: Sep 2008
Location: South Wales
Age: 35
Services: XXL BB + M Phone
Posts: 485
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Re: speed drop again
Resegmenting is an almost transparent process, and results in downtime other than slow speeds. After all, resegmenting means transferring some customers onto new cards, i.e. freeing up bandwidth on other cards.
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20-03-2009, 00:11
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#7
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Permanently Banned
Join Date: Mar 2009
Posts: 50
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Re: speed drop again
Quote:
Originally Posted by Stabhappy
Resegmenting is an almost transparent process, and results in downtime other than slow speeds. After all, resegmenting means transferring some customers onto new cards, i.e. freeing up bandwidth on other cards.
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well it is normally but when a isp is as over subcribed as virgin
it a right juggerling act to do
---------- Post added at 00:11 ---------- Previous post was at 00:08 ----------
Quote:
Originally Posted by xocemp
Resegment for 50Mbit?
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in laymans terms rearranging network so traffic is evenly distributed across the network.
but ntl and now virgin are master juggerlers
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20-03-2009, 00:21
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#8
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Guest
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Re: speed drop again
No, don't give me it in layman's terms. Get all technical on my stupid ass and explain to me in the finest of detail of how its done and why.
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20-03-2009, 11:47
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#9
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: speed drop again
I'm not very happy with poor speed lately on my 10Mbps (really fed up with crap virgin media are evil)
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20-03-2009, 12:17
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#10
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cf.addict
Join Date: May 2007
Posts: 469
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Re: speed drop again
Quote:
Originally Posted by telfordcable
I'm not very happy with poor speed lately on my 10Mbps (really fed up with crap virgin media are evil)
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Dont worry telford it wont be a quick fix, while all the bandwith nickers like hackor cable and his thousands of pals steal yours mine and everyone elses bw vm sit on there bum and do nothing as usuall, apart from penalising the paying customers once more by putting more stm or throttling on the netwrok to pay for the illegal users.
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20-03-2009, 12:24
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#11
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: speed drop again
Quote:
Originally Posted by Bonglet
Dont worry telford it wont be a quick fix, while all the bandwith nickers like hackor cable and his thousands of pals steal yours mine and everyone elses bw vm sit on there bum and do nothing as usuall, apart from penalising the paying customers once more by putting more stm or throttling on the netwrok to pay for the illegal users.
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I had enough - I am going back to ADSL (LLU Easynet) and try sky max (unlimited with no fair use policy) and I heard that sky max up to 16Mb is pretty good speed all day (better than virgin media)
Can I cancel my virgin media (I still got 11 months left on my 12 months contract) maybe I pay a fee to get out of Virgin ?
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20-03-2009, 12:37
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#12
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cf.mega poster
Join Date: Mar 2009
Location: Notts
Services: BB & PHONE
Posts: 1,141
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Re: speed drop again
When I signed up for 10mb I was quoted a speed of at least 5 times faster than my old 2mb speed, so if it falls below this can I cancel my contract because Virgin are no longer holding up to their end of the bargain?
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20-03-2009, 12:44
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#13
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cf.addict
Join Date: May 2007
Posts: 469
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Re: speed drop again
I think you have to pay for the 11 month left telford before you can leave.
Indeed you could thunderpants but you would have to prove it in a court of law, so you would have to document every time you got slow speeds, take daily screenshots of the issues happening but dont modify them so they keep the timestamp, but raise you issues with vm first, keep complaining then if you see no action taken by vm then you might be able to take your case further.
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20-03-2009, 14:22
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#14
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cf.mega poster
Join Date: Mar 2009
Location: Notts
Services: BB & PHONE
Posts: 1,141
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Re: speed drop again
I know this is OT but....Does anyone know what would happen if I lost my job? Could I get out of the contract then? Don't get me wrong, I've always been happy with VM (yeah, odd innit?) and I'm NOT looking for a way out, but half a dozen people have just been made redundant from where I work and I don't want it to be a case of 'Okay I may be starving/freezing to death but at least I can still surf the net with my dying, cold, mal-nourished fingers'. Would this be classed as insolvency? Does anyone have any experience with this scenario?
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20-03-2009, 16:17
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#15
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: speed drop again
I can afford 11 x £10 = £110 to get out of it or I probably kept my Virgin Media 10Mb and get my ADSL (LLU easynet) on my BT line seperator until my contract is up.
Meaning paying sky max up to 16mb £10 a month
paying vm 10mb £10 a month
paying bt line rental £11.50 a month
Total monthly fee £31.50 a month (paying extra £21.50 a month on top of my virgin media)
I had been told by virgin media that I reach my download limit and now on my STM for next 5 hours and if I want to cancel now, I must pay £25 x 11 (not £10 as a discount deal) plus a cancellation fee of £47 total to pay £322 to cancel it.
What a rip off and lies from virgin media. I only downloading 4gb last night from 1am until 6am. I thought there isn't any STM count on these hours between 11pm and 9am ?
---------- Post added at 16:07 ---------- Previous post was at 14:38 ----------
my five hours is up now and still on STM ! totally fed up with it.
---------- Post added at 16:17 ---------- Previous post was at 16:07 ----------
about time my STM had now been taken off :
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