Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Slow Speeds in SA1 area of Swansea

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service
Reload this Page Slow Speeds in SA1 area of Swansea
Register FAQ Community Calendar

Slow Speeds in SA1 area of Swansea
Closed Thread
Page 7 of 8 « First 3456 7 8
 
Thread Tools
Old 12-03-2009, 21:52   #91
moaningmags
Inactive
 
Join Date: Aug 2007
Location: Scotland
Age: 52
Services: 20mb, Tv, Phone
Posts: 2,849
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
Re: Slow Speeds in SA1 area of Swansea
No maybe about it, anyone who checks your connection using the tools available have instant access to the snr levels, both on the ubr and on your modem. Had it been seen previously it would already have a fault reference number.
moaningmags is offline  
Advertisement
Old 12-03-2009, 23:20   #92
xocemp
Guest
 
Posts: n/a
Re: Slow Speeds in SA1 area of Swansea
Complaint or no, my advice still stands. Using your real mail address in the groups is not a good idea Chris.
 
Old 13-03-2009, 21:06   #93
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: Slow Speeds in SA1 area of Swansea
CEO office contacted me today they have found the problem.

Traced it to a local cabanet.

He said the SNR should be a min of 22% where mine is under 17% and this is what is causing the problems and it has been passed onto the team involved.
Welshchris is offline  
Old 14-03-2009, 11:01   #94
xocemp
Guest
 
Posts: n/a
Re: Slow Speeds in SA1 area of Swansea
The SNR is on the cable and should be above 20 db, below this will cause slow speeds.
As Mags has said the CEO are not technical.
 
Old 14-03-2009, 18:02   #95
Russ
cf.mega poster
 
Russ's Avatar
 
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
Russ has a golden aura
Russ has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden auraRuss has a golden aura
Re: Slow Speeds in SA1 area of Swansea
If members get harrassing PMs from anyone, send them to a member of the team please.
__________________
From Jim Cornette:
“Ty, Fy, bye”
Russ is offline  
Old 14-03-2009, 18:07   #96
MovedGoalPosts
Inactive
 
MovedGoalPosts's Avatar
 
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
MovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny starsMovedGoalPosts has a pair of shiny stars
Re: Slow Speeds in SA1 area of Swansea
Yet again, this thread has seen moderator intervention and a clean up. Formal warnings are also now being issued. Debate the issues civilly, without insults, snide digs, divulgance of personal or confidential information. In short behave, or don't get involved.
MovedGoalPosts is offline  
Old 14-03-2009, 18:34   #97
Saneboy13
Inactive
 
Join Date: Oct 2003
Location: Swansea
Services: Digi x2, TU24, 20Meg BB
Posts: 223
Saneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud of
Re: Slow Speeds in SA1 area of Swansea
Welshchris,

If there is a problem with SNR on your Cab. then why as the on call Network Engineer for Swansea have I heard nothing?

I have checked your Node, UBR and there are no issues there. If there is this SNR issue then I would have heard about it by now as it would have been affecting a lot more than just yourself.

For over two weeks you have complained here that there are "Problems with VM's Network". I will let you know again what I told you on the 4th of this month in a PM...there are no issues off your UBR or Node. If there was this big issue as you have said, then I would expect to see a HUGE influx of calls for slow speeds, as you are situated in an area that has a big student population.
Saneboy13 is offline  
Old 14-03-2009, 18:41   #98
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: Slow Speeds in SA1 area of Swansea
Quote:
Originally Posted by Saneboy13 View Post
Welshchris,

If there is a problem with SNR on your Cab. then why as the on call Network Engineer for Swansea have I heard nothing?

I have checked your Node, UBR and there are no issues there. If there is this SNR issue then I would have heard about it by now as it would have been affecting a lot more than just yourself.

For over two weeks you have complained here that there are "Problems with VM's Network". I will let you know again what I told you on the 4th of this month in a PM...there are no issues off your UBR or Node. If there was this big issue as you have said, then I would expect to see a HUGE influx of calls for slow speeds, as you are situated in an area that has a big student population.
I cannot answer that, but i have posted on here what i have been told on the newsgroups and what i have been told by VM CEO themselves. I also passed on the message that u give me saying that u urself couldnt find a problem and they only replied well theres definately one now.

U can check urself with what they posted as a reply on the newsgroups.
Welshchris is offline  
Old 14-03-2009, 18:49   #99
Saneboy13
Inactive
 
Join Date: Oct 2003
Location: Swansea
Services: Digi x2, TU24, 20Meg BB
Posts: 223
Saneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud of
Re: Slow Speeds in SA1 area of Swansea
Chris,

I have just sent you a PM.
Saneboy13 is offline  
Old 14-03-2009, 19:06   #100
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: Slow Speeds in SA1 area of Swansea
thanks replied... I appreciate the help ur trying to give thanks.
Welshchris is offline  
Old 14-03-2009, 19:11   #101
Saneboy13
Inactive
 
Join Date: Oct 2003
Location: Swansea
Services: Digi x2, TU24, 20Meg BB
Posts: 223
Saneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud ofSaneboy13 has much to be proud of
Re: Slow Speeds in SA1 area of Swansea
Not a problem Chris
Saneboy13 is offline  
Old 19-03-2009, 12:03   #102
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: Slow Speeds in SA1 area of Swansea
Well just had a call from someone called Mark at Virgin Media to say my problem has been fixed. Wheather or not its true i dont know i will wait to speak to the engineer this afternoon and see what is happening.
Welshchris is offline  
Old 19-03-2009, 12:06   #103
xocemp
Guest
 
Posts: n/a
Re: Slow Speeds in SA1 area of Swansea
Your issues were still unrelated.
 
Old 19-03-2009, 12:32   #104
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 43
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: Slow Speeds in SA1 area of Swansea
i just hope the net holds out now lol
Welshchris is offline  
Old 19-03-2009, 19:19   #105
Peter_
Permanently Banned
 
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Peter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered starsPeter_ is seeing silvered stars
Re: Slow Speeds in SA1 area of Swansea
Quote:
Originally Posted by Welshchris View Post
Well just had a call from someone called Mark at Virgin Media to say my problem has been fixed. Wheather or not its true i dont know i will wait to speak to the engineer this afternoon and see what is happening.
If you had a call saying your issue was fixed then surely they cancelled any engineer visit at the same time if he was coming about the same problem.
Peter_ is offline  
Closed Thread
Page 7 of 8 « First 3456 7 8

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 13:14.

Contact Us - Service Status - Cable Forum - Archive - Privacy Statement - Terms of Service - Top

Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum
Copyright © 2025 Cable Forum Hosted On Hetzner Cloud